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09/19/2023
BALENCIAGA Sales & Client Advisor (Newmarket)
Balenciaga - Regular
Auckland - New Zealand
Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.
Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.
Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.
Your opportunity
You can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.
How you will contribute
- Ensure to achieve daily and monthly sales targets & KPIs by using appropriate sales techniques to ensure they are met
- Act as a “host” for customer, interact and consistently strengthen and build strong customer relationships
- Develop and maintain good product knowledge and provide excellent and professional customer service
- Replenish stock, maintain high standards of merchandise. Product presentation and control products from a quality point of view
- Maintain store cleanness and tidiness, grooming and appearance of all areas respecting the visual merchandising standard
- Support all the store processes compliance and follow-up