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BOUCHERON - E-commerce Executive

Boucheron - Fixed Term (Fixed Term)
Shanghai - Mainland China

About us Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow. Position Name: E-commerce Executive Location: Shanghai, China

Your main missions would be the following:

Daily Operations

  • Inter departmental coordination to support operation for official website, WeChat  mini-program store and Tmall store.
  • Ensure shipment on time with high standard, work with TP warehouse to optimize operation and QC procedure.
  • Work closely with customer service team to optimize script and solve customer complain.
  • Process order payment and refund, process operation expense and budget.
  • Cooperate with Legal terms & FAQ review and update for new functions and projects.
  • Work with TP to implement operation procedure and new service functions.

Online Operations

  • After sales service, stock management of repaired items, report lose cases, manage stock discrepancy.
  • Packaging material planning and ordering.
  • Support to implement new service functions of platforms and make it happen.
  • Upgrade packaging material and place order to ensure replenishment.
  • Order fraud risk management and follow up.

Who you are:

  • Bachelor’s degree or above.
  • More than 3 years working experience of store operation.
  • E-store operation is a plus.
  • Good execution, ability to learn, communication, responsible and able to handle pressure.
  • Good Microsoft Office skills, particularly Excel & PPT.
  • Team player with patience, result driven.
  • Fluent in both spoken and written Mandarin Chinese and English. 

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

  • Full time
  • Asia
  • Mainland China

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