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    BOTTEGA VENETA Client Advisor, Palacio de Hierro Perisur

    Bottega Veneta - Regular

    Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

    We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Palacio De Hierro Perisur.

    How you will contribute:

    • Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives
    • Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales
    • Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
    • Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management
    • Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company
    • Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested
    • Comply with all company policies and procedures
    • Maintain an environment where all associates are treated fairly and with dignity and respect

    Who you are:

    • 1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environment
    • Ability to consistently achieve and exceed sales goals and KPI’s
    • Builds and maintains a loyal client following
    • Has a genuine interest in fashion and follows industry trends/news
    • Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
    • Possesses strong verbal and written communication 
    • Maintains a polished and well-groomed appearance at all times
    • Luxury retail sales experience preferred
    • Ability to be mobile on the sales floor for extended periods of time
    • Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season
    • Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis

    Why work with us?

    This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

    Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

    EOE M/D/F/V

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