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GUCCI Shipping & Export Coordinator

Gucci - Regular
Cortaillod - Switzerland

Gucci Timepieces & Jewelry, one of the most reliable and consistent fashion watch & jewelry brands, with a clear design approach and positioning, has been designing, developing and manufacturing iconic Gucci watches since the early 1970s. Rigorously made in Switzerland, Gucci watches are recognized for their innovative and contemporary design, quality and craftsmanship and are distributed worldwide through the exclusive network of directly operated Gucci boutiques and selected watch retailers and distributors. Gucci Timepieces & Jewelry has also been distributing the Gucci Jewelry collections, capitalizing on the expertise gained in the watch sector and leveraging the synergies between the watch and jewelry industries. Gucci is part of the Kering Group, a world leader in apparel and accessories, which develops an ensemble of powerful Luxury and Sport and Lifestyle brands.

Mission

Prepare documents for Export and coordinate shipments (Watches, Jewelry, SAV parts, PLV) with forwarders and customers. Assure the highest service for shipment (Quality / Timing / Cost) to our external and internal customers.

Key Responsibilities

  • Coordinate customers’ orders from the creation to the shipment of goods:
    • Insert the customer order in M3 (if required)
    • Release the picking
    • Coordinate the preparation of the goods with our Stock Department (Finished goods & PLV & SAV)
    • Invoicing orders according to our internal finance consensus
    • Establish all documents mandatory for the exportation (CITES, E-DEC, COO etc…)
    • Coordinate the shipment with the forwarder depending on the Incoterm
    • Assure the pick-up of goods with forwarders
    • Communicate the shipment details and the invoice to customers and Customer Service
  • Re-invoice the freight charges (if required).
  • Plan shipments dates according to customers’ needs and requests.
  • Keep customers informed if any discrepancies occur during transportation.
  • Manage all suppliers return shipments.
  • PR samples and Gift shipment management.
  • Plan and prepare all special shipments for all our internal customers (Marketing shipments, SAV shipments, Quality Control, Product Development etc…).
  • External communication :
    • Answer to customers’ needs and forward all information requested to the customers
    • Contact daily forwarders to coordinate and follow-up shipments.
  • Internal communication :
    • Collaborate with SAV to coordinate parts & finished goods shipments
    • Collaborate with Finance Department for pre-paid & credit limit shipments
    • Collaborate with Stock Department to coordinate preparation of orders

Job Requirements

  • Commercial degree.
  • Fluent in French and English (Italian would be an asset).
  • Minimum 2 years of experience in a similar position, preferably in the Luxury Goods industry.
  • Proficient in Microsoft Office (Excel, Powerpoint, Word) and in an ERP (M3 would be an asset).
  • Service and results oriented, well organized, resistant to stress and flexible, pro-active and having a strong Team spirit.
  • Full time
  • ヨーロッパ
  • Switzerland
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