BOTTEGA VENETA Retail Manager Paris
Bottega Veneta - Regular
Paris - France
We are currently looking for a Retail Manager as part of our dynamic team based in Paris. The scope for this role will be managing all Parisian Stores, including Freestanding Stores, Department Stores and Outlet.
Mission: To ensure business performance and to respect the Company and Group image, monitoring and developing retail collaborators in Parisian Area.
Support the General Manager in the implementation of strategies to achieve financial results for the region
Strengthen the Stores organization and provide the leadership needed to achieve market, financial and operational targets
Implement Retail Excellence in order to build an impeccable Customer Experience both in store and via e-commerce
Identify and maximize sales by department / category in line with the company strategy
Define and set, with the General Manager, clear goals, sales plans and budgets
Be responsible for the people strategy supported by the HR Manager
Be aware of competitors activity, conduct Mystery Visits on competitors, develop effective networking across the perimeter followed
LEADERSHIP AND STAFF
Build, maintain and follow up action plans done by Store Managers
Build Store Manager’s competencies, empower them by delegating challenges and providing them with exposure to the network
Motivate, retain and evaluate People through the support of the Store Managers
Ensure Team working, motivate employees to share information and knowledge, while encouraging them to collaborate on a daily basis
Identify Staff needed to maximize the sales, challenging the Store Managers
Define, propose, identify correct staffing for the Stores
Ensure an excellent customer service in alignment with Company standards
Ensure an efficient use of the Customer Relationship Management, select and approve the appropriate actions based on effective clienteling action plan
Uphold respect of Bottega Veneta’s standards and procedures (visual, merchandising, maintenance, grooming, stock, etc.) and ensure operation excellence
Ensure stock organization, accuracy and availability within the perimeter managed
Coach Store Managers on how to develop excellent customer service
A highly talented and creatively driven individual with a successful performance record and a demonstrated ability to build on a platform where there is a strong DNA.
Personal style including a high level of energy, independence, creativity, intellectual integrity, openness, assertiveness and resiliency is essential.
Additionally the candidate will possess:
Ability to quickly establish strong credibility with team members and external resources
Ability to lead and develop an important retail business including multichannel stores
A performance orientation and strategic mindset
A results orientation where the individual is willing to stretch to accomplish goals and “make it happen.”
The ability, drive and desire to deliver outstanding results
Excellent listening skills and ability to ask questions, share information, and respect others’ perspectives, while driving towards agreed upon business objectives.
The ability to bring outstanding interpersonal skills (including excellent oral and written communication), strong intellect, and problem solving skills to any discussion with colleagues
Impeccable standards of moral and ethical conduct
Confidence in holding meetings and excellent public speaking skills
Excellent management and organizational skills, ability to adapt
Proven experience of 5 - 10 years in the Luxury Retail business
Strong analytical – numerical sensitivity
Fluent in French and English. Italian will be considered a plus
Coaching skills to train and motivate Regional Retail Teams
Clear orientation to service and hospitality
Passionate by his job and the world of luxury
Impeccable presentation in line with brand DNA
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
- Full time