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GUCCI Retail Intern

Gucci - Trainee / Apprentice
NEW DELHI - India

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

Role Mission

 The Gucci Retail Internship will provide prospective interns an opportunity to get exposure to various aspects of working in a Luxury Retail environment. Some of the areas of exposure will be hospitality, back of house management such as inventory management, stock replenishment, packaging, visual merchandising, reporting and client engagement.

They will also serve as a "Gucci Ambassador" by promoting the philosophy and values of the brand in all their interactions.

 Key Accountabilities

- Meeting & greeting all clients entering the store, assist with queue management in case of queue at the store, ensure safety protocol is met in terms of social distancing, sanitization, number of clients in store;

- Ensuring all clients are assisted by a Client Advisor at the earliest while in the store;

- Answering telephone queries by clients, taking details down, and generating leads for future follow ups;

- Assisting Client Advisors on the shop floor with products, replenishments, packaging and clearance;

- Assisting the Associate Store Manager/Team Manager & Store Manager in administrative duties;

- Assisting the Stock Assistant in inventory management;

- Assisting Visual Merchandising Ambassador in VM setup for the Store; Contribute to upholding the visual display of all products in accordance with Gucci visual standards;

- Making various excel reports requested by the Store Management team;

- Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;

- Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment;

- Maintain security standards within the store to ensure safety of customers, colleagues and merchandise;

- Contribute to the daily operations of the store, by maintaining a neat and organized understock and stock room;

- Adhere to Gucci Image standards and guidelines;

- Follow all company policies and procedures.

Requirements

  • Luxury fashion sales/internship experience preferably in a similar role or customer service setting;
  • Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;
  • Strong organization and follow-up skills are essential;
  • Accuracy and attention to detail needed;
  • Candidate should be team-focused with a desire to collaborate effectively;
  • Ability to work in a fast moving and dynamic environment;
  • High flexibility and ability to adapt to different situations;
  • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.
  • Passion for fashion, Educational qualification in Retail/Fashion/Luxury preferred
  • Full time
  • アフリカ/中東
  • India
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