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BALENCIAGA Sales Associate Mandarin Speaker

Balenciaga - Regular
London - United Kingdom

Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968.Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as “ The Couturier of the Couturiers” by Gabrielle Chanel. The ultra-modern shapes were trademarks of the house. While the brand’s identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful. Since October 2015, Demna Gvasalia has designed both men’s and women’s collections as the artistic director. The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.

 We are currently seeking a Sales Associate who will report to the Store Manager as part of our team at Dover Street Market. 

Your opportunity  

To bring the in-store customer experience to the next level with flawless service that dazzles. You will seek out and leverage opportunities to enhance sales and increase growth.   

How you will contribute    

  • An understanding of current products, trends and collections, ensuring that customers are informed and aware in order to meet specific clienteling KPIs  

  • To develop and maintain good product knowledge and provide excellent customer service  

  • Ensuring customer satisfaction, in line with company guidelines  

  • Keeping up to date with customer requirements and operating procedures  

  • To ensure that all procedures and policies are understood, work is carried out according to those standards  

  • Be aware of sales targets and performance against them. Proactively use appropriate sales techniques to ensure they are met  

  • To replenish stock and maintain high standards of merchandise and product presentation according to internal VM guidelines  

  • Personal appearance and presentation must be strictly in line with company standards  

  • To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the role  

Who you are    

  • Excellent communication and interpersonal skills with the ability to build and maintain relationships both internal and external business partners  

  • Knowledge of Mandarin language is highly advantageous  

  • Strong clienteling skills   

  • Motivated by being a team player   

  • Previous experience in a similar role  

  • Strong ability to initiate contact and use assertive communication 

 

Why work with us? 

 

This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.  

 

Kering is committed to building a diverse workforce.  We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

 

  • Full time
  • Europa
  • United Kingdom
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