BOTTEGA VENETA Store Manager (m/f/d) Hamburg
Bottega Veneta - Fixed Term (Fixed Term)
HAMBURG - Germany
We are currently seeking a Store Manager in Hamburg who will report to the Retail Manager DACH as part of our dynamic team in DACH region.
ROLE MISSION
The Store Managers have the mission to lead their stores, drive the business, manage and motivate their teams, create a unique client experience to reach sales goals and optimize productivity.
KEY ACCOUNTABILITIES
DRIVING SALES
- Supports team to achieves individual and team sales and clienteling
targets - Sees business opportunity and possible challenges to help initiate
changes and improve the business - Drives the team to be daring by ensuring they cross sell and use
selling technique to maximize opportunities - Helps develop store strategies to expand store traffic & increase
client network in partnership with direct Manager (Area Manager,
Brand Manager, Regional Director…)
CLIENT EXPERIENCE
- Helps team to create an engaging and emotional client experience offering best in class service
- Drives the team to fully embrace a clienteling culture of building strong and long-term relationship with clients
- Ensures the team collects meaningful client information for the CRM tool to help further engage with clients (campaigns, events, one to one appointment…)
- Works closely with Local CRM team
- Has the ability to network and help recruit new clients and VICs
PEOPLE MANAGEMENT
- Help their team exceeds results by coaching, supporting, directing, and
delegating - Shows flexibility to accept new ideas and initiatives
- Adapts interpersonal style to suit different people and situations
maintaining own authenticity - Expresses opinions clearly and in a constructive way
- Delegates tasks, accordingly, depending on the skills and areas of
responsibilities of the team members, to support the team
development, have more time to spend on the shop floor and support
succession planning - Recruits, selects, develops team members
MERCHANDISING
- Works closely with Local merchandising team by communicating and providing feedback
- Has continuous curiosity towards the world of fashion/art/culture world by keeping informed to further understand the Markets, Brand and collections
- Helps the VM team by sharing key information on slow movers, best sellers
STORE OPERATIONS
- Maintain the stability and reputation of the Brand by complying with
legal requirements - Ensures key team members work closely with Local Store Operation
FURTHER REQUIREMENTS
- Track record of building strong client portfolio
- Is perceived as a leader and is able to influence people
- Strategic and solution minded
- Track record of individual performance, delivering results beyond expectations
- A strong understanding of fashion, art and luxury
- Manages conflicts towards constructive resolution and is open to feedback
- Embraces the Brand and self-expression being mindful of brand aesthetic and vision
- Good level of English and German, written and spoken
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
- Full time
- Europa
- Germany
