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BOTTEGA VENETA Senior Client Advisor

Bottega Veneta - Regular
MILANO - Italy

Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

We are currently seeking a Senior Client Advisor who will report to the Store Manager as part of our dynamic team in Milano Sant'Andrea Store. 


Your opportunity 


Best in class in meeting performance expectations and providing excellent client service to ensure client satisfaction in alignment with company standards. 


How you will contribute? 


  • Finalize sales targets achievements in line with company strategy 

  • Best in class in engaging and retaining high spending clients 

  • Embraces the clienteling culture of building strong and long-term relationship with clients 

  • Collect and update client information to ensure an efficient use of CRM  

  • Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey

  • Understands luxury, the collections and fashion trends 

  • Works on silhouettes, brings alternative items to get clients to discover more about the collection 

  • Has a positive approach, contributes to teamwork, adapts to different personalities, seeks support from and provides support to colleagues 

  • Knows and applies company policies, procedures and guidelines 

  • Keeps the stock tidy, knows and monitors stock deliveries and availabilities, communicates in a timely manner out-of-stock merchandise and any other useful information 


Who you are? 

  • Excellent client and service attitude and high flexibility to adapt to several types of Clients 

  • Sales experience preferably in fashion & luxury contexts 

  • Excellent communication and empathic skills                    

  • Good team player 

  • Multitasking, flexible 

  • Capacity to work in a fast moving and dynamic environment 


Why work with us? 


This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. 


Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.   

  • Full time
  • ヨーロッパ
  • Italy


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