POMELLATO Operations Specialist

Your opportunity

This role supports the Operations Senior Manager in overseeing logistics, inventory, repair coordination, and international shipping for Pomellato Japan.  

How you will contribute:

Inventory & Stock Management

• Oversee the inventory of Jewellery and Packaging.
• planning and executing biannual inventory checks across all Pomellato Japan locations.
• Collect and analyze data, and reporting of inventory results to Operations Senior Manager and Finance.
• Oversee Monthly Inventory closing on the system and share the inventory data to Finance.

Logistics & Repair Coordination

• Liaise with Outsourcing Warehouse and repair vendors to ensure smooth operations.
• Orders and manage repair orders, coordinating with stores and repair centers (domestic and Italy).
• Maintain accurate records of repair status and delivery timelines with systems.

International & Domestic Shipping

• Prepare shipping documentation and assist with customs clearance procedures.
• Coordinate furniture imports for store openings and relocations.
• Communicate with HQ, merchandising, and logistics teams to align on shipping schedules
• Place customer orders and follow up the delivery schedule

Quality & Vendor Management

•  Supervise quality control and inventory processes.
• Assist in managing vendor contracts, and process invoices related to operations.
• Report quality issues to HQ

System & Documentation

• Arrange shipments of Jewellery and Packaging from the external warehouse using system.
• Generate packing lists and consignment documents.
• Maintain and update data in Salesforce and other relevant systems.

Cross-functional Communication

• Act as a point of contact for store staff regarding shipment status, repair updates, and operational issues.
• Gather feedback and propose improvements to workflow and service quality.

Who you Are:

• Minimum 3 years of experience in logistics, operations, or supply chain coordination (retail industry preferred).
• Strong organizational and communication skills.
• Business-level Japanese and English (Italian is a plus).
• Proficiency in Microsoft Office and Salesforce (or willingness to learn).
• Detail-oriented with a proactive mindset and willingness to grow into a managerial role.
• Results-oriented with the ability to work autonomously and under pressure.