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BALENCIAGA Operations Manager | Rodeo Drive

Balenciaga - Regular
BEVERLY HILLS - United States of America

We are currently seeking a Store Operations Manager who will report to the Store Manager. YOUR OPPORTUNITY The Store Operations Manager oversees and directs all operational functions which may include inventory control, housekeeping, repair & maintenance and operations associates. They are the expert on all Standard Operating Procedures, systems and tools - ensuring the smooth running of operations to enable the ultimate client experience.

HOW YOU WILL CONTRIBUTE

  • Adhere to P&L Budget for all operational areas; manage controllable expenses for the store, including but not limited to T&E, temporary support and supplies
  • Manage all Inventory Control activities including: Shipping & Receiving, Cycle Counts, Transfers, RTVs, Negative on-hands, Damages and Repairs, Consignment Management
  • Manage After Sales Program
  • Prepares and Manager Yearly Inventory Cycle
  • Support, promote and assume responsibility for Loss Prevention in all areas of Risk Management, Physical Security, Store Cash Controls, Inventory Management, LP and Internal Audits 
  • Strategize in anticipating inventory levels and stock organization within the store and any off-site locations
  • Oversee the timely and accurate balancing of operational functions inclusive of petty cash, mail checks and invoices
  • Maintain thorough understanding of all processes, policies and procedures. Ensure team adherence to Balenciaga retail operations and security procedures  
  • Ensure digital fluency and systems knowledge amongst the team. This includes training and education on POS, Inventory platforms and store digital tools
  • Responsible for managing and maintaining the boutique schedule and bi-weekly payroll process
  • Assist in the absence of Store and Assistant Store Manager

WHO YOU ARE

  • Excellent computer skills and proficient in MS Word, Excel and PowerPoint.
  • Proficient shipping and receiving experience
  • Excellent communication skills, both verbal and written
  • Strong POS, inventory and phone systems
  • Must work well under pressure and have the ability to multi-task
  • Acute interpersonal skills and a collaborative management style
  • Full time
  • Nord America
  • United States of America
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