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Multi-Channel Merchandising Manager - Watches & Jewelry

Gucci - Regular
NEW YORK - United States of America

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

Role Mission

The Multi-Channel Merchandising Manager – Watches & Jewelry is responsible for buying activities of the assigned category/s in the region (selection and quantity definition by store). As the Merchandising Manager you will buy with a client centric focus, tailor the assortment for each market and store, and ensure a flawless cross-functional in-season cooperation with other departments to ensure sell-through results.

Key Accountabilities


  • Implement and translate the WW buying strategy at regional level based on market’s specificities/priorities;
  • Guarantee the coordination of the image (through the buy) in the region and by store;
  • Coordinate the buying choices within the region with the objective of fully exploiting the WW product strategy;
  • Coordinate special projects across categories during the buying campaign (capsules, holidays, buy now wear now, precious skin, caravans, etc.);
  • Partner with the client engagement team to orchestrate buying activities during buying campaigns, i.e. top client requests, one-to-one appointments (OTOs), trunk shows, etc.;
  • Guarantee the carry over proposal is consistently monitored and revised to its full potential by store with localized strategies;
  • Coordinate and collaborate across various regional functions on launches, new store openings, renovations, closures, events, etc.;
  • In season analysis and strategy proposal to optimize assortments by store;
  • Coordinate with inventory planning to define the rules for stock distribution of newness and carry over;
  • Work on reorders to take from corporate bulk;
  • Monitor in-season cancellation proposals and follow up with inventory planning and supply chain and logistics;
  • Work with other merchandising team members in the development and execution of merchandise assortment and buying plans.

Analysis and Feedback

  • Monitor sales and sell-through and initiate appropriate strategies and tactics to optimize stock and boost sales;
  • Monitor category business to maximize business priorities/opportunities;
  • Review of competitor and pricing analysis and merchandising grid;
  • Collect and share qualitative comments on business to merchandising counterparts through regular e-mails or calls;
  • Coordination with inventory planning on delivery checks and newness allocation;
  • Organize store visits on a regular basis to gather qualitative feedback on clients and product trends;
  • Share monthly feedback to the corporate demand planning team;
  • Monitor sales performance and activate tactical needs accordingly;
  • Analyze stock level, delivery status and merchandise allocation of assigned product categories in collaboration with inventory planning and identify growth opportunities.

Store Visits

  • Conduct regular store visits (Gucci and competitors) based on business needs;
  • Help clarify assortments and product buying strategies to store teams (newness and carry over);
  • Help highlight important product information to store teams;
  • Participate and collaborate with the local store teams on product knowledge;
  • Work closely with visual merchandising and retail, spend time in stores and closely monitor the clientele behavior and the market specificities.

Merchandise Planning

  • Highlight full potential opportunities per store, with bottom up sales plan and forecast by store and category;
  • Conduct sales plan reviews with regional and worldwide planning teams;
  • Evaluate sales potential by event/store to define the open-to-buy split at store level;
  • Evaluate the sales potential of products and collections by functions, lines, and price ranges to cover different customer segments and nationalities.

Visual Merchandising

  • Give strategic input for visual set-ups in alignment with retail and visual merchandising based on business needs to boost business performance;
  • Provide necessary buying information to help facilitate implementation of strategies;
  • Work together on new launch strategies to secure newness launches;
  • Work together with other merchandising team members on cross-category projects to give visual merchandising complete visibility to execute actions;
  • Continuously share updates in carry over assortment and performance to fine tune carry over displays;
  • Share performance feedback and visual priorities to help implement relevant strategies that will benefit the business.

Key Behaviors


Considerate Thinker

  • Sees the big picture and understands how own actions and decisions impact others and the organization as a whole

Solutions Developer

  • Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions


Accountable Achiever

  • Actively gets things done, raising the bar for performance, and taking accountability for own actions

Agile Advocate

  • Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals


Connection Builder

  • Builds trust-based relationships across boundaries and encourages collaboration
  • Adapts own style to communicate impactfully

People Enabler

  • Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness


Continuous Learner

  • Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort

Talent Builder

  • Provides constructive and on-going feedback, coaches and helps others to achieve their full potential

Key Requirements

  • Bachelor’s degree in Fashion, Business, Finance, or related discipline;
  • A minimum of 4-5 years of relevant buying experience gained within a fashion and/or luxury environment;
  • Experience in managing and developing a direct report;
  • Advanced proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;
  • Ability to manage multiple tasks in a fast-paced environment with changing priorities;
  • Excellent organizational skills;
  • Excellent communication skills – verbal and written;
  • Flexibility to travel with short notice domestically and internationally up to 50% of business calendar year;
  • Able to work a demanding schedule, which can include on an ad-hoc basis evenings, weekends, and holidays.

Work Authorization

  • Qualified candidates must have the proper work authorization to work in the United States


  • Full time
  • Nord America
  • United States of America

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