GUCCI_Back Office Assistant - Cat. Protette L.68/99 Art. 18

Role Mission 
We are looking for a Back Office Assistant for our store. Through the passion for the brand and professionalism he/she will be responsible for effectively and efficiently managing all aspects of the store’s administrative and accounting activities. 
He/she will act as a reference point for the store and the Finance office in terms of transactions’ accuracy and discrepancies’ checks. He/she will also facilitate procedures and communications between the store’s Cash Team and the company’s Finance and Accounting Offices.  

Key Accountabilities  

• Process and report the daily banking and cash closure from the previous business day to the store management team and Finance office  

• Check and ensure transactions’ accuracy 

• Inform Finance/Accounting Teams on any discrepancy  

• Take care of store deposits and reconciliations 

• Update “end of day” reports and monthly reports, ensuring balance between “open” and “closed” clients  

• Monitor and ensure the correct management of all store credits 

• Supervise distant sales and guarantee the orders forms are correctly filled in. He/she also verifies that all the bank and personal details are correct, in order to avoid that payments get blocked  

• Act as a reference point for any delivery and order issue: liaise with couriers, conduct investigations and ensure refunds when needed 

• Ensure all sales to buyers are included in the store Team Sales pool  

• Be the store expert for Jasper and SAP systems for all accounting reports and activities 

• Train Cashiers on national and local legislations and company’s accounting/financial policies  

• Prepare and update weekly/monthly sales staff KPIs reports 

• Complete any other administrative tasks as required by the Store Management team 

• Support the store management in planning the team rotation 

• Collaborate with different internal and external stakeholders (Store Management, Corporate Offices, Providers, etc.) 

Key Requirements 

• Highly committed to Gucci brand and strong motivation for a store-based role  

• Strong attention to details 

• Willing to work with people with patience, empathy and adaptability  

• Team player and hard-working approach  

• Excellent organization and communication skills  

• Strong analytical skills and problem-solving mindset  

• Good command of Microsoft Office package (knowledge of Jasper and SAP will be considered as a plus) 

• Accounting educational background is preferred  

• Fluent in Italian and English