BOTTEGA VENETA Store DIrector

Main Duties

• Drive to achieve Store Sales Targe, always ensure the implementation and execution of sales plans
  努力实现店铺销售目标，始终确保销售计划的实施和执行
• Create a dynamic, sales and service oriented work environment
  营造富有活力、注重销售和服务的工作环境
• Maximize the business potential of the store, by department (category) in line with company strategy
  根据公司战略，按部门（类别）最大限度地发挥店铺的商业潜力
• Able to identify external economic factors and business trends, change response plans to achieve goals
  能够识别外部经济因素和商业趋势，改变应对计划使得目标达成
• Coach store staff to drive achievement, on excellence in customer service in alignment with company standards
  指导店铺员工推动业绩，按照公司标准提供卓越的客户服务
• Build team working to ensure people collaborate, share information and work for the good of the team
  建立团队合作，确保员工协作、共享信息并以团队利益为宗旨
• Read corporate Analysis, do Mystery Visits and coach ASMs on how to do a Mystery Visit to know competitors
  通过企业分析报告，指导管理团队对竞品进行神秘访问以了解竞争对手
• Motivate/Retain/ Evaluate staff： Being able to identify training opportunities, evaluate the overall performance of the store, and select outstanding talents for improvement.                         
  员工激励/保留/评估: 能够识别培训机会，评估店铺整体业绩，从而挑选优秀人才进行提升
• Establish effective goals and action plans for the career development and improvement of team members, and continuously provide guidance and feedback during execution                              
  为团队成员的职业发展提升建立切实有效的目标和行动计划，在执行中持续的提供指导和反馈意见
• Formulate development plans for employees at all levels by evaluating their strengths and opportunities
  通过评估员工的优势和机会，针对各个级别的员工制定发展计划
• Efficient Use of the Client Book, maximize the existing customers and enlarge the new client base
  有效利用客户手册，最大限度地扩大现有客户并拓展新客户群
• Efficient use of the CRM, ensures development of the customer portfolio and specifically of VIP Clients
  有效利用客户关系管理，确保客户组合的发展，特别是VIP客户群体
• Takes actions to improve customer services and handles customer complaints if required
  采取行动改善客户服务，并在需要时处理客户投诉
• Uphold respect of BOTTEGA VENETA standards and procedure, ensures that all policies & procedures are properly implemented at Store Level
  坚持遵守BOTTEGA VENETA标准和程序，确保所有政策和程序在门店层面得到正确实施
• Stock Management: Protecting the Company belongings, ensures management and control of activity connected with inventories
  库存管理：保护公司财产，确保对与库存相关的活动进行管理和控制

Job Holder Requirements

• More than 8 years of store management experience, more than 5 luxury retail store management experience
  8年以上店铺管理相关经验，并包含5年以上奢侈品零售店铺管理工作经验
• Bachelor education background
  大学本科教育背景
• Strong sales data analysis sense
  较强的销售数据分析能力
• Demonstrate excellent in planning, organizing and implementation
  具有出色的规划、组织和具体实施方面的能力
• Good People Management skill, excellent in communication, motivation and team management
  具有良好的人员管理能力，擅长沟通、激励与团队管理
• Strong organization and time management skills, pay attention to detail
  具有较强的组织与时间管理能力，注重细节
• Good spoken and written in English and office software skill
  具备很好的英语听说读写能力以及办公软件技能