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BRIONI Assistant Store Manager | Rodeo Drive

Brioni - Regular
BEVERLY HILLS - United States of America

Your opportunity You are accountable for the sales performance of the store, driving the business through: implementation of retail excellence guidelines, training, clienteling, sales team management and development. When the Store Manager is absent, you are in charge of all store population and all the related activities.

How you will contribute

  • Ensures that the daily sales target are achieved through correct planning and team direction. Partners with SM to define sales planning activities.
  • Daily coaches the Store staff, observing and monitoring their behaviour, giving daily feedback and supporting their performances according to Retail Excellence guidelines
  • Supports selling team members in the development of their skills, giving them monthly quantitative and qualitative feedback, leveraging on their motivational drivers
  • Identifies talents in the store and, partnering with the Store Manager, defines and implements specific development plans
  • Scouts the market for talents, attracts them to the brand, keeps and nurtures the relationship with them
  • Manages clienteling activities with a business approach: follows up on clienteling processes, makes sure that qualitative and consistent customer service is delivered and leverages all clienteling tools
  • Develops the selling team in building and maximizing the relationship with the customer
  • Acts as a point of reference for the team, fostering teamwork, facilitating new comers induction, sharing information and practices, timely solving possible issues
  • Analyses sales reports and KPIs with the Store Manager and together defines action plans, their execution and follow up
  • Guarantees constant and balanced coverage of the floor and appropriate zoning, efficiently plans and organizes activities and distribute responsibilities, delegates and monitors results
  • Partners with relevant colleagues to ensure smooth operations both in the stock management and tailoring room

Who you are

  • Bachelor Degree
  • At least 5 years in Retail position in luxury boutiques
  • At least 2 years of people management experience
  • Customer Orientation
  • Coaching skills
  • Talent development
  • Planning and Organization
  • Sales Drive
  • Flexibility
  • Full time
  • Nord America
  • United States of America
Applicare

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