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ケリングについて

ケリングの歴史

セーヴル通り40番

Celebrating our history with "Kering, of granite and dreams"

カルチャーと伝統

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エグゼクティブ・コミッティー

François-Henri Pinault

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ジノリ 1735

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2017-2025 ロードマップ

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Crafting tomorrow's Luxury

EP&L(環境損益計算）

ESG情報開示

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影響を測定する

気候変動に関する戦略

削減する

修復・再生する

気候変動を緩和する

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動物福祉

地球を守る

サプライチェーンにおける人権

サプライチェーンにおける女性の存在

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サプライチェーンに関わる人々

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 | Kering

Role MissionThe Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand.  Passion for the brand is conveyed through creating a branded, luxury client experience.Key Accountabilities<ul><li>Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;</li><li>Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;</li><li>Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;</li><li>Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;</li><li>Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;</li><li>Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;</li><li>Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;</li><li>Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Maintain a neat and organized understock and stock room;</li><li>Adhere to Gucci image standards and guidelines;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>Bachelor’s Degree preferred;</li><li>3&#43; years of luxury fashion sales experience preferably in a similar role or customer service setting;</li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues;</li><li>Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;</li><li>Strong organization and follow-up skills are essential;</li><li>Accuracy and attention to detail;</li><li>Candidate should be team-focused with a desire to collaborate effectively;</li><li>Ability to work in a fast moving and dynamic environment;</li><li>High flexibility and ability to adapt to different customers;</li><li>Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/F/V

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Role MissionAs a Gucci Senior Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As a Senior Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers within the marketplace.Key AccountabilitiesTeam<ul><li>Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;</li><li>Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;</li><li>Assist in the development and growth within your team;</li><li>Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.</li></ul>Client <ul><li>Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;</li><li>Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;</li><li>Attract new clients by being a Brand Ambassador through networking within the community;</li><li>Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.</li></ul>Operations<ul><li>Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Support the daily operations of the store when management is not present;</li><li>First point of contact should a difficult client issue arise.</li></ul>Key Requirements<ul><li>Sales management experience in retail, luxury retail, or service-related industry preferred;</li><li>Bachelor’s Degree in a related field is preferred;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/F/V

<div>HOW YOU WILL CONTRIBUTEA BUSINESS DEVELOPER<ul><li>Assist the Store Director in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the Store<ul><li>Analyze the results: daily, weekly, monthly and set up constant assessments</li><li>Support the Store Director in reporting all the relevant information to the HQs</li><li>Share the information with the store team</li><li>Know and monitor the business environment including local competition</li><li>Provide high quality feedback and requested reports to the Store Director</li></ul></li></ul></div><div><ul><li>Support the Store Director and lead the Department Managers in achieving targeted quantitative and qualitative goals<ul><li>Implement action plans defined with the HQ and Store director and guarantee follow-up</li><li>Update store team on the KPIs and give them support to reach them</li></ul></li></ul>A TALENT LEADER AND DEVELOPER<ul><li>Create and maintain a positive work environment<ul><li>Embody the brand behaviors and ensure that the store team is also aligned</li><li>Motivate and challenge the team on a daily basis</li><li>Support the Store Director in setting up team and individual activities: morning briefs, one to one meetings</li><li>Partner with the Store Director and/or Department Managers on how to handle all employee issues</li></ul></li><li>Attract, develop and retain talent<ul><li>Manage the Department Managers and support them in their activities</li><li>Assist the Store Director and Department Managers with sales team development on the operational side of the business by following up on clear goals and providing timely and consistent feedback</li><li>Share the development plans with the Store Director and Operations Manager</li></ul></li><li>Support the Store Director in creating a team, whose activities are always motivated, competent and up-to-date in the fashion and luxury industries</li></ul>A BRAND PROMOTER (CLIENTS)<ul><li>Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally</li><li>Promote the culture of the brand internally and externally<ul><li>Oversee the clienteling approach following the guidelines provided by HQs</li><li>Ensure store atmosphere upholds brand image</li></ul></li><li>Ensure Balenciaga Signature and Client experience are executed and consistent over time<ul><li>Supervise sales to ensure client satisfaction, engagement and that the Balenciaga qualitative standards are maintained</li><li>Follow up CEE and NPS scores and set up actions accordingly</li></ul></li><li>Develop clienteling mindset and client&#39;s loyalty and retention from beginners to VIC<ul><li>Assure the recruitment, development, retention of clients (from high qualitative data collection to “one to one” relationship)</li><li>Guarantee excellent client experience in line with Balenciaga signature</li><li>Assure the measurement of “in Store” actions on all channels (phone, mail, etc.)</li><li>Manage all delicate situations regarding client complaints and the overall sales process are dealt with accordingly</li></ul></li><li>Build a network of people who have an impact on local and international luxury business in order to promote client loyalty, especially with VIC and VVICs</li></ul>A PROCESS MANAGER<ul><li>Ensure that all the processes are in compliance with legal, safety, security, internal requirements, sustainability, HR guidelines<ul><li>Ensure that the image of the Store is in compliance with Balenciaga standards and that the store team is aligned and have access to the resources</li><li>Achieve and authorize planning, organize and plan the activities providing available resources to manage the expected workload</li><li>Take all the necessary measures in order to guarantee the safety of the products and valuable materials in the store</li></ul></li><li>Opening and closing of the store</li><li>Oversee day-to-day operations of store</li><li>Maintain a cost conscious approach when suggesting initiatives, when reviewing bills and when making expense decisions. Protecting the bottom line of the company and its sales are paramount to the success of any retail initiative.</li></ul></div><div><ul><li>Process Payroll as directed by the company.</li><li>Maintain store schedules.</li><li>Ensure staff adheres to attendance and punctuality.</li><li>Ensure that petty cash &amp; check reconciliation is processed correctly each month and submitted prior to due date.</li><li>Maintain the accuracy of the Customer database, ensure that your team is entering all client data in a timely and accurate manner.</li><li>Ensure execution of Retail Excellence guidelines in the store: front of house, back of house, team</li><li>Support Store director in managing inventories activities, warehouse stock and reports immediately any discrepancies<ul><li>Manage inventory activities taking into account related inventory results in collaboration with the Operations manager</li><li>Manage warehouse stock and verify that it is in line with the Store’s sales potential</li></ul></li><li>Challenge and improve current processes sustaining the growth and ensure efficiency and effectiveness</li><li>Supervise the team planning</li></ul></div>WHO YOU ARE  <ul><li>Commitment to take part in an innovative project</li><li>At least 3 years of experience in a managerial position (minimum 10 people)</li><li>Significant sales experience in the luxury Retail industry</li><li>Successful managerial experience of a team (the ability to set goals, delegate work and follow up results)</li><li>High sensitivity to clients experience and loyalty</li><li>Precision, organizational skills, adaptability, openness, listening abilities, curiosity</li><li>High availability, responsiveness</li><li>Product and Fashion sensitivity</li><li>Mastering digital skills</li><li>Exceptional client service and interpersonal skills</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Wynn Las Vegas team as an Associate Store Director who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking an Associate Store Director who will report to the Store Director. 

YOUR OPPORTUNITY 

The Associate Store Director leads the Department Managers and store sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines.

They are responsible for promoting brand engagement to clients to guarantee the quantitative and qualitative goals assigned to bring the store at its full potential.

They act as representative of the Store Director and thus fulfils all the tasks given by the HQ/HO and Store Director.

HOW YOU WILL CONTRIBUTEGeneral Responsibilities<ul><li>Achieve sales goals</li><li>Opening and closing of the store</li><li>Ensure stockroom is organized and is set up properly so staff can easily access merchandise</li><li>Assist management in overseeing day-to-day operations of store</li><li>Work towards balanced strengths in sales, operations, merchandising and personnel management</li><li>Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staff</li><li>Ensure that Customer complaints and feedback are handled appropriately and in a timely manner</li><li>Support/follow/implement/enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary</li><li>Enforce all sustainability policies that are implemented by the company both locally and globally</li></ul>Stock, Inventory &amp; Loss Prevention Management:<ul><li>Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution</li><li>Cash Registers &amp; Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank deposits</li></ul>Visual Management:<ul><li>Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company’s standards</li><li>Ensure that all company information related to visual standards, received from Store. Manager and Corporate is communicated to the team as needed</li></ul>Store Maintenance Management:<ul><li>Oversee daily cleaning and physical up-keep of the inside and outside the store</li><li>Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation and maintenance of store property</li><li>Ensure proper levels of supplies are on hand at all times</li></ul>WHO YOU ARE  <ul><li>3&#43; years of experience in a similar role, preferably within other retail or fashion companies</li><li>Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)</li><li>Proven ability to drive results in a selling role; exceeding individual and store goals</li><li>Commercial awareness and strong business acumen through a genuine passion for the fashion industry</li><li>Strategic vision in order to develop the business and high level of personal performance</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Yorkdale Shopping Centre team as a Sales &amp; Client Advisor with Keys who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Sales & Client Advisor with Keys who will report to the Store Director. 

YOUR OPPORTUNITY 

The Sales & Client Advisor with Keys is to aid management in ensuring opening and closing procedures are performed correctly according to company’s policies. Provide customers with top quality service by meeting their needs and expectations.

Role MissionAs a Gucci Senior Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As a Senior Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers within the marketplace.Key AccountabilitiesTeam<ul><li>Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;</li><li>Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;</li><li>Assist in the development and growth within your team;</li><li>Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.</li></ul>Client <ul><li>Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;</li></ul><ul><li>Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;</li><li>Attract new clients by being a Brand Ambassador through networking within the community;</li><li>Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.</li></ul>Operations<ul><li>Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break;</li></ul><ul><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Support the daily operations of the store when management is not present;</li><li>First point of contact should a difficult client issue arise.</li></ul>Key Requirements<ul><li>Sales management experience in retail, luxury retail, or service-related industry preferred;</li><li>Bachelor’s Degree in a related field is preferred;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/F/V

<div>Missions</div>Produit <ul><li>Développer une solide connaissance de l’histoire de la maison Gucci et de son patrimoine</li><li>Démontrer d’une excellente connaissance des produits</li><li>Veiller à la bonne tenue de la surface de vente et de la boutique conformément aux normes de présentations visuelles de la maison Gucci et du groupe.</li><li>S’assurer de la bonne présentation des produits dans le but de convaincre la clientèle : story telling</li><li>Maintenir une quantité suffisante et appropriée d’articles sur la surface de vente</li></ul>Communication <ul><li>Fournir un service exceptionnel à la clientèle en les accueillant selon les guidelines Gucci, en leur offrant des conseils personnalisés en fonction de leurs demandes et besoins</li><li>Favoriser la communication entre les membres de l’équipe et la clientèle</li></ul>Performance <ul><li>Atteindre ou dépasser ses objectifs de ventes tant au niveau individuel que ceux définis pour le département et pour la boutique</li><li>Réaliser ses objectifs KPI</li><li>Participer au service de retouche : prise de mesures, ajustements, gestion des réservations des clients, commandes et réception des articles</li><li>Aider à la reconstitution des stocks, à l’étiquetage et au rangement</li><li>Posséder une bonne connaissance et maîtrise de ses stocks</li><li>Effectuer les encaissements et tenir la caisse</li><li>Appliquer les procédures CRM pour développer le fichier clients de la boutique</li><li>Se conformer aux directives de sécurité de la boutique (prévention des vols et pertes)</li></ul>

Département : Retail
Manager : Team Manager / Directeur (trice) de boutique	
Statut : Employé			

Influente, innovante et progressive, Gucci adopte une approche résolument moderne de la mode. La Maison a redéfini le luxe pour le 21e siècle, renforçant ainsi sa position parmi les maisons de mode les plus désirables au monde. Éclectiques, contemporaines, romantiques, les produits Gucci incarnent l'excellence du savoir-faire italien et sont inégalés pour leur qualité et leur attention aux détails.
Gucci fait partie du groupe Kering, un leader mondial du prêt-à-porter et des accessoires, propriétaire d'un portefeuille de marques prestigieuses dans les secteurs du luxe, du sport et du lifestyle.

Finalité du métier

Le vendeur accueille la clientèle, lui vend un produit de luxe, et la fidélise dans le cadre de la politique commerciale définie par Gucci et en respectant l’esprit de la maison.

Nous sommes actuellement à la recherche d’un(e) Network Project Delivery Lead EMEA pour intégrer l’équipe Global Networks Operations.Votre opportunitéEn tant que Network Project Delivery Lead EMEA, vous serez amené(e) à avoir une double casquette : piloter les projets réseaux pour la région EMEA et maintenir une qualité de service élevée pour nos clients internes – Maisons.  Vous travaillerez en étroite collaboration avec les équipes d’architectures et experts techniques afin de faire évoluer nos solutions et infrastructures réseaux télécom. Vous serez également amené(e) à collaborer avec les équipes opérationnelles locales afin de maintenir une qualité de service constante et irréprochable.Dans ce rôle stratégique, vous travaillerez étroitement avec les équipes Global Networks Operations afin de consolider les rapports et indicateurs de performances dans l’assurance que nos solutions et infrastructures répondent aux exigences élevées de nos Maisons et responsables internes.Comment vous allez contribuerPilotage de Projet et déploiement :Coordination de projet : pilotage de tout le portfolio projets réseaux pour la région EMEA et la transition vers les activités dites « Business As Usual (BAU) »Collaboration étroite avec les experts techniques : relation continue avec la communauté des architectes et spécialistes techniques afin de piloter l’évolution de nos solutions et anticiper les innovations.Gestion du changement : superviser les changements et processus relatifs à nos services réseaux, veiller à ce que les changements soient implémentés avec le minimum de risque opérationnel et métier.Service Delivery &amp; management de la performance :Focus clients internes : être le point de contact privilégié pour nos clients internes (Maisons), s’assurer que les solutions déployées répondent aux exigences opérationnelles et métiers.Assurance Qualité : collaborer avec les équipes locales afin de monitorer la qualité de service fournie, superviser les escalades et travailler avec les équipes Ops afin de résoudre les incidents dans un délai optimal.Monitoring de la performance : collaborer avec les équipes Global Network Operations afin de consolider les indicateurs de performance, analyser et fournir les KPIs dans une optique d’amélioration continue.Communication métier/management : assurer une communication claire et régulière auprès des responsables et clients internes concernant le service rendu, les tendances et axes d’améliorations.Responsabilités additionnelles : Coordination d’équipes et reporting : animer et participer aux réunions hebdomadaires, cascader les informations et sujets importants afin que toutes les équipes soient alignées sur les projets en cours et à venir.Politique de voyage : pouvoir voyager au sein de la région EMEA (au moins une fois par mois) afin de supporter les déploiements et évaluer la qualité de service rendue sur le terrain.Qui êtes-vousMinimum 8 années d’expériences dans le pilotage de projet complexes avec idéalement une expérience dans le monde dynamique du Retail/luxe ou similaire.Expérience significative dans la gestion de projets relatives aux SD-WAN (pilotage &#43; déploiement). Une expérience sur les solutions Fortinet et/ou Cisco Meraki serait un plus.Compétences linguistiques :Anglais professionnel indispensableFrançais professionnel indispensableItalien professionnel serait un plus.Compétences clés :Excellente capacité d’écoute, de synthèse et de vulgarisation des sujets techniques à destination d’une large audience.Forte capacité de communication et de relationnel avec le managements et clients internes. Capacité à piloter les sujets transverses entre les experts techniques, opérationnels, régionaux/locaux et clients internesAvoir une démarche proactive et un état d’esprit orienté service dans l’optique de fournir la meilleure qualité de service à la fois sur la gestion de projet et le pilotage des services réseauxPourquoi rejoindre Kering?A travers ses collaborateurs, Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.We are currently looking for a Network Project Delivery Lead to join our Global Networks Operations team.Your opportunity  As Network Project Delivery Lead – EMEA, reporting to the Global Network Governance and Program Manager, you will lead Project Managers and oversee network project execution across the region, ensuring high-quality service delivery to internal clients (Group Brands). Acting also as Deputy to the Global Governance and Program Manager, you will support global alignment, risk management, and compliance efforts. You will collaborate with architects and technical experts to evolve network solutions, and with local operational teams to maintain and improve service quality. In this strategic role, you will also work closely with the Global Operational Network team to consolidate and monitor performance indicators, ensuring our solutions consistently meet stakeholder expectations.How you will contributeProject Management &amp; DeploymentProject Coordination: Oversee BAU activities and manage network projects across the EMEA region, ensuring timely and effective deployments in internal environments.Team Lead: Leading EMEA Project Managers.Collaboration with Technical Experts: Work hand-in-hand with architects and technical specialists to drive solution evolution and adopt innovative approaches.Change Management: Supervise the change process for network services, ensuring that enhancements are implemented with minimal disruption.Service Delivery &amp; Performance ManagementInternal Client Focus: Serve as the primary point of contact for internal customers (Group Brands), ensuring that the deployed network solutions meet their operational needs.Quality Assurance: Collaborate with local operational teams to monitor service quality, manage escalations, and resolve issues promptly.Performance Monitoring &amp; Improvement: Partner with the Global Operational Network team to consolidate performance indicators, analyze service metrics, and implement continuous improvements.Stakeholder Communication: Maintain clear and regular communication with internal stakeholders regarding service delivery updates, performance trends, and improvement initiatives.Global Governance &amp; SupportGlobal Alignment: Support the Global Governance and Program Manager in aligning EMEA network initiatives with global strategies and objectives.Risk Management &amp; Compliance: Assist in identifying and mitigating network-related risks, ensuring compliance with relevant regulations and internal policies.Program Support: Provide support to the Global Governance and Program Manager on various global network initiatives and projects.Additional ResponsibilitiesMeetings &amp; Reporting: Participate in weekly meetings and provide daily updates to ensure all teams remain aligned on project and service delivery statuses.Travel: Regularly travel within the EMEA region (approximately one trip per month) to support deployments and service quality assessments.Who you areMinimum of 8 years’ experience in network project management, ideally in a retail or similarly fast-paced environment.Proven track record in SD-WAN project delivery (preferably Fortinet) and familiarity with Cisco Meraki solutions.Fluency in English is essential.Proficiency in either French or Italian is required.Key CompetenciesStrong listening and synthesis skills, with the ability to translate technical details into actionable insights.Excellent communication and stakeholder management, ensuring effective collaboration across technical teams, local operations, and internal clients.Proactive and service-oriented mindset, with a passion for excellence in both project execution and service delivery.Why work with us?<div>Kering is committed to diversity and inclusion and to providing equal opportunities in employment. We believe diversity in all its forms – disability, age, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, religion – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.  </div>

Groupe de Luxe mondial, Kering regroupe et fait grandir un ensemble de Maisons emblématiques dans la Mode, la Maroquinerie et la Joaillerie : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear et Kering Beauté. En plaçant la création au coeur de sa stratégie, Kering permet à ses Maisons de repousser leurs limites en termes d’expression créative, tout en façonnant un Luxe durable et responsable. C’est le sens de notre signature : Empowering Imagination. En 2024, Kering comptait 47 000 collaborateurs et a réalisé un chiffre d’affaires de 17,2 milliards d’euros. 

Rejoignez-nous pour façonner à nos côtés le Luxe de demain.

<div>Deine Mission:   Unsere Kundenberater sind dafür verantwortlich, unseren Kunden einen außergewöhnlichen Service zu bieten, indem wir die individuellen Bedürfnisse und Erwartungen unserer Kunden erfüllen und als &#34;Gucci-Botschafter&#34; die Philosophie und Werte der Marke vertren. Die Leidenschaft für die Marke wird durch die Schaffung eines markengerechten, luxuriösen Kundenerlebnisses zum Ausdruck gebracht.  </div><div><div><div><div> Dein Tätigkeitsfeld:<ul><li>Du übernimmst die niveauvolle, engagierte Beratung und optimale Betreuung unserer Kunden und hast Freude daran, ihnen einen außergewöhnlichen Kundenservice zu bieten</li><li>Du gibst Tipps und Ratschläge zu allgemeinen Trends in der Modewelt und zu Entwicklungen auf dem Luxusmarkt</li><li>Die Gewinnung von Stammkunden sowie serviceorientierte Pflege deiner Kundenbeziehungen zählt ebenfalls zu deinen Aufgaben </li><li>Erfassen von aussagekräftigen Kundendaten mit Hilfe der Unternehmenstools (CRM), um mit dem Kunden in Kontakt zu treten, Beziehungen aufzubauen und zukünftige Kundenentwicklungsmöglichkeiten zu personalisieren</li><li>Auch die Sicherstellung der optimalen Präsentation der Verkaufsfläche gehört zu deinem Verantwortungsbereich</li></ul><div>Das bringst du mit:<ul><li>Du verfügst idealerweise über Berufserfahrung im hochwertigen Einzelhandel; Erfahrung in Fashion / Luxus ist von Vorteil </li><li>Du hast große Freude am Umgang mit Kunden und Mitarbeitern</li><li>Du verfügst über eine hervorragende Kunden- und Serviceorientierung</li><li>Ausgeprägte Umsatzorientierung gepaart mit der Fähigkeit Verkaufsgespräche erfolgreich abzuschließen zeichnen Dich aus</li><li>Du hast Spaß an der Arbeit in einem internationalen und familiären Team</li><li>Exzellentes Verständnis für das Luxussegment an sich, sowie den daraus einhergehenden Produkten </li><li>Fließende Deutschkenntnisse sowie gute Englischkenntnisse, weitere Sprachen sind von Vorteil </li><li>Affinität für ein digitales Umfeld</li></ul></div></div></div></div></div>

Job Description Summary
Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.

Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.

Discover more about Gucci at www.gucci.com.

The McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the client advisor will take full ownership of the exclusive relationships of the McQueen clientele.<div>How will you contribute?<ul><li>You will be able to demonstrate the desired McQueen behaviours.</li><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage.</li><li>Exchanging with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products.</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed.</li><li>Contribute to the visual display of the products in accordance with McQueen visual standards.</li><li>Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures.</li><li>Follow Company grooming, accordingly with McQueen standards and policies.</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store.</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store.</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools.</li><li>Strengthen Client loyalty by participating in the Department or Store’s clientelling initiatives.</li><li>Constantly strive to stay updated on knowledge on product knowledge, sales techniques, Client Services, and Company policies and procedures.</li><li>Operate with the highest level of care and respect for the product.</li><li>Act in compliance to Company procedures on operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed.</li></ul>Required Skills:<ul><li>Proven experience in a similar role within fashion retail companies.</li><li>Fluent in Italian and English.</li><li>Proven ability to drive and exceed individual and store KPIs.</li><li>Excellent commercial awareness.</li><li>Team-player mentality.</li><li>Strong verbal and written communication skills.</li><li>Strong selling skills and ability to overcome objections.</li><li>Customer centric approach and an entrepreneurial spirit.</li><li>Ability to work in a fast moving and dynamic environment.</li><li>Luxury product knowledge.</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div>

McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.

McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

At McQueen, we live and breathe a culture defined by our key Behaviours:

•	Empower – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
•	Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
•	Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
•	Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

The McQueen Client Advisor (Full-Time) will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the client advisor will take full ownership of the exclusive relationships of the McQueen clientele.<div>How will you contribute?<ul><li>You will be able to demonstrate the desired McQueen behaviours.</li><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage.</li><li>Exchanging with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products.</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed.</li><li>Contribute to the visual display of the products in accordance with McQueen visual standards.</li><li>Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures.</li><li>Follow Company grooming, accordingly with McQueen standards and policies.</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store.</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store.</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools.</li><li>Strengthen Client loyalty by participating in the Department or Store’s clientelling initiatives.</li><li>Constantly strive to stay updated on knowledge on product knowledge, sales techniques, Client Services, and Company policies and procedures.</li><li>Operate with the highest level of care and respect for the product.</li><li>Act in compliance to Company procedures on operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed.</li></ul>Required Skills:<ul><li>Proven experience in a similar role within fashion retail companies.</li><li>Fluent in Italian and English.</li><li>Proven ability to drive and exceed individual and store KPIs.</li><li>Excellent commercial awareness.</li><li>Team-player mentality.</li><li>Strong verbal and written communication skills.</li><li>Strong selling skills and ability to overcome objections.</li><li>Customer centric approach and an entrepreneurial spirit.</li><li>Ability to work in a fast moving and dynamic environment.</li><li>Luxury product knowledge.</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. </div>

The McQueen Client Advisor (Part-Time) will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the client advisor will take full ownership of the exclusive relationships of the McQueen clientele.<div>How will you contribute?<ul><li>You will be able to demonstrate the desired McQueen behaviours.</li><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage.</li><li>Exchanging with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products.</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed.</li><li>Contribute to the visual display of the products in accordance with McQueen visual standards.</li><li>Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures.</li><li>Follow Company grooming, accordingly with McQueen standards and policies.</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store.</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store.</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools.</li><li>Strengthen Client loyalty by participating in the Department or Store’s clientelling initiatives.</li><li>Constantly strive to stay updated on knowledge on product knowledge, sales techniques, Client Services, and Company policies and procedures.</li><li>Operate with the highest level of care and respect for the product.</li><li>Act in compliance to Company procedures on operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed.</li></ul>Required Skills:<ul><li>Proven experience in a similar role within fashion retail companies.</li><li>Fluent in Italian and English.</li><li>Proven ability to drive and exceed individual and store KPIs.</li><li>Excellent commercial awareness.</li><li>Team-player mentality.</li><li>Strong verbal and written communication skills.</li><li>Strong selling skills and ability to overcome objections.</li><li>Customer centric approach and an entrepreneurial spirit.</li><li>Ability to work in a fast moving and dynamic environment.</li><li>Luxury product knowledge.</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div>

The McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the client advisor will take full ownership of the exclusive relationships of the McQueen clientele.<div>How will you contribute?<ul><li>You will be able to demonstrate the desired McQueen behaviours.</li><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage.</li><li>Exchanging with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products.</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed.</li><li>Contribute to the visual display of the products in accordance with McQueen visual standards.</li><li>Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures.</li><li>Follow Company grooming, accordingly with McQueen standards and policies.</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store.</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store.</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools.</li><li>Strengthen Client loyalty by participating in the Department or Store’s clientelling initiatives.</li><li>Constantly strive to stay updated on knowledge on product knowledge, sales techniques, Client Services, and Company policies and procedures.</li><li>Operate with the highest level of care and respect for the product.</li><li>Act in compliance to Company procedures on operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed.</li></ul>Required Skills:<ul><li>Proven experience in a similar role within fashion retail companies.</li><li>Fluent in Italian and English.</li><li>Proven ability to drive and exceed individual and store KPIs.</li><li>Excellent commercial awareness.</li><li>Team-player mentality.</li><li>Strong verbal and written communication skills.</li><li>Strong selling skills and ability to overcome objections.</li><li>Customer centric approach and an entrepreneurial spirit.</li><li>Ability to work in a fast moving and dynamic environment.</li><li>Luxury product knowledge.</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. </div>

ビジョン、熱意、価値観、ブランド。ケリングの世界をご紹介します。

ケリングでは、様々な可能性を広げることができ、仕事における目標達成のために理想とするキャリアパスを形成することができます。ケリングでのキャリアをより詳しく知っていただくために、ケリングの社員それぞれの経験をご紹介します。

Brice, Pomellato

Selina, Kering Corporate

優秀なリクルーターは社内より

Giulio, Bottega Veneta

インスピレーションを与え、能力を引き出し、リスクを恐れることなく、誠実であること。
ケリングを支える人々が、モダン・ラグジュアリーの新たな基準を構築します。あなたも、チームの一員になりませんか。

採用

ケリングは、ラグジュアリーへの深い情熱、変革を実現しようとするチャレンジ精神、そしてケリングの未来を創りたいという熱意に溢れた方を求めています。世界で最も影響力のあるラグジュアリー・グループで活躍してみませんか。

Le Stock Controller/Gestionnaire de stock contribue à l&#39;augmentation du chiffre d&#39;affaires du magasin en suivant des processus transparents de contrôle des stocks dans le respect de la législation, de la sécurité et des exigences internes. Sous la responsabilité du Directeur de boutique, Operation Manager ou Stock Manager selon le volume de vente de la boutique, le Stock Controller/Gestionnaire de stock joue un rôle fondamental dans la performance du back office du magasin. Missions : 1 / Gestion des flux • Soutenir les procédures administratives et opérationnelles liées au flux de marchandises (préparation, expédition et réception des commandes ; traitement, délais/facturation) ; • Préparer, emballer et expédier les marchandises aux points de vente et à l&#39;entrepôt ; • Traiter les différents types de transferts et DTO; • Assurer le bon déroulement des changements de prix ; • Assurer une excellente expérience client tout au long des processus. 2/ Inventory Management (gestion des inventaires tournants) • Suivi et contrôle des inventaires mensuels et plans d&#39;action spécifiques selon problématiques rencontrées ;• Préparation et exécution de l&#39;inventaire annuel ;• Mise en œuvre des plans d&#39;action spécifiques pour éviter les écarts ;• Gestion des négatifs (analyse, recherche, réalisation des ajustements). 3/ Gestion des stocks • Identifier un niveau de stock cohérent pour atteindre les objectifs de vente et alerter en cas manquant ou surstock ; • Gérer les situations d&#39;urgence : livraisons tardives, ruptures d&#39;approvisionnement, erreurs de commande ; • Assurer une bonne organisation de l&#39;arrière-boutique conformément aux lignes directrices ; • Gestion des consignments (ouverture, suivi, clôture, facturation) et produits endommagés. 4/ Omnichannel• Gérer les expéditions spécifiquement liées aux ventes à distance. 5/ Divers • Agir en tant que point de contact principal en ce qui concerne les défectueux(Ouverture et suivi tickets) ; • Appliquer les politiques et procédures opérationnelles de l&#39;entreprise. • Participer au maintien d&#39;un environnement de travail constructif. Profil : • Connaissance approfondie de l&#39;environnement du commerce de détail et expérience fondamentale de la gestion des stocks (3-5 ans) • Souci du détail et sens aigu de l&#39;organisation • Esprit d&#39;équipe et capacités de communication • Capacité d&#39;adaptation et flexibilité face à des circonstances changeantes • Capacité à hiérarchiser l&#39;exécution de toutes les tâches en fonction des besoins de l&#39;entreprise • Forte capacité à trouver des solutions plutôt que des problèmes et à travailler dans un environnement en constante évolution. La fiche de poste reste non exhaustive dans la mesure où les missions restent dans le champ de prérogatives de gestion des Stock ; elles peuvent faire l’objet d’adaptions en fonction de l’évolution de l’activité de la zone.Nous nous engageons à créer une main-d’œuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d&#39;exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

A PROPOS DE SAINT LAURENT

Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne ‘Rive Gauche’, synonyme de jeunesse et de liberté. Ce changement a représenté un premier pas crucial dans la modernisation de la mode et a révolutionné le paysage socio-culturel. 

En 1999, la division luxe du Groupe Kering a acquis la maison Yves Saint Laurent et, sous la direction créative d’Anthony Vaccarello depuis avril 2016, continue à la positionner au sommet de l’univers du luxe. 

Aujourd’hui, les collections Saint Laurent incluent le prêt-à-porter féminin et masculin, les chaussures, les sacs, la petite maroquinerie, les bijoux, les foulards, les cravates et les lunettes.

<div><div>We are currently seeking an EMEA Architecture Intern as part of our dynamic team in Milan.</div><div>How you will contribute?</div><ul><li>Support the manager in managing and organizing documentation for various projects.</li><li>Ensure documentation is correctly entered into the internal database.</li><li>Prepare materials for project kick-off presentations to the WW Store Planning team.</li><li>Coordinate with different stakeholders to gather necessary documentation.</li><li>Support layout modifications for projects using AutoCAD.</li><li>Track project work-in-progress to ensure timely updates.</li><li>Provide administrative support for project management (raising purchase orders and tracking supplier invoices).</li><li>Manage internal communications and prepare weekly and bi-weekly reporting documentation.</li></ul><div>Who you are?</div><ul><li>Currently pursuing a degree in Architecture or Engineering and available for a 6 months curricular internship.</li><li>Degree in Architecture or Engineering.</li><li>Fluent in English.</li><li>Highly organized, detail-oriented, result-driven and deadline-focused.</li><li>Strong computer skills (proficiency in Excel and PowerPoint).</li><li>Excellent skills in AutoCAD and Photoshop.</li><li>Team-oriented, proactive and skilled in problem-solving.</li></ul><div>Why work with us?</div><div></div><div>This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.</div><div></div><div>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. </div></div>

Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail & On-Line Selling:
Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Kering Beauté a été fondé en 2023 avec l’ambition de créer de la valeur pour le Groupe et ses Maisons. L’objectif de cette division est de permettre aux Maisons Bottega Veneta, Balenciaga, Alexander McQueen, Pomellato et Qeelin d’atteindre leur plein potentiel dans la Beauté, qui constitue une extension naturelle de leur univers. S’appuyant sur l’identité unique des Maisons en pleine cohérence avec leur stratégie et leur positionnement, les équipes de Kering Beauté placent l’innovation et la créativité au coeur du développement de leur activité pour imaginer la Beauté de demain, durable et responsable.Mission : Sous la responsabilité de notre Service Olfaction, l’Evaluateur(rice) stagiaire sera en charge de participer activement à la vie du service. Responsabilités : 1/ Participation aux développements alcooliques : - Gestion partie industrielle (contrôle olfactif productions usines..) - Veille concurrentielle - Analyse olfactive de la concurrence - Préparation aux meetings internes avec les équipes marketing, debriefs parfumeurs… - Gestion de la banque olfactive de notes - Participation à différents sujets prospectifs 2/ Participation aux développements non alcooliques : - Gestion des développements olfactifs des extensions de lignes / bougies et autres (non alcoolique) - Suivi olfactif et développement des échantillonnages presse - Gestion olfactive des mises aux normes « non alcooliques »Compétences :• Expérience : Une première expérience en olfaction• Formation : Ecole de parfumerie• Langues : Anglais

Your opportunityYou will be responsible for managing and developing the business with opticians, regional department stores and independent customers. The main objective of the role is to actively drive sales and achieve budget targets by building a qualitative distribution network and a close relationship with our business partners.How you will contribute<ul><li>Evaluate new customers positioning and suitability for launch of new brands/collections.</li><li>Maintaining brand integrity by ensuring the product is distributed in doors which are adequate for image /positioning /location and presented in-store according to the brand merchandising standards.</li><li>Research and target new customers.</li><li>To guarantee an effective visit planning in order to achieve KPI in terms of frequency of visits per store, brand visibility in store and sell-out per store.</li><li>Brand presentations and sell-in of new collections.</li><li>In-store general training to retailer&#39;s sales staff regarding brands, products and marketing activities.</li><li>Ensuring that stock is at an adequate level in the POS of the assigned territory and support in stock management administration process.</li><li>Focusing on the implementation of trade marketing activities in cooperation with trade marketing team to maximize customers’ sell-out.</li><li>Collect sell-out reports from customers.</li><li>Collect and manage orders in cooperation with customer services department.</li><li>Checking that VM is in line with Kering distribution strategy, managing and ensuring the correct installation of Point of Sale marketing material; supporting the planning and implementation of window campaigns in key locations.</li><li>Management of the brand presence in store: actively managing and optimizing brand presence by negotiating and increasing brand visibility (dedicated space, window displays etc.)</li><li>Ensure the highest possible customer service and follow through of orders and deliveries.</li><li>Attitude in building strong external and internal relationships.</li><li>Assist the Finance department with invoice, debit and credit note queries.</li><li>Dealing with client&#39;s commercial returns requests, always in line with corporate policy and instructions.</li></ul>Who you are<ul><li>More than 2 years of experience in sales roles with a proven record in fashion/accessories/lifestyle/cosmetics or high-end consumer goods.</li><li>Experience in the Eyewear sector will be an advantage but not a must.</li><li>Open to travel 80% of time </li><li>Full clean driving license. </li><li>An excellent communicator with presentation skills.</li><li>A sales-driven mindset with the ability to expand business, identify and develop new opportunities. </li><li>A great confidence in dealing with customers and managing all aspects of the account. </li><li>An individual with negotiation and influencing skills. </li><li>Ability to work effectively under pressure to seasonal and customer deadlines.</li><li>Excellent organization skills and ability to manage and improve the sales process.</li></ul>Why work with us?                         This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us

Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands.
We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.
Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

We are currently enlarging our Nordics Sales Team, by seeking an Area Sales Manager (m/f) to oversee the daily sales management and presentation of our brands in the territory of Sweden to achieve quantitative and qualitative objectives in line with the Kering Eyewear Strategy.

About usKering is a global luxury group that manages the development of a portfolio of renowned houses in fashion, leather food and jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin and Ginori 1735, as well as Kering Eyewear and Kering Beauté.Kering places creativity at the heart of its strategy, enabling its Houses to push boundaries in terms of their creative expression while crafting tomorrow’s luxury in a sustainable and responsible way. This commitment is encapsulated in our signature: “Empowering Imagination”. In 2024, Kering had 47,000 employees and revenue of €17.2 billion. Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.  La tua opportunità Sarai inserito/a all’interno di un percorso formativo di Stage e, riportando all&#39; Hand Lining Coordinator, entrerai a far parte del Filettatura nella nostra sede di Sesto Fiorentino (FI).Attività: <ul><li>Sarai formata/o nell’utilizzo dei pennelli e dei piccoli torni in legno per le attività di filettatura;</li><li>Imparerai la “Mesticazione” (preparazione tecnica) del colore nelle modalità corrette;</li><li>Affiancherai nell’esecuzione di filettature con graduale livello di difficoltà su differenti pezzi;</li><li>Prenderai graduale autonomia nella tecnica della filettatura manuale su pezzi semplici;</li><li>Contribuirai al ritocco e alle guarniture di colore sui manici.</li></ul>Chi sei:<ul><li>Possiedi un percorso formativo in campo artistico;</li><li>Possiedi comprovate capacità manuali e di precisione;</li><li>Possiedi un’ottima attitudine all’osservazione e all’attenzione dei dettagli cromatici</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About usSince 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and accessories, both for formalwear and leisurewear, as well as fragrances.Founded in Rome and part of the Kering group, Brioni designs and crafts in the spirit of slow luxury, a value for the planet and people that unites the craftsmen and communities behind the House.We are currently seeking a Customer Service Staff who will report to the Customer Service Manager as part of our dynamic team.Your opportunityYou will form an integral part of the Customer Service Department within the Integrated Logistics Business Unit, providing exceptional service to stores and internal clients. You will achieve the highest level of customer satisfaction through relationship management in cooperation with divers departments within our Company. This invigorating role will allow you to provide the clients of our luxury brands with first class customer serviceHow you will contribute<ul><li>Using our internal mainframe systems to manage orders received during sales campaigns, prices and delivery of goods</li><li>Adhering to precision, quality and timing standards to ensure the best quality service</li><li>Providing top-quality customer service by answering to customer inquiries/issues as required</li><li>Communicating and collaborating with internal departments in order to meet customer expectations</li><li>Developing and executing planned activities</li><li>Facilitating the collection of information to monitor business trends and opportunities</li></ul>Who you are<ul><li>An high school graduate (university degree will be a plus)</li><li>A customer service representative with a previous experience at least in customer service or in similar roles (preferably within the fashion/luxury industry)</li><li>An expert user of Microsoft Office (especially Excel) and Stealth (or AS400)</li><li>A professional aware of Luxury Goods International/ Luxury Goods Logistics dynamics</li><li>An excellent communicator, able to work well with individuals from all levels of an organisation and suppliers</li><li>A proactive detail-oriented person who is able to prioritise and meet challenging deadlines</li><li>Fluent in Italian and English, both written and spoken (good knowledge of either French or German would be a plus)</li></ul>Why work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving House in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Your opportunityWe are currently looking for a Client Advisor to join our DoDo boutique located in Scalo Milano (Locate di Triulzi).How you will contributeThe ideal candidate will act as a brand ambassador and will spread the values and the philosophy of our brand, with the end result of maximizing sales.The candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout.Who you are <ul><li>Previous experience in the position, gained in a very customer service focused environment, and with a genuine passion for luxury</li><li>Strong communication and interpersonal skills; story-telling abilities</li><li>Strong dexterity and creativity, in order to guarantee an excellent customer experience</li><li>Positive attitude, enthusiastic and team oriented</li><li>Good knowledge of MS Office and Outlook is also required</li><li>Fluent in English. Other languages would be a plus</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Dodo and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

DoDo, the iconic Italian luxury charm and jewelry brand established in 1994, pioneered unisex, customizable fine jewelry in the luxury world. The brand uniquely combines playful aesthetics with deeply personal expression, allowing wearers to tell their own stories through high-end, meaningful pieces.

ABOUT US Qeelin fine jewellery - a playful fusion of Chinese symbolism and modernity.  Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage.Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.Qeelin is part of the global Luxury group Kering.  To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.HOW YOU WILL CONTRIBUTE <ul><li>Directly report to the North &amp; Southeast Asia Sales and Operations Manager</li><li>Support day-to-day operational requests from the sales team in both wholesale and retail channels in the North &amp; Southeast Asia region</li><li>Maintain and update the sales network database and sales documents</li><li>Assist with administrative tasks and ad-hoc projects as assigned</li></ul>WHO YOU ARE<ul><li>University students or fresh graduates are welcomed</li><li>Preferable available 3-5 days of work per week</li><li>A fast learner and a good team player with strong communication and interpersonal skills</li><li>Detail-oriented, self-motivated, and able to work independently</li><li>Proficient in both spoken and written English and Chinese (Mandarin &amp; Cantonese)</li><li>Proficient in Microsoft Office applications</li></ul>HOW WORK FOR US ?Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment.Data collected will be for recruitment purpose only.

人材

人材

ケリングについて

ケリングで働くということ

Brice, Pomellato

Selina, Kering Corporate

Giulio, Bottega Veneta

人材の育成

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