KERING Chargeback Analyst

KERING Chargeback Analyst

Job Family: Finance

Job Title: Chargeback Analyst

Location: Wayne, NJ

Creativity is our Legacy

A global, family-led luxury group, home to people whose passion and expertise nurture creative luxury Houses in couture, ready-to-wear, leather goods, décor, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin and Ginori 1735, as well as Kering Eyewear and Kering Beauté. Celebrating their creative heritage, our luxury Houses design and craft exceptional products and experiences that ignite emotion, inspire people and drive positive change through creative luxury.

HOW YOU WILL CONTRIBUTE

• Chargeback review (coop, returns, shortage, pricing, discount, restocking fees, etc) of assigned accounts – primarily Neiman Marcus and Nordstrom
  • Research chargebacks
  • Access vendor portals to obtain claim copies and other supporting documents
  • Dispute invalid claims
  • Issue credits for valid Coop (GGW)
  • Collaborate with external and internal customers for resolution
  • Contact Brand Management to determine validity of allowances (coop, advertising, markdown and demos).  Provides Brands info to assist in ensuring advertising and coop spending are within budget.
  • Prepare GL entries for resolved items
• Neiman Marcus Quarterly Settlement
  • Consolidate and record all outstanding issues across all brands for the quarter
  • Submit package and all back up at NMG’s vendor portal
  • Work closely with NMG AP team to resolve by providing requested documents and info to help with the review
  • Negotiate the terms of the settlement with the AP Team
• Maintaining Vendor Compliance spreadsheet
  • Send updated spreadsheet monthly to Customer Service, Finance, MIS
  • Prepare adjustments for valid claims and send to Brand Controllers for approval
  • Conduct follow ups on old outstanding claims whenever necessary
• Assist in collection activities as needed
  • Contact customers regarding past due invoices– via email, letter, phone
  • Provide Excel statements, invoices and POD’s when requested
  • Provide NMG with a bi-weekly listing of MTM invoices for payment
  • Prepare reports (consolidated aging, promises, trial balance, etc) as needed
  • Prepares GL entries as needed
• Assists in Audits (internal and external) as needed
• Assists with special projects assigned by Management

WHO YOU ARE

• 3-5 years general experience in a retail environment
• Analytical and problem-solving skills and ability to analyze a problem and direct appropriate course of action
• Strong communication and follow up skills
• Detail oriented, curious to learn, and eager to address discrepancies
• Able to meet hard deadlines, multitask, and work in a fast-paced environment
• Ability to understand multi-brand environment and work with all levels of management
• Effective organizer
• Ability to communicate effectively and present information one-on-one, small groups, functional leaders, and senior management
• Ability to quickly gain proficiency in new/multiple financial systems
• Strong knowledge of Microsoft Office
• SAP experience a plus