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BALENCIAGA Retail Manager

Balenciaga - Regular
Tokyo - Japan

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Management: Defines and supervises the commercial strategy for the retail channel. Analyses KPIs to achieve commercial goals. Sub-Job Family Description - Area Retail: Provides strategic support to each store. The visible face of management in each of its stores. Acts as a reference point to help carry out activities and solve problems.

Position: Retail Manager

Report To: Retail Director
Location: Tokyo Main Office, BALENCIAGA Japan

SUMMARY

The candidate will be responsible for achieving the sales targets of all stores under his/her jurisdiction and will oversee the store operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Retail Operations

  • Review daily sales of stores and staff in order to set and achieve sales targets/budgets, and control P/L
  • Create and analyze weekly, monthly, and yearly sales reports
  • Supervise daily operations, manage events, and handle marketing activities at the store
  • Maintain constant communication with store managers and staff to increase efficiency and mitigate any issues or problems
  • Work closely with MD, VMD, CRM, Training, and PR teams in order to ensure that brand strategies and image are implemented effectively at the store level
  • Work closely with Retail Training teams and ensure the continuous development of the selling skills of store managers and staff
  • Work closely with the Retail Director and HR teams to effectively recruit and make effective placements of staff

CANDIDATE PROFILE

-    Minimum 5 years experience working in retail operations including store management

-    Able to travel frequently within the country

-    Highly proactive and enjoys a fast-paced environment

-    Strong communication skills to maintain a good relationship with both store and office staff

-    Native in Japanese and basic reading/writing skills in English

-    Proficient in Excel, Powerpoint, and Word

-    A strong interest and passion for Balenciaga

  • Full time
  • Asia
  • Japan
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