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GUCCI Training Manager - UK & Ireland

Gucci - Regular
London - United Kingdom

Role Mission The Training Manager will work within the EMEAIR Training team to execute corporate strategy at a local level with the support and line management of a Field Trainer. This role will focus on retail managers to enhance their skills in people management and enabling the delivery of the training path.

 Key Accountabilities

  • Cooperate with the EMEAIR Training Manager in the identification, design, development and execution of training programs for our organisation
  • Support the EMEAIR Training Manager in localizing the WW training programs according to the Regional and sub-regional needs
  • Support and line manage the Field Trainer with their own development through coaching and feedback, to ensure consistency in training delivery
  • Support the Field Trainer with the planning and prioritisation of their workload
  • Deliver continuous training within retail and corporate personnel, planning training plans during the year, revising programs as necessary
  • Provide innovative training approaches leveraging on technological tools
  • Create and maintain training records to produce reports
  • Design and deliver coaching paths both for stores management and office functions
  • Know all retail KPIs and translate them into specific training or coaching programs on the specific needs
  • Design and deliver interactive training sessions on brand values and customer experience and service quality as well as office function subjects
  • Coordinate training programs, which follow WW guidelines for retail staff and office functions.
  • Assist in coordinating training meetings and any ad hoc projects
  • Follow up training actions and monitor results in terms of people skills and business result
  • Propose new initiatives, estimating related training costs
  • Work closely with the Talent Acquisition Team to forecast hiring figures and plan appropriate on-boarding resource
  • Support the delivery of training across the EMEAIR Region

Key Requirements

  • 4+ years experience in a similar Training role, preferably in a Luxury retail environment
  • The ability to work to tight deadlines within a fast paced environment
  • A flexible and agile approach to working
  • Strong client orientation approach gained through a client centric business
  • Experience in delivering Management and Leadership training
  • Knowledge and experience in varied coaching techniques  
  • High energy individual that is passionate about delivering the training agenda
  • Strong ability to build trusted relationships through a professional but personable approach  
  • Excellent interpersonal, presentation, communication and influencing skills
  • Demonstrates a passion for fashion and our product
  • Ability to travel and deliver training across the EMEAIR Region if or when required
  • Full time
  • Europa
  • United Kingdom

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