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    SAINT LAURENT Stagiaire Assistant After Sales H/F

    Saint Laurent - Student (Fixed Term) (Trainee)
    Paris - France

    Job Description Summary A PROPOS DE SAINT LAURENT Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne ‘Rive Gauche’, synonyme de jeunesse et de liberté. Ce changement a représenté un premier pas crucial dans la modernisation de la mode et a révolutionné le paysage socio-culturel. En 1999, la division luxe du Groupe Kering a acquis la maison Yves Saint Laurent et, sous la direction créative d’Anthony Vaccarello depuis avril 2016, continue à la positionner au sommet de l’univers du luxe. Aujourd’hui, les collections Saint Laurent incluent le prêt-à-porter féminin et masculin, les chaussures, les sacs, la petite maroquinerie, les bijoux, les foulards, les cravates et les lunettes.


    Working within our Supply Chain Operations department, you will support the After Sales team in its projects and operations.

    You will interact with the main players in the After Sales Service: Production, Retail Excellence and Operations, at head office and in the Regions.

    As a proactive thinker, you will contribute to the team’s projects. You will help to effectively monitor and optimize the Worldwide After Sales flows and track their performance in order to support the company's growth objectives.



    • Supporting the After Sales team in special operations linked to the roll-out of new projects.
    • Producing the materials needed for project monitoring: PPT presentations, meeting minutes, debriefs, reports and project assessments.
    • Follow up and coordinate with the different stakeholders of the projects.
    • Benchmarks on subjects related to the Service's challenges.


    • Building, monitoring, and improving indicators, and communicating these to the various players in the department.
    • Review of After Sales production & Regions performance (dashboards and analysis).
    • Analysing the quality of our services and products.


    • Monitoring and liaising with other departments to respond to customer requests.
    • Monitor and plan the stock of spare parts in the regions.
    • Follow up with Safety Stock and stock levels of these spare parts.


    • Currently enrolled in a master’s degree program, engineering school, business school, university, etc.
    • You're known for your good interpersonal skills and your ability to react quickly.
    • You are comfortable with figures and analysis.
    • You have good organisational, analytical, and rigorous skills.
    • You are a team player.
    • You have a good knowledge of the Office package, particularly Excel.
    • You are fluent in English. Knowledge of French and/or Italian is a plus.


    • Become part of a luxury House that is anchored in its time and embodies the free spirit of contemporary culture, while remaining true to its heritage and DNA.
    • Participate in the growth of the House and cultivate its fashion expertise.
    • Be part of an international luxury group offering a wide range of career opportunities.

    Saint Laurent is committed to creating a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, religious beliefs, and sexual orientation - enriches the workplace. It opens opportunities for people to express their talents, both individually and collectively, and helps strengthen our ability to adapt to a changing world. As an equal opportunities’ employer, we welcome and consider applications from all qualified candidates, regardless of background.

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