BOUCHERON - Executive Sales Associate

Maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our brand focus. In doing so, developing his/her client portfolio and achieve ambitious targets.

YOUR MISSIONS

Achieve one’s individual targets and help to achieve the targets of the boutique

• Achieve individual targets set by the boutique Manager

• Develop and retain Clientele / Prospects

• Help team members to meet their own targets by assisting them in the sales process when it is required and provide excellence in doing administrative work

• Contribute to achieve the overall targets of the boutique by meeting one's own targets and by being a team player

• Recruit new Clients by attending internal and external events and share ideas for new events

• Inform Management of new leads and deposits to be added to the central list

• Demonstrate proactivity by networking to have new contacts

• Be creative and suggest customer treatments in accordance with management

Applying Boucheron policies and procedures

• Be an ambassador of Boucheron Retail Excellence

• Follow Boucheron selling ceremony

• Have complete and accurate knowledge of the Maison's history and creations

• Respect values and ethical principles of Boucheron and Kering group

• Know and apply CRM rules by using Boucheron tools

• Comply with Boucheron safety regulations and security procedures

• Respect and comply with Boucheron grooming guidelines

• Learn, implement, and respect internal VM guidelines (visual merchandizing, flowers, music etc.)

Contribute to daily operation of the boutique and be a team player

• Help to maintain and enhance the overall appearance of the boutique

• Perform administrative duties when required

• Participate actively in team meetings, group tasks, boutique events and other activities

• Participate when required to noncommercial tasks: Stock / VM / AS / etc.

• Contribute, share and conduct morning briefs when required

YOUR PROFILE 

• English Fluent mandatory + another language would be an asset

• Previous experience in a similar role

• Experience in a luxury service role with face-to-face customer contact

• Ability to adapt to frequent change and a challenging environment

• Facility to initiate contact and communication

• Business Developer (Recruiting VIP Clients)

• Well versed in Pack office

• Knowledge of social networks

• Excellent Communication and networking Skills

• A strong team player

Start date : As soon as possible.

“Boucheron is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.”