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    12/05/2025

    SAINT LAURENT E-Business Operations Coordinator Internship

    Saint Laurent - Student (Fixed Term) (Trainee)
    Paris - France

    A PROPOS DE SAINT LAURENT Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne ‘Rive Gauche’, synonyme de jeunesse et de liberté. Ce changement a représenté un premier pas crucial dans la modernisation de la mode et a révolutionné le paysage socio-culturel. En 1999, la division luxe du Groupe Kering a acquis la maison Yves Saint Laurent et, sous la direction créative d’Anthony Vaccarello depuis avril 2016, continue à la positionner au sommet de l’univers du luxe. Aujourd’hui, les collections Saint Laurent incluent le prêt-à-porter féminin et masculin, les chaussures, les sacs, la petite maroquinerie, les bijoux, les foulards, les cravates et les lunettes.

    Mission:

    Within the E-Business team and reporting to the E-Business Operations Coordinator, your role will be to monitor and coordinate e-commerce operations on a global scale to guarantee impeccable service to our clients.

     

    Main Activities:

    Operational:

    • Managing the Omnichannel order backlog (Ensuring adherence to processing times, monitoring and resolving any issues encountered)

    • Monitoring BtoB flows, ensuring compliance with shipping, delivery and receipt deadlines for CONCESSION partners, and also BtoC shipments for marketplaces clients

    • Follow up closely every RTV (Return to Vendor) activity with CONCESSION partners, coordinate and drive processes among inventory, after-sales, and partners, for example, documents issuing, packaging, pickup, and other tasks to ensure the successful completion of RTV activities.

    • Respond to partners’ inquiries regarding product information and pricing to ensure that goods delivered to customers can be promptly inbounded.

    • Assist in investigating issues such as shipment delays, IT bugs, stock discrepancies, and sales variances.

     

    Communication & Reporting:

    • Organize communications to internal and external teams (customer service, warehouses, supply chain) regarding all information related to your area of ​​responsibility.

    Project:

    • Participation in benchmarking for upcoming projects and support on ongoing projects across multiple phases (design, testing, hypercare).

    • Collaborating with cross-functional teams to propose automation and optimization solutions.

    Profile:

    • Graduate of a university, engineering school, or business school specializing in Supply Chain or E-business (Master's level or equivalent)

    • Ideally with initial experience in e-commerce or supply chain.

    • Strong interest in the luxury sector

    • Fluency in English is essential

    • Excellent interpersonal skills, both written and verbal

    • Proficient in Microsoft Office (Excel, Word, PowerPoint)

    • You are organized, independent, proactive, dynamic, and meticulous.

     

    6-month internship available starting March 2026.

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