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GUCCI Talent Acquisition Partner, Client Services

Gucci - Regular
Jersey City - United States of America

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

The Client Services team is an internal hub that collaborates cross-functionally with clients, corporate departments, and retail stores to ensure the highest level of client care. The Talent Acquisition Partner, Client Services is responsible for implementing the overall recruitment strategy for the Client Services division in collaboration with the HR partner and respective department leaders to understand business needs and source, interview, and spearhead the hiring of all candidates.

Key Accountabilities

  • In partnership with HR partner, manage the recruitment process for Client Services with the objective of identifying candidates who have high potential and are the right fit within the organization;

  • Responsible for sourcing, screening, and interviewing candidates while creating influential candidate relationships;

  • Build and maintain a pipeline of qualified candidates to effectively minimize the time required to fill open positions;

  • Schedule and coordinate interviews with candidates, managers, and the senior team as needed;

  • Research and recommend new sources to recruit active and passive candidates, as well as understand and research the competitive landscape to source for top talent;

  • Manage all aspects of Workday; from posting open positions, processing applicants, all candidate communication throughout the recruitment phases, closing open requisitions, etc.;

  • Manage all administrative functions, including updating Open Position Reports;

  • Report the progress on assigned vacancies on a regular basis; provide regular feedback on the performance of the recruitment process;

  • Special staffing projects and peak season staffing as needed;

  • Ensure effective recruitment processes for business/department leaders;

  • Ensure all recruitment needs are carried out in an efficient and cost-effective manner;

  • Liaise with recruitment agencies as needed;

  • Update job descriptions and job specifications as needed.

Job Requirements

  • Proven three to five years direct experience in a multi-unit retail recruiting capacity in premium luxury markets;

  • Large volume Client Services Center experience is a plus;

  • Prior experience using Workday HRIS system;

  • Bachelors’ Degree from college or university;

  • Good understanding of sourcing and selection techniques in various markets;

  • Timely follow through of key initiatives, time and project management, strong background in wide range of job categories in retail and corporate environments;

  • Strong interview skills with a proven ability to select high-quality talent; experience on selection methodologies and testing for competencies; fiscal responsibility;

  • Able to manage multiple open positions at once;

  • Creative approach to sourcing qualified candidates;

  • Strong organizational, interpersonal and communication skills;

  • Must be a self-starter who is performance driven, goal oriented and a team player;

  • A strong commitment to company values and achieve goals;

  • Maintain confidentiality and appropriately handle sensitive information with discretion;

  • Knowledge of recruiting/placement laws and practices.

Key Behaviors


Considerate Thinker

  • Sees the big picture and understands how own actions and decisions impact others and the organization as a whole

Solutions Developer

  • Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions


Accountable Achiever

  • Actively gets things done, raising the bar for performance, and taking accountability for own actions

Agile Advocate

  • Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals


Connection Builder

  • Builds trust-based relationships across boundaries and encourages collaboration

  • Adapts own style to communicate impactfully

People Enabler

  • Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness


Continuous Learner

  • Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort

Talent Builder

  • Provides constructive and on-going feedback, coaches and helps others to achieve their full potential

Work authorization

  • Qualified candidates must have the proper work authorization to work in the United States


  • Full time
  • Nord America
  • United States of America

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