BALENCIAGA - Sales Associate / Verkäufer, Hamburg (m/f/d)
Balenciaga - Regular
HAMBURG - Germany
We are currently seeking a Sales Associate Full Time to join our Hamburg store.
To bring the in-store customer experience to the next level with flawless service that dazzles. You will seek out and leverage opportunities to enhance sales and increase growth.
How you will contribute
To develop and maintain good product knowledge and provide excellent customer service
An understanding of current products, trends and collections and ensuring that customers are informed and aware
To replenish stock and maintain high standards of merchandise and product presentation
Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company
Keep up to date with customer requirements and operating procedures
Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met
To ensure that all procedures and policies are understood. To carry out work according to those standards.
Adheres to Security and Health and Safety regulations
Opening & closing the Store according the needs of the business, in line with Company security rules
To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Associate role.
Who you are
Previous experience in a similar role
Experience in a customer service role with face-to-face customer contact
Ability to adapt to frequent change and a high-pressure environment
Ability to initiate contact and communication
Motivated by being a team player with a common goal
Excellent communication and interpersonal skills with the ability to build and maintain relationships
A strong team player and considerate of colleagues
Ability to speak fluently English is essential
Why work with us?
Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.
- Full time