KERING Back-Office Applications Project Manager
Kering - Regular
Tokyo - Japan
A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination.”
Our Back-Office Applications Project Manager will report to North Asia Application team manager, and will interface with world-wide IT HQs, regional office, local IT team members, local system users, vendors and Brand business users.
The goal of this role will be to leverage technology to meet rapidly changing organizational needs in intercultural and innovative environment. The role requires to be highly analytical and able to understand business needs. Project management and application quality management, problem-solving abilities and effective communication skills in English are essential. (Japanese is plus) The role also involves managing multiple local vendors. Very collaborative, working closely not only with IT team members but also with vendors, other shared service departments, Brand users and worldwide/Regional IT teams.
Manage and execute IT activities relating to ERP, Logistics and various store-related applications as a part of back office Shared Service Center servicing variety of group brands and the group holding company in Japan. Responsibilities include:
Lead, plan, manage and deliver ERP, Merchandizing, Logistics, Customer Service, and Ecommerce application systems / projects.
Continuously improve support operations and processes while effectively control costs.
Manage and control various local vendors especially 3rd party logistics.
Communicate clearly with Japan business users to understand their requirements as well as world-wide and APAC members in Hong Kong.
Provide advice and training on systems in responsible areas when necessary.
Support other team members on day-to-day activities including implementation / supports.
Who you are
Deep knowledge and experience in ERP, Merchandizing, Logistics, Customer Service area. Both of business and technical. such as
Data extraction and data relations among other systems
Data integration, interface management on the logistics flow
Issue solving and user communication
Project coordination between HQ IT and local users
Understanding of business practices in Retail, Logistics and/or Merchandizing.
Required strong technical expertise
Experience as an IT Analyst, IT Consultant or similar role in relation to ERP, Ecommerce, and/or Customer service systems
Basic Knowledge of MS SQL
Basic knowledge of IT infrastructure.
MS Office 365 (word, excel, power-point, Outlook)
ERP (i.e. Oracle Retail, SAP, etc.)
Ecommerce (i.e. Manhattan OMS, etc.)
BI tools (i.e Microstrategy, etc.)
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
- Full time