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KERING IT Coordinator

Kering - Regular
SÃO PAULO - Brazil

We are looking for a skilled business Analyst who will maintain our information technology systems and networks. You will perform both technical and administrative tasks to ensure functionality and efficiency of computer and telecom systems. Business Requirements and new legislations cross Americas. Problems Troubleshoot and handle conflicts under pressure.

KERING IT Coordinator

Job Title: IT Coordinator

Job Function: Information Technology

Location: Sao Paulo

A global Luxury group, Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, and Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination.”

HOW YOU WILL CONTRIBUTE

  • Instituting protocols for the use of IT across departments and projects
  • Providing advice on the most suitable IT choices
  • Providing technical support or training for systems and networks
  • Support to the end user providing the best solution on the matrix of the company
  • Help to lead project execution NSO and peripheral systems connection to the third parties
  • Deploy out solution
  • Training and help teams in the company to the developing technologies cross brands
  • Build up and maintain the inventory of all purchases and upcoming IT suppliers
  • Work with the technical part in the procurement side
  • Handle Service Desk tools and follow up tickets and granted the solution
  • Capable to understand the company compliance and following the procedures
  • Act as link between end users and higher-level support
  • Install and configure software and hardware (printers, network cards etc.)
  • Monitor system and network performance
  • Perform troubleshooting, repairs, and data restoration
  • Performance maintenance and related activities  (e.g. backups)
  • License Control and Servers Upgrades
  • Collaborate with other professionals to maintain standards and functionality
  • Opening Stores / Renovation

WHO YOU ARE

  • Graduated Computer Science / Mathematics / System Analysis or correlated areas
  • Minimum 5 years of Experience in this position
  • English and Spanish Fluent
  • Ability to troubleshoot and repair issues
  • Strong communication and interpersonal skills
  • Excellent organizational and coordination abilities
  • SAP integration
  • Acknowledgment / Certification on
    • ITBM / Service Now
    • PMI Methodologies Certification
    • Retail Pro System
    • LINX Retail POS System
    • ERP / Linx ERP
    • JDA/ xStore Systems
  • Full time
  • Sud America
  • Brazil
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