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KERING EYEWEAR Sales Support Specialist

Kering Eyewear - Regular
Munich - Germany

We are currently seeking a Sales Support Specialist to support the Sales Support team in our office in Munich.

 

Your opportunity

You will support the Sales Support Team in:

  • Managing the order to cash flow of the allocated customer portfolio in a timely and accurate fashion
  • Working along with the sales team on delivering customer service excellence
  • Ensuring compliance with sales business policies

How you will contribute

  • Managing customer master data ensuring timely maintenance, accuracy, completeness and integrity of all information
  • Managing order flow from order entry to order delivery in compliance with agreed trade terms
  • Managing delivery flow by liaising directly with planning, logistics and customer whilst acting as first point of contact in the event of any query/issue
  • Managing backorders ensuring a clean customer portfolio
  • Acting as customer’s first point of contact in case of commercial and/or logistics claims
  • Showing active participation in both organisational preparation and execution by supporting:

                    i.       Sales events such as Buying Days

                   ii.       Collection presentations

                  iii.       Showroom appointments

  • Issuing sales/customer-related reporting to the benefit of both sales team and customer
  • Implementing and enhancing customer service-related procedures, processes and systems
  • Participating to ad hoc sales-related activities and/or projects
  • Support the day-to-day activities
  • Support the Sales team during the commercial appointments and events with the customers

 

Who you are

  • A university graduate with a bachelor’s degree in Foreign languages, Marketing, Business Administration or Fashion/Retail Management with excellent results
  • Fluent in German & English
  • Good knowledge of Italian is a plus
  • Proficient in Microsoft Office programs, mainly Excel and PowerPoint
  • Proactive person with "hands-on mentality" and communication skills
  • A Problem solver
  • A reliable and structured team member
  • Creative, innovative and with a passion for the fashion and luxury industry

 

Why work with us?

This is a fabulous opportunity to join the Kering Eyewear adventure and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

  • Full time
  • Europa
  • Germany
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