SAINT LAURENT - Store Director Flagship Amsterdam PC

ROLE

It is in a context of growth and development that we are currently looking for a Store Manager who will actively participate in the opening of our 1st Flagship in Amsterdam.

MISSIONS

Team Management

• Attract, develop, retain, and engage both clients and team members 

• Foster and maintain a positive work environment through open communication in order to motivate and engage the team
• Ensure professional growth and training of team members with a through continuous coaching and development
• Demonstrate sales leadership for team members by playing an active role on the shop floor and building relationships with clients
• Supervise warehouse stock and verify that it is in line with the store’s sales potential, by liaising with Merchandising Retail Director accordingly
• Manage inventory activities taking into account related inventory results in collaboration with Back Office operations
• Optimize stockroom management in order to make processes as efficient as possible in collaboration with the Back Office operations

Business Development

• Implement action plans to achieve general targets and P&L
• Define targeted quantitative and qualitative goals and ensure they are achieved
• Awareness and sensitivity to your business environment, with up to date knowledge on market trends and competitors
• Create development plans for sales staff and management in order to drive performance
• Build a network who have an impact on local and international luxury business in order to promote customer loyalty, especially with top clients
• Ensure all delicate situations regarding customer complaints and the overall sales process are dealt with accordingly

Saint Laurent Representation

• Maintain team behaviors and store appearance that are consistent with the standard of Saint Laurent service, image and values
• Ensure the store atmosphere upholds brand image
• Ensure that all the processes are in compliance with legal, safety and internal requirements
• Challenge current processes to ensure efficiency and effectiveness

PROFILE

• 3 - 5 successful years of experience as Store Director
• Significant experience in the sale of luxury goods or retail
• Adaptable, transparent, dynamic and curios in your approach
• High sensitivity to customer experience, engagement and loyalty
• Exceptional persuasiveness and interpersonal skills
• Attention to detail and highly organised
• Willingness to be involved in an innovative project
• Dutch is mandatory
• Efficiency in Microsoft Works (Word, Excel, PowerPoint)

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.