BOTTEGA VENETA Global Client Engagement Intern

We are currently seeking a Global Client Engagement Intern to work within the Client Engagement Department in Milan.

How you will contribute?

Scope of the position: to contribute to the scope of the global Client Engagement department strategy across all touchpoints:

• Monitor the performance and KPIs of the clienteling campaigns, running ad hoc analysis and periodical reports
• Support the team with the launch of the clienteling campaigns. This includes uploading assets on the clienteling app, liaising with the regions, and consolidating their requests
• Creation and update of manuals and training materials to support local teams in the deployment of the clienteling digital tools
• Coordinate the gifting process from the order collection to the delivery in each region, based on the gifting strategy
• Support the team in the implementation of the VIC experiences to delight top clients, in line with the global strategy

Who are you?

• Passionate about fashion and customer centric, with interest for retail and an omnichannel approach
• Attention to detail, effective communication, natural empathy with the ability to work both autonomously and within a team environment.
• Flexibility and adaptability
• Excellent organizational and analytical skills
• Fluent English essential
• Strong PC (Excel, Word, PowerPoint) and analytical skills

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.