GUCCI - Store Manager
Gucci - Regular
Bangkok - Thailand
The Store Manager’s key role is to lead a retail team on achievement of the store business objectives, with the aim to grow the store clientele, ensure service excellence and develop brand loyalty.
1. SALES AND CLIENT MANAGEMENT
Establish and implement Action Plans to develop sales for each product category and client segment
Ensure the achievement of business objectives and implementing activities and strategic projects, keeping in constant connection with Corporate functions
Demonstrate sales leadership by playing an active role on the sales floor
Ensure the implementation and development of CRM initiatives to develop a clientele network for the store
Ensure service excellence and client engagement in store
2. PEOPLE MANAGEMENT
Manage a retail team with the support of Local HR (Recruitment, Coaching, Training)
Ensure the development of motivation, sense of belonging, and business involvement
3. MAXIMISE STORE BUSINESS POTENTIAL
Build and maintain rapport with potential business providers (VIG, Landlords, personal shoppers, etc)
Support the PR and Consumer Management team in events
Ensure effective manpower manning in store (MTT)
4. VISUAL MERCHANDISING MANAGEMENT
Ensure correct interpretation and implementation of visual guidelines, keeping the retail team up to date about visual issues, and ensuring VM maintenance, through a close cooperation with the Visual Display team
5. STORE MANAGEMENT
Ensure an economical and operational effective management of the store, in compliance with internal policies and procedures
Ensure an adequate integration and optimization between front and back-office, ensuring appropriate store resources coverage, and supervising logistics and stock management
Ensure maintenance of inventory accuracy, in line with corporate policies and procedures
Minimum 3 - 4 years of experiences in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion.
Well-groomed and driven with strong leadership, analytical and communication skills to manage teams in achieving objectives of all aspects.
Independent individual with strong decision making skills
Passionate in growing a career within the luxury fashion industry.
Candidates with Mandarin speaking skills would have an added advantage due to handling of Chinese speaking clients