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BALENCIAGA Operations Specialist | New York, NY

Balenciaga - Regular
NEW YORK - United States of America

We are currently seeking an Operations Specialist who will report to the Retail Operations Manager.

HOW YOU WILL CONTRIBUTE

  • General Operations
    • Ensure compliance with all operational policies and procedures across our retail locations
    • Provide feedback, research, and improve existing policies and procedures
    • Ensure the efficiency of operations in FOH and BOH are aligned with global Retail standards and properly utilize knowledge of processes and standards to determine the best solutions in the store’s organization, daily function, productivity, client experience, and ultimately sales
    • Organize, log and report issues weekly; create action plans and problem solve as needed
    • Maintain and distribute the retail operations manual; ensure compliance
    • Maintain and replenish corporate stationary, supplies, and retail supplies
    • Monitor supplies and cost management; ensure that supplies are well equipped at all times and budgets are adhered to across stores
    • Responsible for ad-hoc projects as directed by HQ
    • Store Visits as Needed
  • Communication
    • Maintain open communication flow with Store Directors
    • Help to create and use the appropriate communication templates and protocols to streamline communications and issues
    • Identify and resolve problems in a timely manner
    • Follow up within an established time frame to ensure solutions are received and appropriate
  • Uniforms
    • Coordinate and track uniform orders from LGI Warehouse to NJ Warehouse
    • Manage the distribution of retail uniforms and confirm receipt across all stores on a bi-annual basis
    • Monitor uniform requests and store packaging inventory levels for the network
    • Responsible for store and corporate facilities in partnership with the store planning team
  • Store Openings and Training
    • Participate in New Store Opening Process – maintain opening checklists in partnership with Retail Operations Manager and provide training to new hires
    • Educate and audit operational staff across the region
    • Support and manage company sales as needed

WHO YOU ARE

  • Proven experience in a similar role within other fashion luxury companies
  • Minimum 5 years of previous operational experience
  • Must be customer service oriented with the ability to work in all environments
  • Excellent communication skills, both written and verbal
  • Proficient in retail systems, including POS and Inventory Management Tools
  • Strong attention to detail with solid organization skills and proven ability to multi-task
  • Ability to take initiative and perform tasks in a self-sufficient manner with minimal oversight, consistently meeting goals and deadlines
  • Proficient with all Microsoft Office programs, specifically Microsoft Excel and Microsoft PowerPoint
  • Flexible work schedule based on the business needs
  • Ability to travel on short notice and as needed

WHY WORK WITH US?
 

This is an exciting opportunity to join Balenciaga’s Corporate New York team as an Operations Specialist who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

DIVERSITY COMMITMENT
 

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand beaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

In light of New York City’s private employer vaccination mandate, any offer of employment within New York City is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved accommodations that Balenciaga will consider on an individualized basis in accordance with applicable law.

  • Full time
  • Nord America
  • United States of America
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