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    28/02/2024

    BALENCIAGA Sales & Client Advisor (Gardens)

    Balenciaga - Regular
    Kuala Lumpur - Malaysia

    Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Selling: Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends. Your opportunity You can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.

    Your opportunity

    You can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.

    How you will contribute

    • Ensure to achieve daily and monthly sales targets & KPIs by using appropriate sales techniques to ensure they are met
    • Act as a “host” for customer, interact and consistently strengthen and build strong customer relationships
    • Develop and maintain good product knowledge and provide excellent and professional customer service
    • Replenish stock, maintain high standards of merchandise. Product presentation and control products from a quality point of view
    • Maintain store cleanness and tidiness, grooming and appearance of all areas respecting the visual merchandising standard
    • Support all the store processes compliance and follow-up  

    Who you are

    • Prior experience in multinational brand environment. With related experience is a plus.
    • Product and Fashion sensitivity with good knowledge of fashion trend
    • Strong sense of responsibility and team spirit
    • Ability to work under pressure in a fast-paced environment
    • Good command of both spoken and written English and Chinese
    • Good PC skills such as MS Office and other digital tools

    Why work with us?

    This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.   

    Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

    Diversity Commitment

    Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

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