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工作职责 熟悉QEELIN服务标准并严格遵守&#xff0c;确保给予顾客周到的服务和美好的购物体验。 完成公司分配的销售指标并与团队成员积极配合&#xff0c;和谐共进。 了解市场动态、竞争品牌等相关信息&#xff0c;给予客户专业的分析&#xff0c;不断提高客户对品牌的认知度和满意度。 精通店内各项流程/工具的使用方法&#xff0c;熟知运营合规纪律&#xff0c;严格遵守集团/QEELIN商业政策与流程。 确保货品安全&#xff0c;避免货品失窃及其他损失情况。 严格遵照品牌要求&#xff0c;确保个人形象和行为符合品牌要求 完成由上级主管安排的其他工作任务。

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Speciality Description - Client Advisor:
Advises our customers during the buying journey. Presents the collection using brand standards. Follows company values as the visible face of the brand. Contributes to reaching sales targets and enhances customer satisfaction. There are specific Jewelry Client Advisor Job Profiles for roles selling jewelry and watches.

How you will contributePlanning with all numbers<ul><li>Plan department sales across different markets to reach monthly and sales target</li><li>Develop, track and supervise sales target, KPI, incentive scheme and actual achievement</li><li>Supervise department inventory and replenishment to optimize company resources</li><li>Assist GM on corporate business planning</li><li>Assist GM on adhoc strategic projects   </li></ul>Operation<ul><li>Tracking BD &amp; franchisee status for all stores, relocation, renovation, store opening schedule, and follow up administration work accordingly</li><li>Store equipment supporting: store routine maintenance and purchase</li><li>Legal follow-up work</li><li>Unified management of all shop assistants&#39; image/clothing/cosmetics</li><li>VM: communicate with store in charge timely to review display and know the market</li><li>Vendor management: check the quotations and transactions of relevant suppliers</li><li>Store supplies supporting</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Operations:
Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations.

Sub-Job Family Description - Retail Operations:
Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects (changes in opening and closing times, renovations or relocation, etc.) Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

Your opportunity You will oversee and be responsible for implementing a clienteling mindset among your team in order to guarantee the quantitative and qualitative goals.  You will behave as a brand ambassador and a proactive sales professional, operate according to the goals and processes fixed by the Store and Associate Store Director.How you will contribute <ul><li>Implement action plans defined with the Store director and ensure follow-up</li><li>Communicate high quality relevant feedback and act as a bridge between Store Director and Store team</li><li>Create and maintain a positive and motivating work environment</li><li>Identify and develop the strengths of each store team member, supporting professional growth through training and coaching approach</li><li>Ensure Balenciaga Signature and Client experience are executed and consistent over time</li><li>Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization</li></ul>Who you are <ul><li>Proven successful experience on selling and managing sales teams</li><li>Inclusive leadership style and excellent organizational skills</li><li>Adaptability, persuasiveness, risk-taking &amp; dynamic</li><li>High sensitivity to clients’ experiences and loyalty</li><li>Good command of both spoken and written English and Chinese</li><li>Good PC skills such as MS Office and other digital tools</li></ul>Why work with us? This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.   Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity Commitment Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

About us 

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. 

In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.  From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

We are currently seeking a Department Manager who will report to the Store Manager.

About usFounded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objects d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.  From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.Your opportunity As a Sales and Client advisor, you will significantly contribute to the store KPI&#39;s, team culture and exceptional customer service by providing Balenciaga&#39; signature to all internal and external clients, support the management team and represent Balenciaga&#39; brand and image.  How you will contribute <ul><li>Working toward and achieving daily and monthly KPI&#39;s</li><li>Act as a “host” for your customer. Consistently strengthening and building strong client relationships</li><li>Develop and maintain a broad product knowledge and provide exceptional client servicing</li><li>Display BALENCIAGA&#39; core values; Optimism, Pragmatism, Desirability, Responsibility, Fearlessness, Sustainability, Inclusivity </li><li>Replenish stock, maintain high standards of merchandise and ensure quality control when handling products</li><li>Maintain store cleanliness and tidiness, grooming and appearance of all areas, respecting the visual merchandising standard</li><li>Follow process&#39;, procedures and compliance measures</li></ul>Who you are <ul><li>Prior experience in a multinational brand environment, with related experience is highly desirable </li><li>Sound knowledge in fashion trends and brand awareness </li><li>A desire to learn continuously, collaborate and be a part of the team</li><li>Ability to excel in a fast paced environment  </li><li>Excellent client relationship building and communication skills </li><li>Sound knowledge and skill with; Microsoft Suite, POS systems, various CRM programs</li></ul> Why work with us? This is an exciting opportunity to contribute to the Balenciaga philosophy and become a part of a team that offers possibilities to learn and grow.Balenciaga is committed to thriving and catering to your professional development within the House, and Kering group.We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity Commitment Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

About usFounded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objects d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.  From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.  Your opportunity You can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.  How you will contribute <ul><li>Ensure to achieve daily and monthly sales targets &amp; KPIs by using appropriate sales techniques to ensure they are met</li><li>Act as a “host” for customer, interact and consistently strengthen and build strong customer relationships</li><li>Develop and maintain good product knowledge and provide excellent and professional customer service</li><li>Replenish stock, maintain high standards of merchandise. Product presentation and control products from a quality point of view</li><li>Maintain store cleanness and tidiness, grooming and appearance of all areas respecting the visual merchandising standard</li><li>Support all the store processes compliance and follow-up  </li></ul>Who you are <ul><li>Prior experience in multinational brand environment. With related experience is a plus.</li><li>Product and Fashion sensitivity with good knowledge of fashion trend</li><li>Strong sense of responsibility and team spirit</li><li>Ability to work under pressure in a fast-paced environment</li><li>Good command of spoken and written English</li><li>Good PC skills such as MS Office and other digital tools  </li></ul>Why work with us? This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.   Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity Commitment Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

We are currently seeking Product Marketing Intern who will report to Product Marketing Team in Kering Eyewear China.How you will contribute•Product Story Craft: assist product marketing team in new product story craft.•Data Management: collect sell-in and sell-out data to facilitate product marketing team in monitoring top models’ sales performance and discovering potential top sellers. •PR Support: Liaise with cross-functional team/external partner on PR sample/Previous PR sample, manage PR seeding (KOL/KOC) list.•Content Support: Support PR (private domain)/official Weibo copywriting, To B To C leaflet/brochure upgrade.•Trend Watch and Competitor Study: assist team in capturing Fashion/Eyewear market trend , monitor competitor new launch, etc. •Training Support: Support training team on training document organization/supplier connecting/online platform management.Who you are•Bachelor’s degree, good command of English and good computer skill•Have experience in cosmetics or consumer goods, fashion industry. Eyewear background is a plus.Working arrangement •Number of working days/ weeks: at least 5 days a week•Period: over 3 monthsWhy work with us? This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands.

We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.

Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

About us A French family dynasty founded by Frederic Boucheron in 1858, the House has ceaselessly seduced the most discerning, drawing them in with the world’s most beautiful and precious creations.To cope with our exciting business expansion, we have currently looking for passionate and self-motivated individual to join our fast-growing sales team as  Sales Associate.

About us
A French family dynasty founded by Frederic Boucheron in 1858, the House has ceaselessly seduced the most discerning, drawing them in with the world’s most beautiful and precious creations.

To cope with our exciting business expansion, we have currently looking for passionate and self-motivated individual to join our fast-growing sales team as  Sales Associate.

&#xff11;&#xff0e;職責: メゾンのアンバサダーとして、会社のゴールとミッションを理解し、個人の売上目標を達成する。 すべてのタッチポイントでエクセプショナルでユニークなブランド体験を提案することにより顧客満足度の高い接客を目指す。 ブティックの日常業務において十分に習得し、積極的な改善提案を行う。&#xff12;&#xff0e;業務内容接客販売業務をはじめ、オペレーション業務、顧客管理やCS受付業務を担う。 また、以下の各項目において求められるパフォーマンスを発揮すること。①セールスKPI 年間売上1億円以上②Sales Techniques 毎月の売上目標を一貫して達成する 確かな商品知識と優れた接客要素により、すべてのお客様が卓越した優れた顧客サービスを受けられるようにする 販売の手順を完全にマスターする (歓迎、発見と理解、納得、成約、発展) お客様ニーズと購買動機に応じたアプローチを行う 交渉やクレームにスムーズに対応することができる 業界の動向と競合他社の最新情報を入手し共有する③Clientelling 顧客やプロスペクトとつながりをもっている PCRMツールを使いこなすことができる&#xff08;DCCやMyCat等&#xff09;④Miscellaneous skills メゾンやグループの全ての規則や運用ポリシーを理解し遵守する 員数確認やディスプレイ作業、バックストックの整理などデイリーのメンテナンスをはじめ、不定期に行われる棚卸や監査対応、価格変更業務等にも積極的に参加する CS受付業務 オペレーションにおける改善提案を率先して行う3&#xff0e;資質 知的好奇心と学習することへの情熱 クライアントニーズの理解 プライオリティの判断能力 環境の変化への対応力&#xff08;レジリエンス&#xff09; マルチタスク能力4&#xff0e;その他 GIA G.G.やジュエリーコーディネーター等の宝飾関連資格があると尚良し

1858年にフレデリック・ブシュロンによって創設されたメゾン・ブシュロンは、4世代にわたる直系の子孫たちによって発展してきました。現代の偉大なジュエラーの中で最初にヴァンドーム広場にブティックを開いたブシュロンは、今日でもジュエリー、ハイジュエリー、ウォッチメイキングの絶対的な卓越性を体現しています。自由で大胆なブシュロンのスタイルは、次世代のクラシックを生み出し続けています。

1858年にフレデリック・ブシュロンによって創設されたメゾン・ブシュロンは、4世代にわたる直系の子孫たちによって発展してきました。現代の偉大なジュエラーの中で最初にヴァンドーム広場にブティックを開いたブシュロンは、今日でもジュエリー、ハイジュエリー、ウォッチメイキングの絶対的な卓越性を体現しています。自由で大胆なブシュロンのスタイルは、次世代のクラシックを生み出し続けています。◇セールスアソシエイト&#xff11;&#xff0e;職責: メゾンのアンバサダーとして、会社のゴールとミッションを理解し、個人の売上目標を達成する。 すべてのタッチポイントでエクセプショナルでユニークなブランド体験を提案することにより顧客満足度の高い接客を目指す。 ブティックの日常業務において十分に習得し、積極的な改善提案を行う。&#xff12;&#xff0e;業務内容 接客販売業務 オペレーション業務 顧客管理業務 CS受付業務 新入社員・後進の育成業務①セールスKPI 年間売上1億8,000万円以上②Sales Techniques 毎月の売上目標を一貫して達成する 確かな商品知識と優れた接客要素により、すべてのお客様が卓越した優れた顧客サービスを受けられるようにする 販売の手順を完全にマスターする (歓迎、発見と理解、納得、成約、発展) お客様ニーズと購買動機に応じたアプローチを行う 交渉やクレームにスムーズに対応することができる 業界の動向と競合他社の最新情報を入手し共有する③Clientelling パーソナライズされた関係性を顧客と築くことができる プロスペクト顧客にも結びつきを持たせることが出来る能力 既存ダイヤモンド関係構築1件④Miscellaneous skills メゾンやグループの全ての規則や運用ポリシーを理解し遵守する。 員数確認やディスプレイ作業、バックストックの整理などデイリーのメンテナンスをはじめ、不定期に行われる棚卸や監査対応、価格変更業務等にも積極的に参加する。 CS受付業務 オペレーションにおける改善提案を率先して行う3&#xff0e;資質 知的好奇心と学習することへの情熱 クライアントニーズの理解 プライオリティの判断能力 環境の変化への対応力&#xff08;レジリエンス&#xff09; マルチタスク能力4&#xff0e;その他 GIA G.G.やジュエリーコーディネーター等の宝飾関連資格があると尚良し

CÓMO CONTRIBUIRÁS• Asegurar el logro de los objetivos de ventas individuales y de la tienda, mejorando y desarrollando el negocio.• Proporcionar una experiencia excepcional de servicio al cliente y demostrar un fuerte conocimiento de los productos, así como de la historia y el mensaje de Balenciaga, de acuerdo con el viaje del cliente de Balenciaga.• Mantener un libro de clientes activo, preciso y organizado con datos significativos que hayas capturado, contactar regularmente a los clientes y proporcionar un seguimiento adecuado de todas las ventas o solicitudes de clientes.• Obtener información sobre las tendencias actuales y la historia de la moda e integrarla en la ceremonia de venta para discutirla con los clientes y proporcionar asesoramiento.• Participar en un ambiente de equipo; fomentar una comunicación abierta y constructiva con los miembros del equipo, siendo siempre colaborativo y proponiendo soluciones efectivas.• Contribuir a la ejecución de tareas operativas diarias según las directivas de la compañía.QUIÉN ERES• Más de 3 años de experiencia en un rol similar, preferiblemente dentro de otras compañías de venta al detalle o de moda.• Capacidad para manejar múltiples tareas en un ambiente dinámico y de ritmo rápido a través de excelentes habilidades de comunicación (tanto verbales como escritas).• Capacidad comprobada para impulsar resultados en un rol de venta, superando los objetivos individuales y de la tienda.• Conciencia comercial y fuerte perspicacia empresarial a través de una pasión genuina por la industria de la moda.• Visión estratégica para desarrollar el negocio y alto nivel de rendimiento personal.¿POR QUÉ TRABAJAR CON NOSOTROS?Esta es una emocionante oportunidad para unirse al equipo de Balenciaga en Cancun como Sales Associate, quien impulsará el negocio y contribuirá a la filosofía de la marca. Te invitamos a formar parte de un equipo que ofrece posibilidades de aprender y crecer. Balenciaga se compromete a fomentar tu desarrollo profesional dentro de la Casa o en el grupo Kering. Empoderamos a los líderes para crear, construir y sostener equipos de alto rendimiento que sobresalen en la ejecución. Guíamos a cada empleado para alcanzar su máximo potencial en un ambiente de trabajo estimulante y satisfactorio.COMPROMISO CON LA DIVERSIDADBalenciaga está comprometido con fomentar una fuerza laboral diversa. Creemos que la diversidad en todas sus formas; raza, color, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional o étnico, discapacidad, estatus de veterano protegido, u otras características protegidas por la ley aplicable, enriquece el lugar de trabajo y nuestra experiencia con el cliente. Como Empleador de Igualdad de Oportunidades, damos la bienvenida a todas las solicitudes y seleccionamos nuestros talentos basados en competencias y en alineación con nuestros comportamientos de marca. Preparar a las personas para el éxito es nuestro objetivo, y es parte de nuestro proceso de entrevista discutir contigo cómo sobresalir en nuestra compañía.

Actualmente estamos buscando un Sales Associate que reportará al Store Director.

TU OPORTUNIDAD

El Sales Associate de Balenciaga es responsable de proporcionar a nuestros clientes un servicio de primera calidad, satisfaciendo sus necesidades y expectativas individuales. Esta persona actuará como un experto de la marca, promoviendo tanto la filosofía como los valores de Balenciaga.

职位概述您将积极参与门店销售工作&#xff0c;帮助实现关键指标。为所有外部和内部客户提供独特而又令人经久难忘的优质体验。此外&#xff0c;还需为管理团队和同事提供支持&#xff0c;同时始终如一地坚持我们的品牌价值观、形象和标准。ROLEYou will contribute actively to the store sales and key indicators achievement. Providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. Also supporting the management team and colleagues, while consistently upholding our Maison values, image, and standards.岗位职责<ul><li>为所有来访者和客户提供卓越的客户和售后服务</li><li>积极建立并维护客户关系&#xff0c;以客户为中心&#xff0c;明确客户需求并预测其未来需求</li><li>建立完善的客户资料档&#xff0c;确保能够主动开展业务并促进业务的持续发展</li><li>通过掌握商业思维和创业式方法&#xff0c;推动业绩并超越个人销售目标和 KPI 目标</li><li>知道如何为客户打造个性、百搭、经典的造型&#xff0c;并展现出自己对时尚文化的热情</li><li>对客户表现出坦诚的态度&#xff0c;与客户建立独特的联系</li><li>以专业、真诚的方式与客户和同事沟通</li><li>有效地利用所有可用的工具来优化业务机会</li><li>积极支持前台和后勤团队&#xff0c;帮助他们达成目标&#xff0c;富有整体团队精神</li><li>遵守并执行公司的所有政策和运营流程</li></ul>MISSION<ul><li>Provide an outstanding client and after-sale service to all visitors and clients</li><li>Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests</li><li>Cultivate a robust client portfolio to secure a proactive and growing business</li><li>Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach</li><li>Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrate your passion for the fashion culture</li><li>Show a transparent and genuine attitude with the client and create a unique connection with them</li><li>Communicate in a professional and authentic way, with clients and colleagues</li><li>Effectively use all the available tools to optimize business opportunities</li><li>Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit</li><li>Adhere to all company policies and operational procedures and follow them</li></ul>任职要求<ul><li>在相关领域&#xff08;例如时装配饰零售、客户服务或豪华酒店&#xff09;具有出色的专业经验&#xff0c;能够以客户的期望为中心提供高质量服务</li><li>有个人品味并对时尚文化充满热情&#xff0c;喜欢打造个性化的造型</li><li>具有商业思维方面的天赋和创业精神</li><li>具有开放的心态&#xff0c;希望加入重视大胆创新和真诚的公司</li><li>具有强大的团队精神&#xff0c;致力于实现团队的共同目标</li><li>能够轻松使用各种工具和应用程序&#xff0c;可快速掌握新技术</li><li>喜欢在节奏明快的环境中工作&#xff0c;善于辨别工作的轻重缓急并同时处理多项工作</li><li>积极主动&#xff0c;充满热情&#xff0c;具有解决问题的态度</li><li>掌握基本英语和熟练当地语言&#xff0c;具有出色的听说读写能力</li><li>乐于接受变化&#xff0c;将其视为成长和发展的机会</li></ul>PROFILE<ul><li>A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion &amp; accessory retail, customer service or luxury hospitality</li><li>Have personal taste and passion for the fashion culture, like to create personalized looks</li><li>Have a natural business mindset and an entrepreneurial spirit</li><li>Open-minded and looking for a company valuing audacity and authenticity</li><li>Strong team spirit to achieve common goals</li><li>At ease with using tools and applications, learns fast with new technologies</li><li>Motivation to work in a fast-paced environment, able to multitask &amp; prioritize</li><li>Proactive, enthusiastic, &amp; with a problem-solving attitude</li><li>Excellent written, oral &amp; listening skills, in English and local language</li><li>Embrace change and see it as an opportunity to grow and develop</li></ul>Saint Laurent 致力于打造多元化的工作团队。 我们相信所有形式的多元化 - 性别&#xff0c;年龄&#xff0c;国籍&#xff0c;文化&#xff0c;宗教信仰和性取向等 - 能够丰富我们的团队。 多元化为员工们提供了展现个人和集体才能的机会&#xff0c;它有助于培养我们适应这个不断变化的世界的能力。 作为一个崇尚平等机会的雇主&#xff0c;我们欢迎并且会考虑所有不同背景合适应聘者的申请。Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

关于SAINT LAURENT

YVES SAINT LAURENT于1961年成立，是首个女装订造服品牌于1966年以 ’RIVE GAUCHE’ 系列演绎奢华READY-TO-WEAR的现代概念，标志着年青活力及自由生活态度，全面改革社会文化面貌，也是时装现代化的里程碑。
1999年，KERING集团奢侈品牌收购YVES SAINT LAURENT，并于2016年4月委任ANTHONY VACCARELLO为品牌创作总监，进一步带领品牌在奢华商品界顶峰大展创意。
SAINT LAURENT现有系列包括男女装成衣、鞋履、手袋、小型皮具、珠宝、丝巾、领带及眼镜。

ABOUT SAINT LAURENT
 
Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. 
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. 
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Alexander McQueen is a British luxury house founded by Lee Alexander McQueen. Established in London in 1992, the house joined the Kering Group in 2001 and has been under the creative direction of Seán McGirr since December 2023.From its inception, McQueen has been defined by its expression of individuality and subversive strength, pushing the boundaries of British tailoring traditions. Today, with a design studio and atelier based in London, the house upholds its foundational values, known for its uncompromising creative vision and incisive tailoring.  At McQueen, we live and breathe a culture defined by our key Behaviours:<ul><li>Empower – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?<ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage</li><li>Exchanging with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed</li><li>Contribute to the visual display of the products in accordance with AMQ visual standards</li><li>Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures</li><li>Follow Company grooming, accordingly with AMQ standards and policies</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools</li><li>Strengthen Client loyalty by participating in the Department or Store’s clientelling initiatives</li><li>Constantly strive to stay updated on knowledge on product knowledge, sales techniques, Client Services, and Company policies and procedures </li><li>Operate with the highest level of care and respect for the product</li><li>Act in compliance to Company procedures on operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Required Skills:<ul><li>Proven experience in a similar role within fashion retail companies</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Excellent commercial awareness</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Customer centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Our vision, our ambition, our values, our Houses. Discover what creates the Kering world.

Joining Kering opens up opportunities, accomplishes professional goals and shapes the career path you desire.
Want to learn more? Let our Kering people share what you'll discover when you work with us.

Inspiring. Empowering. Audacious. Sincere. People at Kering are setting new standards for modern luxury. Come be a part of our team.

With the launch of our Kering Keys programs, we continue our commitment to building a workplace where diverse talent flourishes. Designed for open-minded, audacious, and ready-to-learn graduates, Kering Keys programs combine tailored learning with diverse experiences in management or in retail, empowering graduates to gain a strategic vision of Luxury.

We are looking for people with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. 
Explore our job opportunities and join the world’s most influential luxury Group.

Role MissionThe China Commercial General Manager is responsible for developing and executing the organization’s commercial strategy to drive sustainable revenue growth, profitability, and market expansion, aligned with the brand&#39;s global vision and business objectives.Reporting to the Greater China President &amp; CEO and working closely with the Greater China leadership team, this role will oversee retail (duty paid, duty free and outlets), e-commerce, client service, retail excellence, client engagement and commercial operations, ensuring a seamless omnichannel approach and exceptional luxury client experience.The role combines strategic vision, commercial acumen, operational excellence, and people leadership to maximize business performance, strengthen commercial organization, build and execute a clienteling plan to recruit, retain and develop.Key ResponsibilitiesCommercial Strategy<ul><li>Develop and implement the organization’s commercial strategy aligned with overall business and brand objectives.</li><li>Identify growth opportunities across new and existing markets, products, and customer segments.</li><li>Assess market potential and support decisions related to network optimization, store expansion, relocations, and investment opportunities</li><li>Drive revenue growth, profitability, and market share expansion.</li><li>Evaluate market trends, consumer behavior, competitive positioning, and commercial risks.</li></ul>Sales &amp; Revenue Growth<ul><li>Lead and optimize the retail organization to achieve revenue targets and commercial objectives in all channels</li><li>Establish and monitor sales KPIs, performance metrics, and reporting structures</li><li>Support key account management and major commercial negotiations</li><li>Ensure alignment between sales, marketing, merchandising, digital and clientele functions</li><li>Enhance customer experience, retention, and lifetime value strategies</li></ul>Business Development &amp; Partnerships<ul><li>Identify and secure strategic plans to maximize commercial opportunities</li><li>Lead business development initiatives and expansion into new markets or sectors.</li><li>Build and maintain strong relationships with key customers, stakeholders, and industry partners.</li><li>Collaborate with merchandising and operations teams on pricing strategies, forecasting, and budgeting.</li><li>Ensure commercial activities align with financial and operational objectives.</li><li>Use data and analytics to inform decision-making and performance improvement.</li><li>Act as the voice of the customer, gathering localized feedback to improve the overall customer experience and brand loyalty.</li></ul>Leadership &amp; Team Development<ul><li>Build, lead, and develop high-performing retail &amp; commercial teams</li><li>Foster a collaborative, customer-focused, and performance-driven culture</li><li>Support succession planning, talent development, and organizational capability growth</li><li>Promote accountability, innovation, and continuous improvement</li></ul>Qualifications<ul><li>Bachelor’s degree in Business Administration or a closely related field; a Master’s degree is preferred</li><li>A minimum of five years’ commercial management experience within luxury brands operating across Mainland China across all channels including e-commerce</li><li>Proven commercial acumen and capability to oversee all retail channel operations end-to-end</li><li>Track record of leading, nurturing and developing diverse talents within a matrix organisation spanning regional offices and global headquarters</li><li>Fully fluent in both English and Mandarin</li><li>Willingness to undertake travel for at least 50% of working time and accept rotational mobility assignments as required</li></ul>

About Gucci
Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation. 
 
Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, eyewear, and beauty.
 
Discover more about Gucci at www.gucci.com.

岗位任务  销售顾问向门店经理汇报工作;他/她执行销售和定制化客户服务&#xff0c;并将个人和店铺目标和KPI化。销售顾问是重要的品牌大使。他/她向客户提供独特而非凡的奢侈品体验&#xff0c;热情地引导客户了解品牌&#xff0c;维系积极长久的客户关系。  ROLE MISSION  The Sales Advisor reports to the Store Manager; he/she carries out sales and clienteling actions in order to maximize individual and store target and KPIs. The Sales Advisor is a key ambassador of the Brand. He/She provides a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship.    你的职责:   - 通过完成店铺经理设定的目标&#xff0c;为团队工作做出贡献   - 至始至终与客户建立和发展积极的关系   - 客户关系拓展和客户粘性管理   - 有效利用客户手册来培养现有客户与潜在客户的关系   - 建立和培养人脉圈&#xff0c;以扩大潜在客户基础   - 收集市场信息: 新趋势、事件、竞争对手的活动和产品   - 有效地与店内和公司内的同事进行互动和协作   - 根据公司标准和指导方针执行库存程序   - 尊重Brioni的准则、职责和流程&#xff0c;及时分享可能出现的问题和风险  YOUR RESPONSIBILITIES:  -   Contributes to the teamwork by the accomplishment of the goals set by the Store Manager  -   Creates and develops a positive relationship with the customers, from the *** contact to the farewell  -   Meet and exceed CRM and retention goals  -   Effectively utilizes the Client Book to nurture the relationship with the existing and potential customers  -   Creates and cultivates a network of contacts to expand potential customer base   -   Gathers information about the market: new trends, events, competitors’ activities and products  -   Effectively interacts and collaborates with colleagues in the store and in the company at large  -   Implements stock procedures according to company standards and guidelines  -   Respects Brioni standards, roles and procedures, promptly sharing possible issues and risks  岗位要求   - 有销售工作经验   - 英语良好&#xff0c;会第二语言者优先   - 能够长时间在销售现场工作   - 每月至少有2个周六和2个周日的工作时间&#xff0c;包括如需年度盘点期间和假期期间   - 具备良好的倾听和沟通能力   - 能灵活工作在多元文化环境中   - 具备人脉协作能力和积极主动性   - 具备自我发展态度   - 具备主人翁意识  REQUIREMENTS  -   Experience in a sales position   -   Fluent in English, a second language is a plus  -   Ability to be mobile on the sales floor for extended periods of time   -   Availability to work a minimum of 2 Saturdays and 2 Sundays per month, annual inventory, and holiday season  -   Listening and communication skills  -   Flexibility to work in a multicultural context  -   Networking and proactivity  -   Self-development attitude  -   Sense of ownership

About KeringKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2025, Kering employed 44,000 people and generated revenue of €14.7 billion.Your opportunityThe After Sales team delivers exceptional customer service to ensure an outstanding experience and meet customer expectations, aligned with the company’s vision, mission, and policies.As an intern, you will support After Sales Operations, focusing on SEAO stores, and gain exposure to working within a diverse, multi-lingual, multi-category, and multi-brand environment.Reporting to Regional Sales Service Supervisor.How you will contribute<ul><li>Assist the After Sales team in managing service requests using the system tool for product damage claims, exchanges, and returns.</li><li>Log, track, and update service cases accurately in the system.</li><li>Communicate with brand stores regarding service updates, timelines, and next steps.</li><li>Handle stakeholder enquiries through the service system.</li><li>Support preparation of regular reports on common service issues, product recalls, and customer feedback.</li><li>Coordinate with 3PL and repair vendors at HQ for follow-ups on repairs and spare parts.</li><li>Ensure proper documentation and filing on shared drives.</li><li>Perform any other ad-hoc tasks related to the After Sales function.</li></ul>Who you are?<ul><li>Currently pursuing undergraduate studies, preferably in Supply Chain or a related field.</li><li>Strong communication skills, with good writing proficiency.</li><li>Detail-oriented with effective time management.</li><li>A collaborative team player with a proactive, can-do attitude.</li></ul>Why work with us?Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enrich the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a dynamic team in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Job Family Group Description - Industrial Operations:
This Job Family Group combines jobs in different industrial processes relating to product development, raw material research, product engineering, production management and quality assurance.

Job Family Description - Product Quality, Care & Compliance:
Coordinates quality check tests. Guarantees compliance for raw materials, production processes and finished garments following quality guidelines and norms. Participates in supplier approval processes and inspections. Ensures repairs on products that may have been returned with defects or other mechanical issues.

<ul><li>Develop &amp; implement China’s Digital &amp; Social Marketing strategy &amp; plan in line with Global Brand vision.</li><li>Lead and drive the digital/social strategies and the operations of Bottega Veneta China’s owned social platforms (OA).</li><li>Set clear annual objectives &amp; annual digital/social KPIs for each Brand OA platform &amp; media and ensure weekly monitoring and report.</li><li>Establish annual social marketing content plan &amp; calendar that achieves KPIs and social SOV.</li><li>Explore and be up to date with latest online behavior &amp; insights, social trends &amp; new social platforms to identify strategic digital/social opportunities for Bottega Veneta China.</li><li>Analyze market intelligence (technology / competitors).</li><li>Monitor competitors’ monthly social digital activities. Provide competitive analysis and suggested action plan.</li><li>Collaborate closely with global integrated marketing stakeholders and implement digital /social strategies in compliance with global direction and maximize the impact of digital/social communications in relation to marketing and new digital media;</li><li>Develop, implement and manage digital marketing campaigns &amp; events to promote brand awareness, image and a consistent messaging across the digital space and to maximize business potential;</li><li>Establish, lead and execute digital campaign briefs with clear KPIs and follow up.</li><li>Work together with Global Integrated Marketing team on each campaign action plans, implementation and measurement.</li><li>Responsible in leading social influencers programme. Build strong &amp; solid relationships, connection, and communication with digital publishers; Content Creators (KOL &amp; KOC) to maximize brand, product and event exposures &amp; amplification.</li><li>Ensure product features, topics/angles and brand story in communications are in-line with Bottega Veneta brand tonality, all visibility and Word of Month for the brand is optimized.</li><li>Manage and control all digital/social agency, production &amp; advertising budgets.</li><li>Work with agency to provide weekly OA platform performance and quarterly / mid-year / yearly media competition review, Market research and evaluate investment result</li><li>Conduct digital marketing proposal, recaps and reports;</li><li>Provide creative brief, copywriting and track media performance for analysis;</li><li>Digital Marketing related training and sharing:</li></ul><ul><li>Act as a point of coordination for digital training to enable the China organization to acquire necessary skills and knowledge.</li><li>Keep up-to-date with current developments and trends in digital capabilities and industry knowledge.</li><li>Facilitate knowledge sharing within China organization, to and from other regions of the world.</li><li>Present digital marketing solutions to all levels of an organization and add credibility to digital sales opportunities.</li></ul><ul><li>Supervise Digital Agencies, Advertising Agency and conduct monthly Report, Media Report, Competitors’ report</li><li>Perform as a liaison among brand, agency and media.</li><li>Monitor budget control.</li><li>Conduct Monthly Social Digital Marketing Calendar, and Budget Presentation.</li><li>Team Management &amp; Leadership</li></ul><ul><li>Lead, monitor, motivate and coach the marketing force to ensure the functional objectives are achieved.</li><li>Grow, nurture and guide the digital marketing team members to excel into their next career path.</li></ul><ul><li>Other related ad-hoc projects and tasks.</li></ul>

About us
Bottega Veneta ‒ Inspiring individuality with innovative craftsmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
Job Family Group Description - Communication & Marketing:
Gathers jobs relating to all areas of communication for every audience and channel. Conveys the image and identity of the brand. 

Job Family Description -Marketing & Communication Management / Generalist:
Leads and contributes to all marketing and communication activities. Guides and supports decision-making on brand image and messages to our customers, employees and other external bodies.

<div>Wholesaleおよび外商ビジネスの営業活動を円滑に推進するため、受発注管理、出荷手配、売上・データ管理、請求書処理、各種イベント運営サポートなど幅広いオペレーション業務を担当する。社内外の関係者との連携を通じて、営業チームの生産性向上とビジネス成長を支援する。</div>

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Wholesale:
Enhances relationships with key partners and suggests a partner distribution/target list. Monitors sales KPIs to ensure that partners are achieving maximum sales potential. Guarantees stock in wholesale partners while managing the order and delivery process.

Speciality Description - Wholesale:
Enhances relationships with key partners and suggests a partner distribution/target list. Monitors sales KPIs to ensure that partners are achieving maximum sales potential. Guarantees stock in wholesale partners while managing the order and delivery process.

About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté. Inspiredby their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed 47,000 people and generated revenue of €17.2 billion.  Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.La tua opportunità La persona, riportando al Responsabile della Sezione Aerografo e Dilaccatura, entrerà a far parte della nostra Manifattura a Sesto Fiorentino (FI), apprendendo le tecniche di decorazione con Aerografo Manuale e Aerografo Robot.Come contribuirai: Aerografo Manuale<ul><li>Utilizzo di apparecchi ad aria compressa per verniciatura a spruzzo</li><li>Preparazione dei colori attraverso la macinazione e diluizione con acqua o olio</li><li>Attrezzaggio della cabina con particolare attenzione al posizionamento dell’articolo da lavorare sul tornio e sugli altri supporti necessari</li><li>Montaggio e smontaggio dell’apparecchiatura per la spruzzatura</li><li>Esecuzione di aerografature con graduale livello di difficoltà</li><li>Controllo qualità cromatiche dei prodotti decorato e individuazione dei difetti</li></ul>Aerografo Robot<ul><li>Settaggio del robot</li><li>Preparazione dei colori per il robot</li><li>Controllo qualità cromatica del prodotto lavorato con relativi set-up di aggiornamento del robot</li></ul>Chi sei: <ul><li>Hai preferibilmente un percorso formativo in campo artistico</li><li>Hai esperienza con apparecchi ad aria compressa per verniciatura</li><li>Hai comprovate capacità manuali e di precisione</li><li>Possiedi un&#39;ottima attitudine all’osservazione e all’attenzione dei dettagli cromatici</li><li>Possiedi predisposizione ed interesse all’utilizzo di macchinari robot</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.What we offerCompensation: a partire da 23.803,64€ lordi annui, commisurata all’esperienza, con accesso al bonus annuale previsto dal CCAL.Benefit: oltre a quanto previsto dalla normativa vigente, offriamo accesso alla mensa aziendale e al programma di welfare aziendale.CCNL applicato: CCNL per gli addetti all’industria delle piastrelle di ceramica, dei materiali refrattari, della ceramica sanitaria, delle porcellane e ceramiche per uso domestico e ornamentale, della ceramica tecnica e dei tubi in gres.Inquadramento: Operaio – Livello E2

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