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 | Kering

Role MissionAs the Team Manager, you will lead and inspire your team to create and deliver an unsurpassed luxury service culture in the store.  You will lead from the selling floor, where your most time is spent, executing the strategy, and delivering real-time coaching and feedback to achieve business and product category goals.   You will develop and grow the people within your team through consistently contributing to the recruitment, retention, and development of the best-in-class talents. The Team Manager will represent the brand as a Gucci Ambassador by always embodying and promoting the Gucci Values.  Key AccountabilitiesClient Experience <ul><li>Lead and inspire your team to execute a superior client experience, ensuring each Client Advisor operates with a hospitality and elevated attitude. </li><li>Capture meaningful client data to build relationships to personalize prospect client development opportunities. </li><li>Effectively utilize various clienteling tools to drive client loyalty and acquisition.  </li><li>Lead clienteling activities with your team and develop actions plans accordingly to reach clear goals and KPIs.  </li><li>Monitor Client Advisor performance and work on a daily/weekly/monthly plan to ensure clienteling excellence.  </li><li>Lead and support company-driven local events and product launches, ensuring client attendance and sales results are met. </li><li>Lead by example on the selling floor in embracing the Gucci selling ceremony. </li><li>Manage the clients&#39; flow on the selling floor to ensure that everyone is addressed with exceptional service. </li><li>Manage and resolve client service issues with the end goal of retaining and enriching the client relationship. </li><li>Model Gucci image through appropriate wardrobe and presence as per the company’s grooming guidelines. </li><li>Develop and maintain a deep knowledge of competition and prospects in the store’s area and stay well connected to local trends and evolution. </li></ul>  Leading People <ul><li>Working on the selling floor, maintaining constant contact with your team, supporting and coaching where needed, and ensuring a consistent client experience. </li><li>Provide support and regular feedback to Client Advisors to ensure their development is ongoing and their motivation and sense of engagement is high – behavioral observation with Training Follow-up App. </li><li>Actively lead the annual Performance and Development Conversations activity with your direct reports ensuring quality and inspiring career conversations.  </li><li>Conduct regular and monthly performance conversations, discuss results and opportunities, and develop action plans. </li><li>Lead engaging morning briefings using different facilitation techniques, as and when required, delivering key business communication and daily objectives. </li><li>Develop and lead cross-category focus, ensuring your team can and does sell all categories across all floors. </li><li>Participate in attracting and recruiting new team members through conducting behavioral-based interviews and keeping a talent pipeline from competition headhunting.  </li><li>Ensure effective, holistic, and timely onboarding for new joiners of your team.  </li><li>Manage and resolve employee-relations matters in partnership with the Store Director and People Partners.   </li><li>Monitor your team’s adherence to company policies and procedures; following up when needed. </li></ul>Sales Performance  <ul><li>Monitor the performance of the assigned categories and all store KPIs and proactively propose action plans to reach the targets.  </li><li>Maximize time spent on the shop floor for motivating team members including using selling techniques effectively as a role model.  </li><li>Consistently analyze store results (KPIs, RED, people KPIs, etc.) and partner with the Store Director to provide adequate recommendations and improvement actionable plans. </li><li>Partner with the Store Director and the Merchandising team, by providing effective feedback on products, stock situation, and specific category requests to grow the business. </li><li>Partner with the Store Director and the Training team to ensure Client Advisors develop full product knowledge through specific training while ensuring their awareness of market trends and competitors.  </li><li>Utilize digital platforms to support store and online product sales. </li><li>Oversee and support tracking of all special orders through merchandising communication. </li></ul>Running the House <ul><li>Collaborate with Operations, Human Resources, Loss Prevention, and other cross-functional departments while adhering to and enforcing all company policies and procedures.  </li><li>Plan and liaise with the Store Director to accurately schedule FTE according to individual capabilities of team members and traffic flow to ensure appropriate coverage. </li><li>Effectively allocate tasks/activities based on people&#39;s abilities and delegate effectively. </li><li>Support and maintain visual merchandising standards set by the WW headquarters. </li><li>Maintain full organization of company assets in the back of house and front of house per the company’s stock guidelines. </li><li>Support and execute product handling, transactions, payment processes, and general store administration. </li><li>Support opening and closing of the store as Manager on Duty providing leadership and guidance to all Client Advisors on shift. </li><li>Optimize stock/inventory management ensuring monitoring and reporting of any risks. </li><li>Ensure with the Store Director optimal and consistent adherence to all key health, safety, and security aspects. </li></ul>Key Requirements<ul><li>4&#43; years of sales management experience in retail, luxury retail, or service-related industry. </li><li>A bachelor’s degree in a related field is preferred. </li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team. </li><li>Proven ability to drive positive client experiences that build loyalty and deliver measurable results. </li><li>Ability to manage competing priorities in a fast-paced environment. </li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook. </li><li>Industry awareness and strong business acumen. </li><li>Strong verbal and written communication skills and excellent organizational skills. </li><li>Passion for the fashion industry. </li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the Canada </li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – Ontario For individuals assigned and/or hired to work in Ontario, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.       A reasonable estimate of the current base salary range is $78,000 CAD to $87,500 CAD.     Additional compensation may include commissions for eligible employees, subject to any then in-effect commission program. Eligible employees may also participate in an employee benefits program as well as other incentive program(s), subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Artificial Intelligence (AI) Disclosure: This recruitment process may use artificial intelligence tools to help review resumes and identify potential matches. All hiring decisions are made by our recruitment team and/or hiring manager. EOE M/D/F/V

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.  
Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Intitulé du poste : Responsable Assurance Qualité FournisseurDescriptif du poste : Rattachée à la Direction qualité le Responsable Assurance Qualité chez Boucheron est garant de la mise en œuvre et du pilotage du Système de Management de la Qualité (SMQ) afin d’assurer la conformité aux standards internes et réglementaires. Il supervise les audits qualité chez les fournisseurs et veille au respect des exigences légales et normatives. Il est responsable de la gestion des non-conformités, en coordonnant les plans d’action correctifs et en impulsant une dynamique d’amélioration continue. En lien étroit avec les fournisseurs, il anime la relation qualité, conduit les audits externes et s’assure que les partenaires respectent les standards de la Maison, contribuant ainsi à la fiabilité et à l’excellence des produits.Vos missions principales seront les suivantes :<ul><li>Assurer un pilotage qualité centré sur les partenaires externes.</li><li>Mettre en place et suivre les indicateurs de performance qualité (KPI).</li><li>Animer et accompagner les fournisseurs dans leur démarche d’amélioration continue</li><li>Organiser et réaliser les audits fournisseurs</li><li>Gérer les non-conformités et alertes qualité</li><li>Suivre les plans d’action correctifs et coordonner la résolution des problèmes qualité</li><li>Elaborer et fait vivre les procédures liées à la qualité au sein de la Maison</li></ul><h2>Profil recherché</h2><ul><li>Formation supérieure (Bac&#43;5) en Qualité, Ingénierie ou équivalent.</li><li>Expérience confirmée (5 ans minimum) en assurance qualité fournisseur, idéalement dans le secteur du luxe, de la joaillerie ou à minima de l’industrie manufacturière ayant recours à la sous-traitance</li><li>Maîtrise des outils qualité (AMDEC, SPC, etc.) et d’audit</li><li>Leadership, rigueur et sens du détail.</li><li>Anglais professionnel requis.</li><li>Déplacements réguliers à prévoir (Europe)</li></ul>Lieu : Paris, FranceType de contrat : CDIDate de début : Dès que possibleNous croyons en la richesse des perspectives et des origines. Nous créons pour et avec cette diversité, et recrutons sans considération de genre, d’âge, de nationalité, de culture, de handicap, de croyances religieuses ou d’orientation sexuelle. La parité et l&#39;égalité des chances sont nos priorités.Nous œuvrons pour créer ensemble un environnement authentique, qui soutient le bien-être physique et émotionnel de chaque employé, où chacun a la liberté de réaliser pleinement son potentiel.

Créée par Frédéric Boucheron en 1858, la Maison Boucheron s’est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd’hui encore l’excellence en Joaillerie, Haute Joaillerie et Horlogerie. Le style Boucheron, libre et audacieux, ne cesse d’inventer les classiques de demain.

BALENCIAGA - Sales Associate - MetzingenAbout usFounded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.Your opportunityThe Sales Associate is a key role in the team responsible for driving the store sales results by providing Balenciaga signature to all clients. They support their fellow colleagues and the management team and in representing the Balenciaga brand and values.How you will contribute<ul><li>Drive sales results throughout building and maintaining a strong and thoroughly updated client portfolio</li><li>Ensure client satisfaction by constantly providing the standards of Balenciaga services and values</li><li>Engage clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance</li><li>Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork</li><li>Work closely with the Stock team to ensure product availability and meet client requests</li><li>Provide constant feedback on client activity and market trends</li><li>Maintain display and organization of all areas per the visual merchandising guidelines</li></ul>Who you are<ul><li>Proven experience in a similar role, or a role with a transferrable skill set</li><li>Able to work in a fast-paced environment with a high level of attention to detail</li><li>Product sensitivity and a strong market and fashion trends knowledge</li><li>Ability to work in a team and to work independently</li><li>Strong administration and digital skills</li><li>Excellent written and oral communication skills</li><li>Fluency in German and English </li></ul>Why work with us?This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity CommitmentBalenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

BALENCIAGA - Sales Associate - Metzingen



About us

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.



Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.



In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. 



From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.

In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

BALENCIAGA  Stock Controller, Ingolstadt Village m/f/d.We are currently seeking a Stock Controller who will report to the Store Manager.Your opportunityThe Stock Controller is a key member of the back of house team. The Stock Controller is accountable for supporting the back of house team with the efficient and effective management of the merchandise flow.How you will contribute<ul><li>Receive and process the delivery of new stock and store supplies in a timely manner</li><li>Ensure stockroom organisation in line with Balenciaga standards</li><li>Monitor and execute shop floor replenishment throughout each day</li><li>Work in constant collaboration with the store management and sales team to facilitate the presentation of best sellers and new collections </li><li>Support the Stock Manager / Store Manager to complete regular inventory counts</li><li>Be a stakeholder in monitoring loss-prevention and stock discrepancies</li><li>Build a strong relationship with the other Balenciaga store teams to facilitate product transfers as needed</li></ul>Who you are<ul><li>Proven experience in a similar role, or a role with a transferrable skill set</li><li>Able to work in a fast-paced environment with a high level of attention to detail</li><li>Equal capacity to work in a team and to work independently</li><li>Strong administration and computer skills are essential</li><li>Excellent written and oral communication skills</li><li>An appreciation for excellent customer service</li><li>Fluency in English </li></ul>Why work with us?This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity CommitmentBalenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

BALENCIAGA Stock Controller   
 
About us
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.

Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. 

In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. 

From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.

In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

BALENCIAGA Sales Associate | Roermond (New Store Opening)Your opportunityThe Sales Associate is a key role in the team responsible for driving the store sales results by providing Balenciaga signature to all clients. They support their fellow colleagues and the management team and in representing the Balenciaga brand and values.How you will contribute<ul><li>Drive sales results throughout building and maintaining a strong and thoroughly updated client portfolio</li><li>Ensure client satisfaction by constantly providing the standards of Balenciaga services and values</li><li>Engage clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance</li><li>Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork</li><li>Work closely with the Stock team to ensure product availability and meet client requests</li><li>Provide constant feedback on client activity and market trends</li><li>Maintain display and organization of all areas per the visual merchandising guidelines</li></ul>Who you are<ul><li>Proven experience in a similar role, or a role with a transferrable skill set</li><li>Able to work in a fast-paced environment with a high level of attention to detail</li><li>Product sensitivity and a strong market and fashion trends knowledge</li><li>Ability to work in a team and to work independently</li><li>Strong administration and digital skills</li><li>Excellent written and oral communication skills</li><li>Fluency in English and Dutch</li><li>Existing right to work in Netherlands required</li></ul>Why work with us?This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity CommitmentBalenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.

Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. 

In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. 

From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.
In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

BALENCIAGA Sales Associate Your opportunityThe Sales Associate is a key role in the team responsible for driving the store sales results by providing Balenciaga signature to all clients. They support their fellow colleagues and the management team and in representing the Balenciaga brand and values. How you will contribute<ul><li>Drive sales results throughout building and maintaining a strong and thoroughly updated client portfolio</li><li>Ensure client satisfaction by constantly providing the standards of Balenciaga services and values</li><li>Engage clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance</li><li>Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork</li><li>Work closely with the Stock team to ensure product availability and meet client requests</li><li>Provide constant feedback on client activity and market trends</li><li>Maintain display and organization of all areas per the visual merchandising guidelines</li></ul>Who you are<ul><li>Proven experience in a similar role, or a role with a transferrable skill set</li><li>Able to work in a fast-paced environment with a high level of attention to detail</li><li>Product sensitivity and a strong market and fashion trends knowledge</li><li>Ability to work in a team and to work independently</li><li>Strong administration and digital skills</li><li>Excellent written and oral communication skills</li><li>Fluency in English and German</li></ul>Why work with us?This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity CommitmentBalenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

BALENCIAGA Sales Associate   

About us
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.

Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. 

In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. 

From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.
In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

BALENCIAGA Associate Store Manager We are currently seeking an Associate Store Manager who will report to the Store Manager in Berlin boutique.Your opportunity: Associate Store Manager leads the store and sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines. They are responsible for promoting brand engagement to clients to guarantee the quantitative and qualitative goals assigned to bring the store to its full potential. They act as a representative of the Store Manager and thus fulfil all the tasks given by HQ/HO and the Store Manager.How you will contributeBusiness development:<ul><li>Develop and maintain strong business relationships with all relevant internal and external stakeholders to maximise business opportunities and working efficiencies</li><li>Assist the Store Manager in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the Store</li><li>Support the Store Manager in achieving targeted quantitative and qualitative goals</li></ul>Talent leadership and development:<ul><li>Create and maintain a positive work environment, consistent with Balenciaga behaviours</li><li>Identify, attract, recruit, develop and retain talent</li><li>Support the Store Manager in creating a team whose activities are always motivated, competent and up to date in the fashion and luxury industries</li></ul>Brand promotion:<ul><li>Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally</li><li>Ensure Balenciaga Signature and Client experience are executed and consistent over time</li><li>Develop clienteling mindset and client&#39;s loyalty and retention from beginners to VICs</li><li>Build a network of people who have an impact on local and international luxury business in order to promote client loyalty, especially with VIC and VVICs</li></ul>Process management:<ul><li>Ensure that all the processes are compliant with legal, safety, security, internal requirements, sustainability, HR guidelines</li><li>Ensure execution of Retail Excellence guidelines in the store</li><li>Support the Store Manager in managing inventory activities and warehouse stock</li><li>Challenge and improve current processes sustaining the growth and ensure efficiency and effectiveness</li></ul>KPIs (including but not limited to)<ul><li>Business: sales density, conversation rate, UPT, cross selling rate, transactions</li><li>Team: sales productivity, training completion rate, turnover rate</li><li>Client: local retention rate, CEE</li><li>Process: CRM, Omnichannel, back of house</li></ul>Who you are:<ul><li>You have significant experience in team management, in store management and in the sale of luxury products; </li><li>You have good social skills and a very good ability to listen, a strong sense of responsibility; </li><li>You are willing and responsive; </li><li>You are service-oriented and persuasive; </li><li>You must have a customer portfolio and know local customers; </li><li>You have a good knowledge of IT tools and a keen sense of product and fashion culture; </li><li>You have worked in a fast past environment; </li><li>Your German and English must be fluent </li></ul>Why work with us?This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity CommitmentBalenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

About us
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.

Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. 

In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. 

From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.
In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

Role MissionThe Gucci Financial Analyst is a key member of the Finance team, responsible for ensuring accurate, complete, and insightful financial reporting for the North American region to Gucci worldwide headquarters, as well as to internal stakeholders and auditors.This role focuses on the allocation, analysis, and forecasting of retail operating expenses. The Financial Analyst supports the period-end close by reviewing accruals and ensuring completeness and accuracy of expenses, preparing forecasting models, and delivering financial insights to senior management and business partners.Key Accountabilities<ul><li>Review month-end accruals and reclassifications for operating expenses to ensure accuracy, completeness, and proper support.</li><li>Partner with accounting/R2R to validate entries and ensure alignment with financial guidelines and timelines</li><li>Update monthly financial reporting package for budget holders; including month-end variance analysis of actuals vs. budget/forecast</li><li>Provide guidance to budget owners on spend management and collaborate closely to monitor and control costs</li><li>Review and approve invoices within assigned categories, ensuring correct coding and allocation</li><li>Support internal and external audit requests, including preparation of data and sampling documentation</li><li>Develop and maintain reliable projection models for retail expenses and related balance sheet accounts</li><li>Monitor year-to-date performance and spending trends against financial targets and projections</li><li>Function as a key finance business partner to the retail network and cross-functional teams</li><li>Maintain and enhance rolling forecast models at cost center, account, and expense line levels</li><li>Participate in budgeting and forecasting processes for store-related expenses</li><li>Deliver analytical support to cost center owners to drive informed decision-making</li><li>Analyze financial data and provide timely, actionable recommendations to management</li><li>Contribute to the improvement of internal controls, processes, and financial governance</li><li>Perform ad-hoc financial analysis as required</li></ul>Key Requirements<ul><li>Minimum of 3 years of experience in financial analysis, controlling, or cost management</li><li>SAP and HFM experience are a plus</li><li>Advanced proficiency in Excel and PowerPoint</li><li>Strong verbal and written communication skills</li><li>Detail-oriented with strong organizational and analytical capabilities</li><li>Ability to manage multiple priorities in a fast-paced environment with tight deadlines</li><li>Flexibility to support peak periods (month-end and forecast cycles)</li><li>Strong sense of ownership and initiative</li><li>Ability to work both independently and collaboratively</li><li>High level of reliability, diligence, and motivation</li><li>Team-oriented mindset with a positive attitude</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – New York For individuals assigned and/or hired to work in New York, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.   A reasonable estimate of the current base salary range is $70,000 to $80,000 USD.   EOE M/D/F/V

Votre opportunité  Vous assurez la conduite de la stratégie Data &amp; Analytics et sa mise en œuvre chez Balenciaga afin de délivrer des produits data fiables, qui optimisent la performance commerciale et l’efficacité opérationnelle, tout en respectant la feuille de route définie par Kering.Votre contribution <ul><li>Définir et exécuter la roadmap Data &amp; Analytics (priorisation, budget, capacité, risques) en lien avec le DSI et les parties prenantes métiers</li><li>Mettre en œuvre l’architecture data et les standards du Groupe Kering et garantir les bonnes pratiques d’ingénierie (modélisation, tests, documentation, versioning)</li><li>Déployer et maintenir des tableaux de bord : définition des KPI, data models, datasets certifiés, gouvernance des accès et expérience utilisateur</li><li>Assurer la qualité, la sécurité et la conformité des données (contrôles, lineage, gestion des habilitations, privacy-by-design) en lien avec IT/Sécurité et les standards Kering</li><li>Animer le domaine Data &amp; Analytics : gouvernance, acculturation et adoption (self-service), communication, et structuration de la comitologie (COTECH/COPIL) avec les métiers, la DSI et Kering Tech &amp; Digital</li><li>Coordonner les travaux avec Kering Tech &amp; Digital (plateformes, run, standards) et, le cas échéant, piloter des partenaires (cadrage, suivi, qualité, coûts)</li><li>Encadrer et faire grandir une équipe mixte (salariés internes et consultants) composée de profils data engineers et consultants BI : staffing, objectifs, coaching, montée en compétences et qualité des livrables</li><li>Préparer et piloter les comités de pilotage et comités techniques Data &amp; Analytics (cadence, ordre du jour, supports, décisions, arbitrages), assurer le suivi des actions et la mise à jour de la roadmap</li></ul>Vous êtes<ul><li>Doté d’une expérience significative en data/analytics avec pilotage de produits Data (du cadrage, au delivery et mise en production, et run) et coordination transverse (IT, métiers, Groupe Kering)  </li><li>Expérience idéalement acquise dans le secteur retail / mode / luxe (omni-canal, performance retail &amp; eCommerce, supply chain, CRM/clienteling) </li><li>Un excellent communicant, rigoureux ayant du leadership et une vision stratégique </li><li>A l’aise dans un environnement exigeant, mouvant et international. Bilingue français anglais, parler italien serait un vrai plus</li></ul>Pourquoi nous rejoindre  Vous rejoindrez un département international et dynamique.Balenciaga s’engage à favoriser votre développement professionnel au sein de la Maison et du groupe Kering. Nous encourageons nos managers à créer des équipes performantes qui ont le souci de l’excellence. Nous accompagnons chacun de nos collaborateurs pour qu’ils expriment tout leur potentiel dans un environnement de travail stimulant et épanouissant.Engagement pour la Diversité Balenciaga s’engage en faveur de la diversité au sein de ses équipes. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyance religieuse, orientation sexuelle… - enrichit le lieu de travail et l’expérience de nos clients. Résolument pour l’égalité des chances, nous accueillons toutes les candidatures et sélectionnons nos talents sur la base des compétences recherchées et des valeurs de notre marque. Notre objectif est de vous accompagner vers la réussite. Dans le cadre de notre processus de recrutement, nous échangerons avec vous sur la meilleure manière d’exceller dans notre Maison.

A propos de nous 

Fondée par Cristóbal Balenciaga en 1917 en Espagne, et établie à Paris en 1937, la Maison Balenciaga a redéfini la haute couture moderne à travers ses nombreuses innovations en matière de forme et de technique.
 
Aujourd’hui, La Maison perpétue la vision de son fondateur à travers des collections audacieuses, incluant le prêt-à-porter féminin et masculin, les accessoires, ainsi que les objets d’art. Son engagement sans précédent dans le digital et la responsabilité sociale et environnementale, ses innovations dans la recherche des matières, maintiennent la marque au premier plan de la modernité.
 
En 2021, la 50ème collection de couture de Balenciaga, la première depuis le départ de son fondateur en 1968, a réintroduit un standard d’élégance avant-gardiste.
 
D’octobre 2015 à juillet 2025, Demna a signé les collections Homme et Femme en tant que Directeur Artistique.
 
En juillet 2025, Pierpaolo Piccioli a été nommé Directeur créatif de Balenciaga.

At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:<ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?The Alexander McQueen Store Operations Manager will partner the Store Manager / Store Director, supporting and guiding the direction of the retail operations to ensure the store is operating efficiently and effectively while staying in line with Company policies and guidelines.The Store Operations Manager will be able to think strategically about what the business needs and successfully implement projects, supporting the retail function, ensuring that store location is maintained to the highest levels and that the brand image is consistently represented by the in-store environment. The Store Operations Manager is also responsible for the correct handling of goods in store and care of the product and compliance with KPIs, guidelines and company procedures. Business Performance:<ul><li>As part of the store leadership team, implement action plans and drive performance of the team to exceed financial targets and maximize sales performances and optimise Retail Operations and BOH organisation contributing to the success of the entire store</li><li>Contribute to enhancing the Client Journey through the optimisation of Retail Operations functions and BOH organisation and stock care</li><li>Lead the store team on the shop floor during shifts where the Store Manager or other Managers are not present to ensure leadership presence on the shop floor, and team motivation at all times</li><li>Together with the Store Manager meet store operating budget by monitoring store expenses</li><li>Share any changes or updates relating to Operations among the Store leadership team and cascade to store team</li><li>Proactively follow current competitors and fashion trends, industry news and new innovations in technology.</li></ul>Retail Operations:<ul><li>Set policies and procedures for store teams to follow</li><li>Carries out regular in store checks and audits to ensure store teams are following set policies and procedures</li><li>Successfully on-boards store employees, ensuring that adequate information and resource is provided</li><li>Consistently looks for opportunities to streamline and improve working efficiencies</li><li>Reviews store operations and organisation, analysing information and making sound suggestion to improve operational management of store</li><li>Liaises with external parties to ensure required permits or documentation are in order</li><li>Ensures Fire Safety &amp; Health &amp; Safety procedures are in place and followed</li><li>Supports the setup of in store events to ensure successful execution</li><li>Ensure the care and protection of the product according to company guidelines</li><li>Oversee the day-to-day management of goods receipt and ensure storage is in line with company procedures as well as prepares the products to be brought to the sales floor and in special areas to maximize efficiency in timing</li><li>Ensure that shop-to-shop and returns transfers are compliant with company guidelines and timeline</li></ul>Store Maintenance:<ul><li>Manages cleaning companies used for store locations &amp; office</li><li>Identifies, manages, and schedules contractors to carry out work in store, ensuring a thorough job is completed</li><li>Defines back of house ways of working and monitors to ensure that stores are acting in accordance</li><li>Regularly reviews supplier services and identifies opportunities to reduce costs or improve service</li><li>Acts on store emergencies to ensure repairs and service are executed in a timely manner</li><li>Liaises with Loss Prevention and Security on store issues where necessary</li><li>Acts as point of contact with security guard firms and ensures rotation of security guards</li><li>Acts as first point of contact for all store operational issues, escalating to Store Manager where needed</li><li>Responsible for seeing through the after sales process and ensuring store team and clients are updated</li><li>Order and distribute staff uniforms in a timely manner</li><li>Maintain back of house standards to enable the best client experience</li><li>Regularly train Client Advisors on BOH organization and the importance of stock care</li></ul>Stock &amp; Inventory:<ul><li>Prepares for and plans out the inventory checks across all stores</li><li>Puts in place a process for systematic inventory checks</li><li>Supports stores with inventory checks and reconciliations</li><li>Supports stores leading into preparation for sale and the transfer out of sale</li><li>Responsible for managing in store damaged stock</li><li>Monitors and follows up on negative-on-hand and outstanding consignments</li><li>Co-ordinates and monitors the various cycle counts as per the company guidelines and policies</li><li>Provides training and guidance to the store teams to minimise stock loss and damages</li><li>Manage the flow of OMNI orders making sure to guarantee the required service levels.</li><li>Manage correct flow of adjustments</li><li>Ensure that the company guidelines are adopted in the event of theft, especially in terms of communication and documentation produced.</li><li>Monitor in-transit and when needed liaise with relevant departments.</li><li>Work with all internal and external stakeholders, with a service-oriented collaborative, available and versatile approach.</li></ul>Logistics &amp; Supplies<ul><li>Streamlines ordering of supplies and seeks cost saving alternatives</li><li>Manages all courier and shipping accounts and ensures team follow guidelines</li><li>Maintains inventory levels of packaging</li><li>Evaluates shipping suppliers and couriers to ensure most efficient and cost-effective service is in place</li></ul>Team leadership<ul><li>Promote a positive and professional team environment that fosters trust, respect, and superior performance standards, leading by example and in line with the House Code of Behaviours.</li><li>Empowering the team to be the best versions of themselves. Promoting team spirit through effective communication, and cultivating a positive and energetic environment</li><li>Encourage the exchange of information within the team</li><li>Provide support and ongoing feedback to operations associates to ensure their development, motivation, and sense of belonging.</li><li>Conduct regular performance conversations with the team to discuss results and develop action plans</li><li>Train and inspire the team on policies and procedures</li><li>Identify talents within their team to propose for internal development opportunities, sharing the proposal with the Store Manager to define the correct development processes</li><li>Guarantee team development through coaching and follow-ups on individual action plans;</li></ul>Required Skills:<ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours </li><li>Previous experience of retail operations and helping a retail business operate efficiently</li><li>Ability to be flexible with regular travel and occasional weekend or evening shifts</li><li>Highly organized and have strong attention to detail</li><li>Is strategic and able to consider the wider business impact of decisions </li><li>Highly motivated and able to work independently or as part of a team</li><li>Successful performance record and a demonstrated ability to deliver retail excellence</li><li>Ability to quickly establish strong credibility with team members and external resources</li><li>The ability, drive and desire to deliver outstanding results</li><li>Sound analytical and organisational skills</li><li>Ability to be mobile/stand for extended periods of time </li><li>Ability to climb a ladder and lift packages upward of 35 lbs. on a regular basis</li></ul>Salary: $80,000 - $82,000 per yearKering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

We are currently seeking a Client Advisor in Part Time (1 day/week) who will report to the Store Manager as part of our dynamic team in Vienna. The preferred working day is Saturday, however we also value flexibility to work from Monday to Friday when needed.Your opportunityMeet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.How you will contribute<ul><li>Finalize sales targets achievements in line with company strategy</li><li>Use effective selling techniques to maximize the business potential of the stores</li><li>Contribute to build team working sharing information and best practices</li><li>Collect and update customer information to ensure an efficient use of CRM and Client Book</li><li>Uphold respect of the company standards and procedures</li><li>Keep stock info updated and follow store-to- store transfer request procedures</li><li>Cultivate customer relationships</li><li>Deliver excellence in customer service in alignment with the company standards</li></ul>Who you are<ul><li>Native speakers as an advantage </li><li>Work experience at least 1 to 2 years</li><li>Excellent customer and service attitude and high flexibility to adapt to several types of Customers</li><li>Sales experience preferably in fashion &amp; luxury contexts</li><li>Excellent communication and empathic skills                  </li><li>Commercial results orientation</li><li>Good team player</li><li>Multitasking, flexible</li><li>Capacity to work in a fast moving, dynamic and stressing environment</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products. Bottega Veneta is as much a feeling as it is an aesthetic

Your OpportunityThe Small Leather Goods Designer supports the creation and development of men’s and women’s small leather goods collections (mini bags, wallets, key holders, belts, hats, gloves, etc.), contributing to both Collection and Fashion Shows.The role contributes to the creative process by translating the brand identity into innovative design proposals, combining aesthetics, functionality, and technical feasibility, in alignment with business objectives and seasonal direction.Key Responsibilities<ul><li>Support the design of new Small Leather Goods proposals in line with brand identity and seasonal concepts</li><li>Develop sketches, renderings, and creative proposals under the guidance of Design Managers</li><li>Participate in the creation of mood boards, design concepts, and collection presentations</li><li>Contribute to the evolution of the category through trend and competitor research</li></ul><ul><li>Produce accurate technical drawings to ensure effective communication with Product Development teams</li><li>Collaborate with Product Development, Merchandising, and Industrial teams to ensure feasibility and consistency</li><li>Participate in fittings and prototype reviews, contributing to product refinement</li></ul><ul><li>Monitor fashion trends, market evolution, and competitors to identify creative opportunities</li><li>Research inspirations through archives, vintage references, materials, and external sources</li></ul><ul><li>Ensure continuous communication with internal stakeholders throughout the design and development process</li><li>Support the preparation of internal presentations and collection materials</li></ul>Key Requirements<ul><li>Hands on approach and understanding of  3D mockups</li><li>Strong knowledge of design tools (Adobe Suite, CAD, or equivalent)</li><li>Ability to develop both creative sketches, renders and technical drawings</li><li>Good understanding of materials, construction techniques, and product development processes</li></ul><ul><li>Creative mindset with strong aesthetic sensitivity</li><li>Attention to detail and ability to balance creativity with technical constraints</li><li>Team player with strong communication and collaboration skills</li><li>Proactive, organized, and able to manage multiple priorities</li></ul><ul><li>Fluent in English</li></ul>Why work with us?Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. Under the new vision of Artistic Director Demna, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.
Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

Our vision, our ambition, our values, our Houses. Discover what creates the Kering world.

Joining Kering opens up opportunities, accomplishes professional goals and shapes the career path you desire.
Want to learn more? Let our Kering people share what you'll discover when you work with us.

Inspiring. Empowering. Audacious. Sincere. People at Kering are setting new standards for modern luxury. Come be a part of our team.

With the launch of our Kering Keys programs, we continue our commitment to building a workplace where diverse talent flourishes. Designed for open-minded, audacious, and ready-to-learn graduates, Kering Keys programs combine tailored learning with diverse experiences in management or in retail, empowering graduates to gain a strategic vision of Luxury.

We are looking for people with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. 
Explore our job opportunities and join the world’s most influential luxury Group.

<div>As an Assistant Boutique Manager at Pomellato Ginza, you will support the Boutique Manager in driving sales performance, delivering an exceptional client experience, and ensuring the smooth daily operations of the boutique.You will act as a brand ambassador, embodying Pomellato’s Italian craftsmanship, contemporary elegance, and client-centric approach, while contributing to the development of a high-performing team.</div>

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Store Management:
Oversees and guides the stores to ensure a unique client experience. Manages the relationship between clients and sales teams. Serves as the visible face of the brand to clients.

Speciality Description - Assistant Store Manager:
Partners with the store manager to achieve business goals. Supports day-to-day running of the store, CRM activities, loss prevention, human resources management and visual merchandising presentation. Acts as a brand ambassador with consistently high standards to enhance sales and motivate store staff to excel.

职位概述 您将积极参与门店销售工作&#xff0c;帮助实现关键指标。为所有外部和内部客户提供独特而又令人经久难忘的优质体验。此外&#xff0c;还需为管理团队和同事提供支持&#xff0c;同时始终如一地坚持我们的品牌价值观、形象和标准。 ROLE You will contribute actively to the store sales and key indicators achievement. Providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. Also supporting the management team and colleagues, while consistently upholding our Maison values, image, and standards. 岗位职责 •为所有来访者和客户提供卓越的客户和售后服务 •积极建立并维护客户关系&#xff0c;以客户为中心&#xff0c;明确客户需求并预测其未来需求 •建立完善的客户资料档&#xff0c;确保能够主动开展业务并促进业务的持续发展 •通过掌握商业思维和创业式方法&#xff0c;推动业绩并超越个人销售目标和 KPI 目标 •知道如何为客户打造个性、百搭、经典的造型&#xff0c;并展现出自己对时尚文化的热情 •对客户表现出坦诚的态度&#xff0c;与客户建立独特的联系 •以专业、真诚的方式与客户和同事沟通 •有效地利用所有可用的工具来优化业务机会 •积极支持前台和后勤团队&#xff0c;帮助他们达成目标&#xff0c;富有整体团队精神 •遵守并执行公司的所有政策和运营流程 MISSION •Provide an outstanding client and after-sale service to all visitors and clients •Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests •Cultivate a robust client portfolio to secure a proactive and growing business •Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach •Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrate your passion for the fashion culture •Show a transparent and genuine attitude with the client and create a unique connection with them •Communicate in a professional and authentic way, with clients and colleagues •Effectively use all the available tools to optimize business opportunities •Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit •Adhere to all company policies and operational procedures and follow them 任职要求 • 在相关领域&#xff08;例如时装配饰零售、客户服务或豪华酒店&#xff09;具有出色的专业经验&#xff0c;能够以客户的期望为中心提供高质量服务 • 有个人品味并对时尚文化充满热情&#xff0c;喜欢打造个性化的造型 • 具有商业思维方面的天赋和创业精神 • 具有开放的心态&#xff0c;希望加入重视大胆创新和真诚的公司 • 具有强大的团队精神&#xff0c;致力于实现团队的共同目标 • 能够轻松使用各种工具和应用程序&#xff0c;可快速掌握新技术 • 喜欢在节奏明快的环境中工作&#xff0c;善于辨别工作的轻重缓急并同时处理多项工作 • 积极主动&#xff0c;充满热情&#xff0c;具有解决问题的态度 • 掌握基本英语和熟练当地语言&#xff0c;具有出色的听说读写能力 • 乐于接受变化&#xff0c;将其视为成长和发展的机会 PROFILE • A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion &amp; accessory retail, customer service or luxury hospitality • Have personal taste and passion for the fashion culture, like to create personalized looks • Have a natural business mindset and an entrepreneurial spirit • Open-minded and looking for a company valuing audacity and authenticity • Strong team spirit to achieve common goals • At ease with using tools and applications, learns fast with new technologies • Motivation to work in a fast-paced environment, able to multitask &amp; prioritize • Proactive, enthusiastic, &amp; with a problem-solving attitude • Excellent written, oral &amp; listening skills, in English and local language • Embrace change and see it as an opportunity to grow and developSaint Laurent 致力于打造多元化的工作团队。 我们相信所有形式的多元化 - 性别&#xff0c;年龄&#xff0c;国籍&#xff0c;文化&#xff0c;宗教信仰和性取向等 - 能够丰富我们的团队。 多元化为员工们提供了展现个人和集体才能的机会&#xff0c;它有助于培养我们适应这个不断变化的世界的能力。 作为一个崇尚平等机会的雇主&#xff0c;我们欢迎并且会考虑所有不同背景合适应聘者的申请。 Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

客户顾问 Client Advisor
关于SAINT LAURENT
YVES SAINT LAURENT于1961年成立，是首个女装订造服品牌于1966年以 ’RIVE GAUCHE’ 系列演绎奢华READY-TO-WEAR的现代概念，标志着年青活力及自由生活态度，全面改革社会文化面貌，也是时装现代化的里程碑。
1999年，KERING集团奢侈品牌收购YVES SAINT LAURENT，并于2016年4月委任ANTHONY VACCARELLO为品牌创作总监，进一步带领品牌在奢华商品界顶峰大展创意。
SAINT LAURENT现有系列包括男女装成衣、鞋履、手袋、小型皮具、珠宝、丝巾、领带及眼镜。
ABOUT SAINT LAURENT
Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
我们现在正在寻找一名客户顾问，汇报上级为店铺经理。我们期待您能够加入我们充满活力的中国团队。
We are currently seeking a Client Advisor who will report to the Store Director as part of our dynamic team in China.
职位

Operation documents management and filing.Support on daily OP team payment, expenses requisition arrangement, incl. contract chopping and delivery, invoice and related tasks.Stores related information update and consolidation, support store materials order and arrangement.Support the team with day-to-day administrative tasks as needed, coordinate the communications with other departments for stores.

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail/Sales Operations:
Supports the sales process through activities that may include putting displays in place, keeping stock level inventory, managing payment transactions and conducting fittings or garment alterations.

Speciality Description - Retail/Sales Operations:
Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects, such as changes in opening and closing times, renovations or relocation. Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

We are currently seeking an After Sales Specialist based out in Bridgewater, NJ Offices.Your opportunitySupporting the NAM Region with aftersales activities by coordinating repairs, warranty and commercial returns flows working along with Logistics, Customer Service and Sales Support on delivering the correct level of service to our customers, ensuring compliance with corporate policies.How you will contribute<ul><li>Guarantee the correct, accurate and smooth execution of repairs, warranty and commercial returns</li><li>Ensure aftersales-related KPIs are met</li><li>Monitor aftersales-related open order portfolios</li><li>Manage aftersales-related claims through CRM ticketing system</li><li>Analyze warranty claims and provide recommendations for improvement</li><li>Guarantee quality standards defined by Headquarter Quality Department</li><li>Support internal and external customers with any technical eyewear inquiry</li><li>Implement new processes in accordance with the After Sales Department</li><li>Propose process improvement aimed to increase efficiency and service level to the customers</li></ul>Who you are<ul><li> 3-5 years of experience in the after sales department, preferably of an optical eyewear organization</li><li>Proven knowledge of the optical eyewear product (small repairs, frames adjustment, disassembling, substitutions of parts)</li><li>Knowledge of Customer Service processes and order-to-cash flows</li><li>Knowledge of Microsoft Office Suite with a strong emphasis on Excel</li><li>Working knowledge of SAP suite system of advantage (ERP, BO)</li><li>Fluent in English (verbal and written), French or Spanish would be a plus</li><li>Passionate team player with a proactive orientation to results</li><li>Strong written and verbal communication</li><li>Problem solver</li><li>Strong analytical skills</li><li>Capable of working under pressure</li><li>Ability to prioritize work effectively</li><li>Genuinely curious and not afraid of innovation</li></ul>Why working with us?This a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.Salary Range $25-28HR

About us
Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.

Nous sommes actuellement à la recherche d’un/une Digital Worplace Intern pour intégrer l’équipe Tech Corporate Apps de Kering Technologie, pour un période de 6 mois, à compter de septembre 2026. Votre opportunitéAu sein du département Tech Corporate Apps de Kering Technologies, vous ferez partie de l&#39;équipe Digital Workplace and User Experience qui est responsable de la définition et de la mise en œuvre globale de la stratégie d&#39;adoption des nouvelles applications et solutions informatiques, visant à améliorer l&#39;expérience de l&#39;utilisateur final. Parmi les projets phares en ce moment, Kering Technologies met actuellement en œuvre le nouvel outil de paiement (POS) dans le monde entier, couvrant sept de nos marques dans tous leurs magasins.En tant que chef de file de l&#39;adoption dans ce programme de transformation clé, nous avons développé la stratégie de changement et de formation, et nous devons maintenant la mettre en œuvre dans chaque pays pour chaque marque.Entre outres, nous menons un pilote avec une population de beta testeurs sur la solution premium de Microsoft, pour faire gagner en productivité nos utilisateurs, et en parallèle nous lançons une campagne de communication et formation sur la GenAI via Copilot, destinée à tous les utilisateurs au monde entier, tout le groupe.  Nous recherchons donc un stagiaire passionné et créatif, à l’aise avec la création de formations numériques et la rédaction de communications, pour rejoindre notre équipe à Paris et nous aider, dans le cadre de ce programme, à élaborer des supports d’adoption et de prise en main attrayants et instructifs.Comment vous allez contribuerEn tant que stagiaire, vous serez directement rattaché(e) à la responsable de l’équipe Digital Workplace and User Experience, vous contribuerez à plusieurs projets et travaillerez avec les Project Managers en charge, et contribuerez à la création de modules de formations et à la réalisation d’une campagne éditoriale.En particulier, vous devrez :Participer et apporter un soutien à différentes étapes de la production de supports de formation digitale (e-learnings, fiches synthétiques, guides utilisateurs, cas pratiques, etc.).Coordonner une communication fluide avec les équipes internes afin d’assurer une bonne circulation de l’information.Contribuer à l’élaboration de supports de communication et d’engagement destinés à informer et impliquer les utilisateurs finaux.Aider à l’organisation d’ateliers et de sessions de formation pour sensibiliser les utilisateurs aux nouveaux processus et outils.Qui êtes-vousÉtudiant(e) en Bac&#43;3 ou en Master en école de commerce.Anglais courant ; la maîtrise de l’italien et/ou du français est un atout.Connaissances souhaitées sur l’un des outils suivants : Articulate Learning, Office 365, JIRA/Confluence, SharePoint.Flexible, adaptable et passionné(e) par le travail en équipe.Bonnes compétences relationnelles et de communication.Soucieux(se) de la qualité dans tous les aspects du travail, rigoureux(se), organisé(e), avec un intérêt marqué pour la mode, le luxe ou le design.La connaissance du cadre Agile est un plus.Des compétences en UX/UI constituent un atout précieux.Pourquoi nous rejoindre ?Cette opportunité est l’occasion de rejoindre une équipe solide et dynamique, de découvrir un vaste monde du luxe et une diversité de missions dans un contexte valorisant et stimulant. L&#39;ambition est de mieux se structurer (grâce à la méthode de travail Agile) pour évoluer à l&#39;international et monter en compétences.A travers ses collaborateurs, Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.<div></div>We are currently looking for a Digital Workplace Intern to join the Tech Corporate Apps team at Kering Technologies for a 6‑month internship starting in September 2026.<div>Your OpportunityWithin the Tech Corporate Apps department at Kering Technologies, you will be part of the Digital Workplace and User Experience team, which is responsible for defining and implementing the global adoption strategy for new applications and IT solutions aimed at improving the end‑user experience.Among the key projects currently underway, Kering Technologies is rolling out the new Point of Sale (POS) payment tool worldwide, covering seven of our brands across all stores.As the adoption lead for this major transformation program, we have developed the change and training strategy, which now needs to be deployed in every country for each brand.In parallel, we are running a pilot with a group of beta testers on Microsoft’s premium solution to boost user productivity, and we are also launching a communication and training campaign on GenAI via Copilot for all users across the entire group worldwide.We are therefore looking for a passionate and creative intern, comfortable with creating digital training content and crafting communications, to join our team in Paris and help us develop engaging and informative adoption and onboarding materials.How You Will ContributeAs an intern reporting directly to the Head of the Digital Workplace and User Experience team, you will contribute to several projects, work closely with the Project Managers involved, and support the creation of training modules as well as the development of an editorial campaign.Your responsibilities will include participating in :Supporting various stages of digital training content production (e‑learning modules, summary sheets, user guides, practical exercises, etc.),Ensuring smooth communication with internal teams to maintain clear information flow,Contributing to the creation of communication and engagement materials for end users,Assisting in organizing workshops and training sessions to raise awareness about new processes and tools.Who You AreYou are a Bachelor’s or Master’s student in a business school.You are fluent in English; knowledge of Italian and/or French is a plus. Ideally, you have some familiarity with one of the following: Articulate Learning, Office 365, JIRA/Confluence, SharePoint.You are flexible, adaptable, and passionate about teamwork.You have strong interpersonal and communication skills, attention to detail, rigor, and organization, along with a strong interest in fashion, luxury, or design.Knowledge of Agile methodologies is a plus, and UX/UI skills are a valuable asset.Why Join Us?This opportunity will allow you to join a strong and dynamic team, discover the vast world of luxury, and take part in diverse missions within a stimulating and rewarding environment. Our ambition is to strengthen our structure (through Agile ways of working), expand internationally, and continue building new skills.Kering is committed to diversity and inclusion and to providing equal opportunities in employment. We believe diversity in all its forms – disability, age, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, religion – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div>

Groupe de luxe mondial né d’une histoire familiale et entrepreneuriale, Kering réunit un ensemble de Maisons reconnues pour leur créativité en matière de couture et de prêt-à-porter, de maroquinerie, de joaillerie, de lunetterie et de beauté : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear et Kering Beauté. Inspirées par leur histoire et par leur patrimoine, les Maisons du Groupe conçoivent et façonnent des produits et des expériences d'exception qui reflètent l’engagement de Kering pour l’excellence, le développement durable et la culture. Cette vision s’incarne dans la signature du Groupe : Creativity is our Legacy. Comptant 47 000 collaborateurs, Kering a réalisé un chiffre d’affaires de 17,2 milliards d’euros en 2024.

Your opportunityThe Retail Operations Manager plays a critical role in driving operational excellence across the retail network, ensuring consistency, efficiency, and scalability of store operations. This role partners closely with HQ and cross-functional teams to enable business performance, strengthen operational discipline, and elevate the overall client experience.How you will contributeRetail Operations &amp; Network Performance<ul><li>Lead the execution and continuous improvement of retail operating standards, ensuring consistency, compliance, and efficiency across all locations</li><li>Conduct regular store visits to assess performance, identify gaps, and implement corrective actions</li><li>Maintain and evolve the Store Operations Manual in partnership with HQ</li><li>Act as escalation point for store operational issues, ensuring timely resolution and business continuity</li><li>Establish and reinforce best-in-class back-of-house standards and ways of working</li></ul>Client Experience, Training &amp; Field Partnership<ul><li>Ensure retail operations support and enhance the end-to-end client experience</li><li>Oversee after-sales processes (repairs, alterations, shipments) to ensure seamless execution</li><li>Own onboarding strategy and deliver operational training to retail teams, driving consistent adoption of processes and standards</li><li>Lead communication and rollout of new policies, tools, and processes across the network</li><li>Partner closely with Store Managers as a trusted advisor, providing hands-on support and identifying opportunities to improve performance and client experience</li></ul>Systems, Inventory &amp; Operational Control<ul><li>Own POS ecosystem (XStore, SAP), ensuring system reliability and effective use of data to drive decision-making</li><li>Analyze operational and sales data to monitor performance, ensure accuracy, and strengthen operational discipline</li><li>Oversee inventory operations end-to-end, including cycle counts, physical inventories, and discrepancy resolution</li><li>Manage inventory flow across retail, wholesale, and bespoke operations</li></ul>Logistics, Facilities &amp; Vendor Management<ul><li>Oversee logistics operations, ensuring efficient, cost-effective movement of goods and strong carrier performance</li><li>Support seamless execution of client shipments and oversee store supplies and packaging distribution</li><li>Manage store facilities and maintenance, ensuring operational readiness and alignment with brand standards</li><li>Lead store openings, renovations, and closures in partnership with HQ</li><li>Manage vendor relationships, ensuring service quality, accountability, and cost effectiveness</li></ul>Cost, Compliance &amp; Governance<ul><li>Own operational cost control and partner with Finance to monitor budgets and drive efficiency</li><li>Serve as liaison with Internal Audit and Loss Prevention, ensuring adherence to policies and mitigating risk</li><li>Ensure compliance with all regulatory requirements, including permits, health &amp; safety, and fire safety standards</li><li>Provide guidance and best practices to store teams on compliance and operational controls</li></ul>Requirements &amp; Qualifications<ul><li>5&#43; years of experience in retail operations within a luxury or multi-unit environment.</li><li>Strong understanding of POS systems (XStore, SAP) and retail operational processes.</li><li>Advanced analytical skills with the ability to translate data into actionable business insights.</li><li>Proven ability to lead cross-functional initiatives and execute projects end-to-end.</li><li>Strong organizational skills and attention to detail in a fast-paced environment.</li><li>Effective communicator with the ability to influence and collaborate across all levels of the organization.</li><li>Experience managing vendors and driving operational efficiency.</li><li>Demonstrates a collaborative, solutions-oriented mindset with a strong commitment to operational excellence and client experience</li></ul>Additional Requirements<ul><li>Ability to travel up to 30% support retail operations and store network needs.</li><li>Flexibility to support key retail periods and inventory cycles.</li></ul>Salary Range: $80,000-$90,000 per yearWhy work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us

Founded in Rome in 1945, Brioni is recognized as the world’s most prestigious menswear luxury house. 
We develop and manufacture sartorial ready-to-wear, leather goods, shoes and eyewear with an unparalleled level of craftsmanship. 
As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

We are currently seeking a Operations Manager – Retail who will report to the Retail Director US as part of our dynamic team in New York.

About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture.This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed 47,000 people and generated revenue of €17.2 billion.  Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.La tua opportunità:La risorsa, inserita all’interno del team di Manutenzione, sarà a riporto dell’Engineering &amp; Maintenance Coordinator e si occuperà di attività di intervento sugli impianti di produzione in caso di guasto per il rapido ripristino delle condizioni operative, nonché di manutenzione preventiva e predittiva per ridurre il rischio di guasti, e di attività di officina quali riparazioni, smontaggio e rimontaggio di parti elettriche/elettroniche, cablaggio quadri elettrici BT.Come contribuirai:In particolare, la figura si occuperà di:<ul><li>eseguire interventi di manutenzione correttiva sugli impianti di produzione in caso di guasto, al fine di ripristinare le condizioni operative nel più breve tempo possibile;</li><li>svolgere attività di manutenzione preventiva e predittiva, finalizzate alla riduzione delle probabilità di fermo impianto e al miglioramento dell’affidabilità delle macchine;</li><li>effettuare attività di officina, quali:<ul><li>riparazione di pezzi elettrici/elettronici;</li><li>cablaggio quadri elettrici BT;</li><li>smontaggio e rimontaggio di parti elettriche/elettroniche.</li></ul></li></ul><ul><li>collaborare con il responsabile e il team di manutenzione nella diagnosi dei guasti e nel miglioramento continuo delle performance degli impianti, rispettando le normative di sicurezza sul lavoro e le procedure aziendali.</li></ul>Chi sei: <ul><li>Possiedi un diploma tecnico in ambito elettrotecnico ed elettronico, elettromeccanico, meccatronico e hai esperienza pregressa in contesti industriali o manifatturieri, preferibilmente nel settore ceramico/porcellana o in ambienti produttivi complessi.</li><li>Sai leggere ed interpretare il disegno meccanico e gli schemi elettrici e possiedi conoscenze di oleodinamica e pneumatica.</li><li>Hai esperienza in elettronica industriale (PLC – sistemi di azionamento e controllo) e di interfacciamento con sistemi di controllo, nonché competenze in saldatura elettronica.</li><li>Possiedi capacità di operare sotto pressione, gestendo interventi urgenti con attenzione alla sicurezza e orientamento al miglioramento continuo.</li><li>Possiedi buone capacità di analisi e problem solving, in particolare nella ricerca guasti su impianti e macchinari industriali.</li><li>Ti contraddistingui per precisione, affidabilità e forte senso di responsabilità nello svolgimento delle attività.</li><li>Sei disponibile a svolgere turni di reperibilità, hai attitudine al lavoro in team e flessibilità operativa.</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

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