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    05/03/2024

    BALENCIAGA Sales & Client Advisor with Keys | Scottsdale Fashion Square

    Balenciaga - Regular
    SCOTTSDALE - United States of America

    Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Selling: Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends. Sub-Job Family Description - Sales Assistant: Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

    HOW YOU WILL CONTRIBUTE

    GENERAL RESPONSIBILITIES

    • Achieve sales goals
    • Opening and closing of the store
    • Ensure stockroom is organized and is set up properly so staff can easily access merchandise
    • Assist management in overseeing day-to-day operations of store
    • Work towards balanced strengths in sales, operations, merchandising and personnel management
    • Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues, and staff
    • Ensure that Customer complaints and feedback are handled appropriately and in a timely manner
    • Support, follow, implement, and enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary
    • Enforce all sustainability policies that are implemented by the company both locally and globally

    STOCK, INVENTORY & LOSS PREVENTION MANAGEMENT

    • Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution
    • Cash Registers & Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank deposits

    VISUAL MANAGEMENT

    • Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company’s standards
    • Ensure that all company information related to visual standards, received from Store. Manager and Corporate is communicated to the team as needed

    STORE MAINTENANCE MANAGEMENT

    • Oversee daily cleaning and physical up-keep of the inside and outside the store
    • Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation, and maintenance of store property
    • Ensure proper levels of supplies are on hand at all times

    WHO YOU ARE
     

    • 3+ years of experience in a similar role, preferably within other retail or fashion companies
    • Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)
    • Proven ability to drive results in a selling role, exceeding individual and store goals
    • Commercial awareness and strong business acumen through a genuine passion for the fashion industry
    • Strategic vision in order to develop the business and high level of personal performance

    WHY WORK WITH US?
     

    This is an exciting opportunity to join Balenciaga’s Scottsdale team as a Sales & Client Advisor with Keys who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

    DIVERSITY COMMITMENT
     

    Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.

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