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BALENCIAGA Sales Assistant Accessories

Balenciaga - Regular
London - United Kingdom

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the iconic French fashion house defined the concept of modernity and elegance through the mastery of techniques and the use of innovative fabrics. With the appointment of Demna Gvasalia as artistic director of the collections in 2015, he continues to uphold the vision of Cristóbal Balenciaga through his exquisite techniques, masterful cuts and by constantly pushing boundaries. Balenciaga offers women’s and men’s ready-to-wear, handbags, shoes, accessories, eyewear and a fragrance for women, subsidiary of Kering.

We are currently seeking a Sales Associate to join our Harrods Accessories department, reporting into the Concession Store Manager.

How you will contribute
 

  • To develop and maintain good product knowledge and provide excellent customer service
  • An understanding of current products, trends and collections and ensuring that customers are informed and aware
  • To replenish stock and maintain high standards of merchandise and product presentation
  • Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company
  • Keep up to date with customer requirements and operating procedures
  • Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met
  • To ensure that all procedures and policies are understood. To carry out work according to those standards.
  • Personal appearance and presentation must be strictly in line with company standards
  • Adheres to Security and Health and Safety regulations
  • Opening & closing the Store according the needs of the business, in line with Company security rules
  • To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role


Who you are
 

  • Previous experience in a similar role
  • Knowledge of Mandarin will be considered as a plus 
  • Experience in a customer service role with face-to-face customer contact
  • Ability to adapt to frequent change and a high pressure environment
  • Ability to initiate contact and communication
  • Motivated by being a team player with a common goal

As part of the Kering Group, we are a fair, positive and creative entity. Our mission is to attract different talents, who recognize these primordial values, and who are driven by the desire to develop them within this group luxury and lifestyle, without ever compromising them. At Bottega Veneta, we are interested in the result of individual efforts. We identify, nurture and develop all kinds of talents, offering multiple resources and learning opportunities to optimize our professional growth. Dedicated to deepen creativity and innovation, we encourage the learning of know-how while helping professional development. 

  • Full time
  • Europa
  • United Kingdom
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