BOTTEGA VENETA Supervisor (Harrods)
Bottega Veneta - Regular
London - United Kingdom
We are currently seeking a Supervisor who will report to the Multisite Store Manager as part of our dynamic team in Harrods.
How you will contribute
Finalize sales targets achievements in line with company strategy
Use effective selling techniques to maximize the business potential of the stores
Contribute to build team working sharing information and best practices
Collect and update customer information to ensure an efficient use of CRM and Client Book
Uphold respect of the company standards and procedures
Keep stock info updated and follow store-to- store transfer request procedures
Cultivate customer relationships
Deliver excellence in customer service in alignment with the company standards
Identifies and evaluates deeply people’ strengths and areas of improvements based on observation and measurable results. Gives effective feedback to obtain skills and performance improvement.
Is in charge of delivering the monthly touch base with the supervision of the ASM or SM
Guarantees the all procedures are properly followed when SM or ASM are not there
Lead by example on the selling ceremony and recruit and develop clients
Be point of contact for the HO and Harrods partners.
Who you are
Excellent customer and service attitude and high flexibility to adapt to several types of Customers
Dynamic and motivating personality who can transfer their passion for our brand and products to customers and employees
Retail experience preferably in fashion & luxury contexts
Capacity to work in a fast moving, dynamic and stressing environment
Proactive approach, keen sense of urgency and preparedness
Good analytic skills and ability to drive business results through KPI's
Exhibits positivity, is able to influence others, listens and provides effective support to colleagues, has the ability to adapt to different and multicultural personalities
Strong communication skills and team-player mentality
Commercial results orientation
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
- Full time
- United Kingdom