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BOUCHERON - Training Manager, China

Boucheron - Fixed Term (Fixed Term)
Shanghai - Mainland China

Job Family Group Description - Human Resources: Includes all jobs providing support to the business in the field of Human Resources Management, such as talent acquisition and management, compensation and benefits, employee relations and HR administration in alignment with our company’s strategy, practice and objectives. Job Family Description -Talent Management & Acquisition: Anticipates required human capital for our company. Plans ahead to meet needs in recruitment, performance, development and retention. Sub-Job Family Description - Learning/Training: Anticipates learning needs, providing initiatives and liaising with internal and external interlocutors to organise training and development initiatives. Aims at sharpening the technical, behavioural skills and knowledge of our employees in order to enhance their performance and professional development. Provides training and development activities to other functions.

Position Name:

Training Manager, China

Location:

Shanghai, China

Position Description:

Design, develop and implement training strategies to achieve training goals, improve brand and product knowledge of retail staffs, ensure excellent execution and maximum post-training impact.

This role will report directly to China Retail Director and functionally to APAC Retail Excellence Manager.

Your main missions would be the following:

  • Localize the yearly training plan according to regional guidelines to fulfill retail team with professional knowledge and execute efficiently to support retail team to achieve the sales target.
  • Deliver New Ambassador Training for new joiners L1 (4 days) & L2 (launch in end of 2022); Novelty Training (J/FJ/HJ) in quality manner as guidelines.
  • Assist Retail Excellence to localize selling/service projects from 2023, work closely with external resources to complete program framework, and participate in delivery for Mainland China market.
  • Collaborate with regional training and local field coach to generate follow up guideline post in-class training.
  • According to the KPI analysis, generate training solutions or other initiatives to support for retail’s improvement and work closely with field coach and store managers in follow-up and assure the implementation.
  • Participate in setting up training budget and make sure the spending effectiveness during execution.
  • Support to proofread training materials as request for specific programs, integrating local language patten and communicative needs. Maintain the existing materials for best usage.
  • Support other local initiatives: Work with Marketing/Communication for projects as knowledge support.
  • Support to the other projects as request, such as in-store trainer program, boutique manager development program, etc.

Who you are:

  • University Degree with fluent written & spoken Mandarin & English
  • 5+ years working experience in Luxury Brands or watch industry with retail training background
  • Strong interpersonal, presentation and coaching skills
  • Proactive, has strong commitment, patient
  • Good logic, good communication skill
  • Coordination ability with different counterparts
  • Team player with a strong collaborative attitude
  • Passionate, Strong ownership
  • Full time
  • Asia
  • Mainland China
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