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BOTTEGA VENETA Store Manager, Yorkdale

Bottega Veneta - Regular
Ontario - Canada

    Main Responsibilities:

    • Support the operations of the store, including the business performance, customer service and company image in the store
    • Drive the achievement of the store’s sale targets while also meeting individual sales goals
    • Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
    • Mentor and coach retail associates in order to develop their competencies and support their growth while driving their individual sales and ultimately the sales of the store as a whole
    • Monitor proper use and ensure the quality of data in the sales staff’s client books, as well as working with sales staff to propose action plans
    • Manage recruiting for store associates and maintaining a pool of potential candidates
    • Facilitate staff trainings and new hire inductions, as well as ensuring the proper follow up steps are taken
    • Comply with and enforce Bottega Veneta standards and procedures
    • Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
    • Effectively perform operational functions: opens and closes the store, register, and back office management procedures
    • Maintain an environment where all associates are treated fairly and with dignity and respect

    Basic Qualifications:

    • Minimum of 5 years of retail experience in a managerial role
    • Ability to work in a team, possess organization awareness and flexibility
    • Demonstrate ability to adapt, strong knowledge of products and philosophy of the brand
    • Exemplary verbal and written communication skills

    EOE. M/F/D/V

    • Full time
    • Nord America
    • Canada
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