Kering

Talent

CONTACTEZ-NOUS

MENTIONS LÉGALES

CRÉDITS

POLITIQUE DE CONFIDENTIALITÉ

ACCESSIBILITE : NON CONFORME

POLITIQUE EN MATIERE DE COOKIES

Creativity is our Legacy

Notre stratégie

Kering en bref

Découvrez Kering

Notre histoire

Le 40, rue de Sèvres

Kering, de granit et de rêves

Culture et Patrimoine

Conseil d'administration

Comité exécutif

Éthique et conduite des affaires

Notre gouvernance

Empowering Women

Kering Foundation

Women In Motion

Kering for Women

Nos actualités

Kering Highlights

Gucci

Saint Laurent

Bottega Veneta

Balenciaga

McQueen

Brioni

Mode et Maroquinerie

Boucheron

Pomellato

DoDo

Qeelin

Joaillerie

Ginori 1735

Kering Eyewear

Autres

Notre Groupe

Nos Maisons

Découvrez-nous

Travaillez avec nous

Imaginez votre parcours

Trouvez votre équilibre

Faites la différence

Préparez votre futur

Les programmes Kering Keys

Exprimez votre talent

Partagez notre quotidien

Trouvez votre futur job

Un engagement historique

Impact Report 2016-2025

Made to matter

Notre EP&L

Informations ESG

Performance ESG 

Mesurer notre impact

Stratégie climat

Réduire

Restaurer et régénérer

Limiter le changement climatique

Stratégie biodiversité

Stratégie eau 

Fonds Régénératif pour la Nature

Bien-être animal

Préserver la planète

Droits humains dans la chaîne d'approvisionnement

Soutenir les femmes dans la chaîne de valeur

Préserver nos savoir faire

L'humain au coeur de la chaîne de valeur

Ambition circularité

Matières premières

Plateformes d'innovation

Processus de production

Nouveaux business models

Upcycling, recyclage et régénération

Innover pour demain

Actualités

Publications et vidéos

Fashion Our Future Podcast

Actualités et ressources

Gouvernement d'entreprise

Répartition du capital

À propos de Kering et chiffres clés

Kering en bourse et dividende

Publications

Information réglementée

Être actionnaire

Vos publications

Assemblée générale

Informations actionnaires

Financement et autres informations

Agenda financier

Capital Markets Day

Contacts actionnaires

Dossiers thématiques

Logothèque

Ressources

Contacts

 | Kering

Key AccountabilitiesClient Experience<ul><li>Lead the team in executing superior client-centric service and after-sales experience to achieve consistent and high client satisfaction</li><li>Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company-sponsored events</li><li>Inspire and foster collaboration amongst team members to achieve coherent and strong clienteling-related activities and training</li><li>Ensure the development, implementation, and execution of company CRM initiatives by guiding and challenging the team to devise and implement effective action plans and personalized future client development opportunities</li><li>Partner closely with the Client Engagement team to lead and leverage business development opportunities, by utilizing a top-client strategy to retain and develop high-potential clients, with a special focus on the Top 100</li><li>Champion full utilization of the various clienteling tools to drive client loyalty and acquisition</li><li>Oversee and guide your team to manage the client flow on the selling floor to ensure all clients are addressed and exceptional service is delivered</li><li>Coach and assist your team to manage and resolve client service issues with the end goal of retaining and enriching the client relationship</li><li>Lead and oversee company-driven local events and product launches, ensuring client attendance and sales results are met</li><li>Maintain and inspire a deep knowledge of competition and prospects in the store’s area and stay well connected to local trends and evolution</li></ul>Leading People<ul><li>Act as a role model for people by embodying a passionate attitude and demonstrating the highest standards of professionalism, ethics, and servant leadership with people and clients</li><li>Assist and guide your team in managing the performance and the development of their teams ensuring high engagement of top performers and effective improvement of bottom performers</li><li>Adopt and foster a growth and can-do mindset with your team members by challenging and stretching them to seek innovative solutions, whilst adhering to ethics and professionalism</li><li>Elevate, empower, and enrich your team’s performance through providing ongoing timely feedback, on-the-job coaching and check-in, and quality career conversations during the annual Performance and Development Review process</li><li>Endorse and develop the leadership and functional capabilities and skills of the Team Manager to become ready for a more-complex future role</li><li>Inspire and champion proactivity and accountability in cultivating and empowering talents in the store, retaining and engaging them, and facilitating their career growth and mobility</li><li>Lead and guide engaging and effective Store Briefings to cascade key business objectives and execution action plans, keeping at heart equal focus on business and people</li><li>Manage and oversee effective and timely resolution of employee-relations matters in partnership with your line manager and the People Partners</li><li>Attract, recruit, and retain a high-performing team and build a talent pipeline through networking and competitive headhunting</li><li>Oversee a consistent and timely Gucci onboarding experience for all new hires</li></ul>Sales Performance<ul><li>Partner cross-functionally to drive and maximize sales performance to consistently achieve the overall sales target and KPIs, while ensuring operational integrity and optimization of monthly profitability</li><li>Devise and drive collaborative and innovative initiatives to propel Gucci to capitalize on the first-mover advantage and seize market opportunities</li><li>Demonstrate sales leadership by playing an active role on the sales floor through coordinating FoH and BoH activities, engaging with top clients, and ensuring the highest level of client service and hospitality</li><li>Oversee and ensure the management of stock levels to maximize full-price selling (for Full-price stores) and maintain a high efficiency in the stock sell-through, as well as alignment with new product launches</li><li>Partner with Training team to ensure the rollout of training priorities and spot eventual areas for improvements</li><li>Guarantee the execution of the training deliverables, so that all people are fully educated on brand pillars and season strategy</li><li>Consistently drive with the team the company’s set KPIs by guiding and challenging them to create and implement strategies, when performance standards are not met</li><li>Guide and ensure the effective allocation of staff resources and schedule to drive sales and maintain a high standard of client service</li><li>Keep up to date with competitors’ analysis; products, sales trends, people strategies, clienteling activities, and launches</li></ul>Running the House<ul><li>Adhere to and oversee the adherence to company policies and procedures including Operations, People, and Security</li><li>Manage and support stock levels through direct communication with key business departments to maximize full-price selling and maintain a high sell-through, as well as alignment with new product launches</li><li>Comply with all Loss Prevention self-audits, monthly cycle counts, incident reporting, and inventory reconciliations to ensure annual inventory shrinkage is below company target</li><li>Provide accurate monthly schedules and timely submission of payroll records for all employees</li><li>Oversee incoming and outbound merchandise requests and shipments</li><li>Support and monitor the After Sales services in store</li><li>Oversee and support maintaining the Visual Merchandising standards set by the Global VM team</li><li>Ensure optimal and consistent adherence to all key health, safety, and security aspects</li><li>Maintain company assets organized in respect of the back-of-house and front-of-house guidelines</li><li>Represent the Gucci image through appropriate wardrobe and presence per the company grooming standards</li><li>Guarantee that the team is fully equipped and aligned with the company rules for grooming and uniforms, by being an example in attitude and supporting those guidelines</li></ul>Requirements<ul><li>Minimum of 5 years of sales management experience in luxury retail</li><li>Bachelor degree in related field</li><li>High degree of ethics, professionalism, integrity and ability to inspire trust and influence a team</li><li>Ability to analyze selling reports, identify business trends and react quickly to the needs of the business</li><li>Proven ability to drive positive client experiences that build loyalty and deliver measurable results</li><li>Ability to manage competing priorities in a fast paced environment</li><li>Proficiency with Microsoft office</li><li>Industry awareness, commercial knowledge and strong business and financial acumen</li><li>Strong verbal and written communication skills and excellent organizational skills</li><li>Passion for the fashion industry</li></ul><div>Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs and sexual orientation – enriches the workplace.  It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.  As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.&#34; </div>

As Gucci Store Manager for our Gardens store, you will lead as a strategist (inside and outside the store) being responsible for store results, people development and growth, client experience, development, and engagement, in addition to store operations.

You will be a cross-functional leader leveraging on all internal and external opportunities to optimize business performance, ensure seamless store functionality, and create an unsurpassed luxury service culture in the store.

You will guarantee efficiency and effectiveness in driving and executing the company’s strategy through maintaining strategic, operational, and floor leadership of the store.

You will embody and foster excellence, hospitality, and passion through consistent role modeling of Gucci’s values and the brand’s client-centric strategy.

Your opportunity<ul><li>Sales &amp; Client Advisor는 내외부 고객에게 발렌시아가 시그니처를 제공하고 매니지먼트팀을 지원하며, 발렌시아가 브랜드 및 이미지를 대표함으로써 매장 매출에 크게 기여합니다.</li><li>발렌시아가 행동을 실천하고, 고객과 소통합니다.</li></ul>How you will contribute<ul><li>매출을 극대화하고, 우수한 고객 서비스와 AS 서비스를 제공합니다.</li><li>주기적으로 시장/패션 트렌드와 비즈니스 환경을 파악합니다.</li><li>고객 경험 제공 및 목표 달성을 위해 동료들을 지원함으로써 팀워크를 강화합니다.</li><li>조직 내외에서 브랜드 문화를 강화하고, 우수한 고객 경험을 제공합니다.</li><li>적극적으로 신규 고객을 개발하고, 기존 고객과의 관계를 꾸준히 강화합니다.</li><li>매니지먼트팀을 도와 매장 절차를 준수합니다.</li></ul>Who you are<ul><li>발렌시아가 제품 감수성을 이해하고 발렌시아가의 이미지 및 가치에 걸맞게 행동할 수 있는 자</li><li>럭셔리 마켓에 대한 관심과 패션 트렌드 지식을 기반으로 신규 고객 개발과 기존 고객과의 관계 강화를 만들어 낼 수 있는 자</li><li>고객 서비스 마인드와 원활한 커뮤니케이션 능력으로 우수한 고객 서비스 및 애프터 세일즈 서비스를 제공할 수 있는 자</li><li>적극적이고 긍정적인 팀 플레이어로 긍정적인 업무 환경 유지와 팀워크 강화에 기여할 수 있는 자</li></ul>Why work with us? 발렌시아가는 브랜드 및 케어링 그룹 내에서 직원들이 전문적으로 성장할 수 있도록 노력하고 있습니다. 리더들로 하여금 뛰어난 실행력을 갖춘 팀을 구축하고 유지할 수 있도록 지원하며, 직원 개개인이 고무적인 업무 환경 속에서 자신의 잠재력을 최대한 발휘할 수 있도록 이끌고 있습니다.Diversity commitment발렌시아가는 다양한 인재를 양성하기 위해 노력하고 있습니다. 성별, 나이, 국적, 문화적 배경, 장애, 성적 지향성을 포함한 모든 형태의 다양성이 우리의 일터와 고객들의 경험을 풍부하게 할 것이라고 믿습니다. 고용주로서 모든 지원자들을 환영하며 균등한 기회를 제공하고, 발렌시아가 행동 역량을 기준으로 인재를 선발합니다. 우리는 인재의 성장과 성공을 추구합니다. 면접 과정을 통해 귀하가 역량을 펼칠 수 있는 기회를 함께 모색하고자 합니다.

About us
발렌시아가는 1917년 스페인 출신의 크리스토발 발렌시아가 (Cristóbal Balenciaga)에 의해 설립되어, 1937년 파리에 정착하며 현대 쿠틔르의 새로운 장을 열었습니다. 실루엣과 기법에 대한 대담한 혁신으로 모던 쿠틔르를 정의한 오리지널 하우스의 유산은, 오늘날에도 여성 및 남성 레디 투 웨어, 액세서리, 오브제를 아우르는 경계를 넘어서는 컬렉션을 통해 계승되고 있습니다. 발렌시아가는 빠르게 확장되는 디지털 영역과의 전례 없는 교류, 소재의 진보, 그리고 사회적 책임에 대한 적극적인 실천을 통해 현대성의 최전선에 자리하고 있습니다. 2021년, 하우스는 창립자가 1968년 은퇴한 이후 처음으로 선보인 50번째 쿠틔르 컬렉션을 통해 첨예한 우아함의 새로운 기준을 다시 한번 제시했습니다.

발렌시아가는 현재 Sales & Client Advisor (판매사원) 직급을 채용 중에 있습니다.

Your opportunity<ul><li>Sales Associate는 내외부 고객에게 발렌시아가 시그니처를 제공하고 매니지먼트팀을 지원하며, 발렌시아가 브랜드 및 이미지를 대표함으로써 매장 매출에 크게 기여합니다.</li><li>발렌시아가 행동을 실천하고, 고객과 소통합니다.</li></ul>How you will contribute<ul><li>매출을 극대화하고, 우수한 고객 서비스와 AS 서비스를 제공합니다.</li><li>주기적으로 시장/패션 트렌드와 비즈니스 환경을 파악합니다.</li><li>고객 경험 제공 및 목표 달성을 위해 동료들을 지원함으로써 팀워크를 강화합니다.</li><li>조직 내외에서 브랜드 문화를 강화하고, 우수한 고객 경험을 제공합니다.</li><li>적극적으로 신규 고객을 개발하고, 기존 고객과의 관계를 꾸준히 강화합니다.</li><li>매니지먼트팀을 도와 매장 절차를 준수합니다.</li></ul>Who you are<ul><li>발렌시아가 제품 감수성을 이해하고 발렌시아가의 이미지 및 가치에 걸맞게 행동할 수 있는 자</li><li>럭셔리 마켓에 대한 관심과 패션 트렌드 지식을 기반으로 신규 고객 개발과 기존 고객과의 관계 강화를 만들어 낼 수 있는 자</li><li>고객 서비스 마인드와 원활한 커뮤니케이션 능력으로 우수한 고객 서비스 및 애프터 세일즈 서비스를 제공할 수 있는 자</li><li>적극적이고 긍정적인 팀 플레이어로 긍정적인 업무 환경 유지와 팀워크 강화에 기여할 수 있는 자</li></ul>Why work with us? 발렌시아가는 브랜드 및 케어링 그룹 내에서 직원들이 전문적으로 성장할 수 있도록 노력하고 있습니다. 리더들로 하여금 뛰어난 실행력을 갖춘 팀을 구축하고 유지할 수 있도록 지원하며, 직원 개개인이 고무적인 업무 환경 속에서 자신의 잠재력을 최대한 발휘할 수 있도록 이끌고 있습니다.Diversity commitment발렌시아가는 다양한 인재를 양성하기 위해 노력하고 있습니다. 성별, 나이, 국적, 문화적 배경, 장애, 성적 지향성을 포함한 모든 형태의 다양성이 우리의 일터와 고객들의 경험을 풍부하게 할 것이라고 믿습니다. 고용주로서 모든 지원자들을 환영하며 균등한 기회를 제공하고, 발렌시아가 행동 역량을 기준으로 인재를 선발합니다. 우리는 인재의 성장과 성공을 추구합니다. 면접 과정을 통해 귀하가 역량을 펼칠 수 있는 기회를 함께 모색하고자 합니다.

About us
발렌시아가는 1917년 스페인 출신의 크리스토발 발렌시아가 (Cristóbal Balenciaga)에 의해 설립되어, 1937년 파리에 정착하며 현대 쿠틔르의 새로운 장을 열었습니다. 실루엣과 기법에 대한 대담한 혁신으로 모던 쿠틔르를 정의한 오리지널 하우스의 유산은, 오늘날에도 여성 및 남성 레디 투 웨어, 액세서리, 오브제를 아우르는 경계를 넘어서는 컬렉션을 통해 계승되고 있습니다. 발렌시아가는 빠르게 확장되는 디지털 영역과의 전례 없는 교류, 소재의 진보, 그리고 사회적 책임에 대한 적극적인 실천을 통해 현대성의 최전선에 자리하고 있습니다. 2021년, 하우스는 창립자가 1968년 은퇴한 이후 처음으로 선보인 50번째 쿠틔르 컬렉션을 통해 첨예한 우아함의 새로운 기준을 다시 한번 제시했습니다.

발렌시아가는 현재 Sales Associate (판매사원) 직급을 채용 중에 있습니다.

Report to: Marketing &amp; Communication Director Under the strategic direction of Director, this role elevates brand image, maximizes visibility, and enhances desirability, ultimately contributing to traffic and sales growth by implementing strategic planning and execution of communication initiatives across contents, PR, and talent engagement. Main Mission Working closely with the Director, the role ensures that locally executed assets follow global strategy while being adapted for the local market. It develops and translates Content, PR, and Celebrity strategies into optimized communication plans that deliver locally resonant executions that reinforces brand equity. Core Responsibilities 1. Content Strategy &amp; Direction •Oversee the content across earned, owned, and social platforms in Japan, ensuring alignment with global and local communication plans and brand elevation objectives. •Collaborate with HQ image team to amplify and localize assets, and lead the development of local content including editorial projects, advertorial partnerships, and creative collaborations. •Ensure consistency and quality of all content outputs, monitoring performance and optimizing effectiveness through data-driven insights.2. PR Strategy •Develop and implement annual PR strategies in close communication with local media teams and create high impact earned media exposure.  •Build and maintain strong network across top-tier media journalists, stylists, and other industry stakeholders.  •Lead negotiations to secure optimal earned-media exposure and strategic placements. •Act as key contact for high-level media inquiries and HQ interviews opportunities. •Oversee development and execution of daily PR activations.  3. Celebrity &amp; KOL Strategy •Define casting strategies by identifying talents whose image, influence, and cultural relevance reinforce brand positioning.  •Design integrated talent activations across content, PR, events, and media platforms, aligned with content narratives, brand storytelling, and campaign objectives. •Oversee relationships with celebrities, KOLs, and agencies.  •Manage contract negotiation, execution, and administration with celebrities and KOLs. •Track performance and impact of talent initiatives to inform future strategy.4. Project Leadership &amp; Execution Excellence •Lead cross-functional communication projects from concept to execution. •Manage timelines, workflows, and stakeholder coordination. •Ensure high execution standards across all outputs. •Provide strategic input and recommendations to Director based on market insights and performance data.5. Reporting &amp; Strategic Optimization •Consolidate PR results, talent impact, content performance, market trend intelligence into structured reporting. •Track KPIs including reach, engagement, EMV. Translate performance analysis into optimization plans.6. Governance &amp; Budget Management •Manage and control PR, Celebrity, Content budgets, ensuring strategic and efficient allocation •Ensure accurate budget control and report 7. Team and project management •Oversee execution quality of all PR, Celebrity/KOL initiatives to ensure consistency and excellence. Supervise daily operations including media pitching, product loans and narrative check, press releases, interviews, photoshoots, event planning. •Manage and mentor team members, providing guidance, performance management, and building capabilitySkills &amp; Profile •7–10&#43; years of experience in PR and communications including content strategy, ideally within luxury, jewelry, fashion or premier brands •Team management experience, with demonstrated skills to develop and motivate team members. •Strong strategic thinking and matures stakeholder management skills. •Highly skilled in communication and negotiation, with influential media relationships •Strong sense of ownership combined with collaborative mindset. •Strong understanding of brand positioning and cultural relevance. •Business-level English for daily communication with HQ (emails, calls, presentations). •Proficiency in PPT and EXCEL, advanced presentation and reporting capabilities. •Proactive, solutions-oriented, and capable of taking initiative. Ability to align with Boucheron Japan’s “One Team” mindset.

Job Family Group Description - Communication & Marketing:
This Job Family Group includes jobs relating to all areas of communication for every audience and channel. Conveys the image and identity of the brand. 

Job Family Description - Communication, PR & Events:
Brings our luxury products onto the stage. Builds a solid reputation for our brands through event organization, press relations and a robust online presence. Builds and maintains positive relationships with internal and/or external stakeholders by developing messages that inform and engage various target audiences.

Speciality Description - Public Relations:
Builds and maintains our company reputation through public relations activities. Gives clear messages on our image internally and externally.

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.  

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Role Mission  As a Gucci Senior Operations Controller, you will be proactively contributing to the stores’ operational governance, inventory integrity, compliance, and luxury service enablement.  You will support management in day-to-day operations including troubleshooting operational, service, facilities, and stockroom issues.   You will make a real difference for each of our clients by offering them unique experience and turning their dreams into a Gucci creation.   Key Accountabilities  Operations <ul><li>Oversee and execute shipping and receiving process and report any issues to Store Director or Operations Manager, taking the necessary steps to resolve;  </li><li>Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages;  </li><li>Ensure an accurate and organized store inventory at all times – oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager;  </li><li>Develop and share ideas to increase efficiency and reduce operational costs;  </li><li>Support the team in the selling process, ensuring the highest level of client experience;  </li><li>Communicate all discrepancies/issues immediately to management; </li><li>Process repairs and damages on a timely basis according to company guidelines;  </li><li>Assist with physical maintenance of the boutique when needed;  </li><li>Pack, handle, and store merchandise according to Gucci standards;  </li><li>Place orders as needed for all supplies for the office and store; </li><li>Ensure compliance with company standards, procedures, and security guidelines. </li></ul>  Inventory <ul><li>Support Store Operations Controllers to ensure an accurate and organized store inventory at all times; </li><li>Oversee and execute store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager </li></ul> Requirements  <ul><li>3&#43; years of previous senior retail operations experience and strong analytical and organizational skills  </li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and teamwork.  </li><li>Strong organizational skills with the ability to manage inventory efficiently. </li><li>Attention to details and accuracy in stock management processes. </li><li>Knowledge of stock control procedures and inventory management software, including receiving, tracking, and storing merchandise. </li><li>Ability to work in a fast-paced environment and handle multiple tasks simultaneously. </li><li>Good communication skills to collaborate with store management, sales teams, and other staff members. </li><li>Flexibility to work varied hours, including weekends and holidays, as required by the retail industry. </li><li>Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes. </li></ul>  We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.  Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.

Founded in Florence, Italy, in 1921, Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.  
 
Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Role Mission As the Senior Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci by providing every client with best-in-class service, elevated and unique experience, and strong client relationships. You aspire to step into the sphere of store leadership by supporting certain activities related to management and store functions.   Key Accountabilities Client Journey <ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.  </li><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. </li><li>Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.  </li><li>Develop client base by recruiting new clients and developing existing ones to the top tier of the segmentation.  </li><li>Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant. </li><li>Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.  </li><li>Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…). </li></ul>Sales Excellence <ul><li>Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely.  </li><li>Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. </li><li>Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. </li><li>Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.  </li><li>Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.  </li><li>Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.  </li><li>Guide and inspire the client to make the best possible decision to buy the right product.  </li><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. </li><li>Assist, as the first point of contact, in resolving common client issues and needs.  </li></ul>Brand &amp; Product  <ul><li>Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. </li><li>Proactively attend trainings to gain insights on product knowledge and selling techniques. </li><li>Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up with the best possible solutions for our clients.  </li><li>Combines styling knowledge with the ability to offer products to best serve the client.  </li><li>Embody Gucci&#39;s philosophy, values, and lifestyle with an enthusiastic attitude. </li><li>Support for a consistent and branded onboarding experience for new Client Advisors and support on facilitating training in collaboration with store management to ensure brand initiatives are understood (in case of a needed support on this management function).  </li></ul>Operational Excellence <ul><li>Actively participate in all store operations such as stock maintenance, stock inventories, and general store administration activities.  </li><li>Adhere to all policies and procedures with a focus on loss prevention and operational excellence. </li><li>Accurately process all POS transactions and ensure accurate capture of client information.  </li><li>Contribute to upholding the visual display of all products following Gucci visual standards. </li><li>Follow Company grooming at all times and according to Gucci standards and policies. </li><li>Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. </li><li>Manage general store administration and functionality. </li><li>Perform management functions at the POS, inclusive of approval of client returns and exchanges (in case of a needed support on this management function). </li><li>Able to perform opening and closing procedures, inclusive of securing of assets such as safe combinations and keys to store (in case of a needed support on this management function). </li></ul>Requirements <ul><li>4&#43; years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. </li><li>Passion and natural interest in relationship building and people engagement.  </li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team. </li><li>Proven ability to perform certain complex tasks with accuracy and commitment.   </li><li>Proven ability to collaborate with teammates and act as a role model.  </li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. </li><li>Deep knowledge about and passion for fashion and luxury. </li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li><li>Excellent commercial awareness and client attitude. </li><li>High flexibility and ability to adapt to different clients and complex situations.  </li><li>Strong communication skills, internally and externally.   </li><li>Ability to work in a fast-moving and dynamic environment. </li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.  
 
Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Role Mission As the Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci and providing them with the best-in-class service, elevated and unique experience, and strong client relationships.  Key Accountabilities Client Journey         <ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.  </li><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. </li><li>Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.  </li><li>Develop client base by recruiting new clients and developing existing ones.  </li><li>Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant. </li><li>Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.  </li><li>Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…). </li></ul>  Sales Excellence <ul><li>Drive individual and collective sales results and maximize selling opportunities in-store and remotely.  </li><li>Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. </li><li>Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. </li><li>Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.  </li><li>Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.  </li><li>Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.  </li><li>Guide and inspire the client to make the best possible decision to buy the right product.  </li><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. </li></ul> Brand &amp; Product  <ul><li>Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. </li><li>Proactively attend trainings to gain insights on product knowledge and selling techniques.  </li><li>Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up with the best possible solutions for our clients.  </li><li>Combines styling knowledge with the ability to offer products to best serve the client.  </li><li>Embody Gucci&#39;s philosophy, values, and lifestyle with an enthusiastic attitude. </li></ul> Operational Excellence <ul><li>Actively participate in all store operations such as stock maintenance, stock inventories, etc.  </li><li>Adhere to all policies and procedures with a focus on loss prevention and operational excellence. </li><li>Accurately process all POS transactions and ensure accurate capture of client information.  </li><li>Contribute to upholding the visual display of all products following Gucci visual standards. </li><li>Follow Company grooming at all times and according to Gucci standards and policies. </li><li>Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. </li><li>Manage general store administration and functionality.  </li></ul>Requirements <ul><li>2&#43; years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. </li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. </li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.  </li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li><li>Deep knowledge about and passion for fashion and luxury. </li><li>Excellent commercial awareness and client attitude. </li><li>High flexibility and ability to adapt to different clients and complex situations.  </li><li>Strong communication skills.  </li><li>Ability to work in a fast-moving and dynamic environment. </li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.

ROLEAs the Client Advisor &amp; Stock Controller, you will play a key role in balancing both front-of-house and back-of-house responsibilities, dedicating approximately 50% of your time to stock management and 50% to client advisory. You will support the efficient flow of merchandise, oversee stock organisation and operational processes, while also deliver an exceptional client and after-sales experience on the shop floor.By combining operational excellence with a strong client-centric approach, you contribute to a seamless store environment, ensuring both business efficiency and the highest standards of service in line with the Saint Laurent brand.CLIENT ADVISOR<ul><li>Provide an outstanding client and after-sale service to all visitors and clients</li><li>Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests waiting for</li><li>Cultivate a robust client portfolio to secure a proactive and growing business</li><li>Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach</li><li>Know how to create personalised, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture</li><li>Show a transparent and genuine attitude with the client and create a unique connection with them</li><li>Communicate in a professional and authentic way, with clients and colleagues</li><li>Effectively use all the available tools to optimize business opportunities</li><li>Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit</li><li>Adhere to all company policies and operational procedures and follow them</li></ul>STOCK CONTROLLER<ul><li>Full management of incoming goods, including receiving and proper stock placement</li><li>Organisation and management of outgoing goods (STS, ICT, markdown, etc.)</li><li>Organisation and optimisation of stock</li><li>Planning and execution of the random Cycle count schedule (all categories, within 3 months &#43; 1 cycle count per week)</li><li>Management of Before Sales activities</li><li>Receiving After Sales items and sending products to the Atelier</li><li>Preparation and execution of the fiscal inventory</li><li>Effective collaboration with the team, actively supporting colleagues and operational activities</li><li>Daily monitoring of negative stock discrepancies</li><li>Weekly verification of reservations</li><li>Key point of reference for store stock across all operations functions</li><li>Reporting any store maintenance needs to the Store Director (SD)</li><li>Providing timely and structured feedback and reports as requested by the SD</li><li>Knowledge of working platforms (e.g. SAP / BOP, etc.)</li><li>Preparation for random counts through product tag checks and managing price changes</li><li>Management, upon SD approval, of orders for work tools and client beverage supplies</li></ul>PROFILE <ul><li>At least 4-6 successful years of experience in a retail and/or back-office environment</li><li>High attention to detail, priority management and organizational skills</li><li>Excellent interpersonal skills</li><li>At ease with using tools and applications, learns fast with new technologies</li><li>Motivation to work in a fast-paced environment, able to multitask &amp; prioritize</li><li>Proactive, enthusiastic, &amp; with a problem-solving attitude</li><li>Have personal taste and passion for the fashion culture, like to create personalized looks</li><li>Have a natural business mindset and an entrepreneurial spirit</li><li>Adaptable, responsive and team orientated</li><li>Highly competent using Word and Excel</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates

ABOUT SAINT LAURENT 

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.  Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewellery, scarves, ties and eyewear.

<div>Inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.</div><div><div><div><div><div><div><div><div><div>We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Hong Kong.How you will contribute:<ul><li>Achieve sales targets in line with company strategy and use effective selling techniques to maximize the business potential of the stores.</li><li>Share information and best practices in order to build solid and harmonious team relationships.</li><li>Deliver excellent customer service and cultivate customer relationships via effective after-sales service.</li><li>Efficiently collect and update customer information for CRM and Client Book use. </li><li>Ensure stock information is updated and carry out store transfer requests correctly. </li><li>Embody our company service values and standards at all times.</li></ul>Who you are:<ul><li>Able to build fruitful, long-term relationships with customers from all over the world.</li><li>An experienced sales person, preferably from within luxury fashion.</li><li>An excellent communicator.</li><li>A driver of great commercial results, time and time again</li><li>A multi-tasking team player who thrives a fast-paced, challenging and dynamic environment.</li></ul></div></div></div></div></div></div></div></div></div>

Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Notre vision, notre ambition, nos valeurs, nos Maisons… Découvrez ce qui fait l’ADN de Kering.

Rejoindre Kering, c’est s’ouvrir un monde d’opportunités, assouvir ses ambitions professionnelles et façonner son parcours au gré de ses envies et de ses besoins.
Découvrez ce que sera votre quotidien au sein de notre Groupe au travers de témoignages de collaborateurs.

Chenling, Kering Keys

Florence, Boucheron

Nathlie, Gucci

Antonino, Gucci

Inspirant. Audacieux. Authentique. Chez Kering, nos collaborateurs d&eacute;finissent les nouveaux standards du luxe. Rejoignez-nous.

Pour soutenir et faire grandir une grande diversit&eacute; de talents, Kering propose aux jeunes dipl&ocirc;m&eacute;s &agrave; partir de Bac+2 des graduate programs&nbsp;exclusifs bas&eacute;s &agrave; Paris : les Kering Keys. En combinant formation sur mesure et exp&eacute;riences vari&eacute;es en management ou en retail, les programmes Kering Keys permettent de s&rsquo;immerger pleinement au sein du Groupe et donnent les cl&eacute;s pour r&eacute;ussir sa carri&egrave;re dans le secteur du luxe.

Nous sommes &agrave; la recherche de collaborateurs passionn&eacute;s par l&rsquo;univers du luxe, d&eacute;cid&eacute;s &agrave; faire la diff&eacute;rence et d&eacute;sireux de fa&ccedil;onner l&rsquo;avenir de notre secteur. D&eacute;couvrez nos opportunit&eacute;s de carri&egrave;re et rejoignez le groupe de luxe le plus influent au monde.

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.Job Family Description -Retail Management: Defines and supervises the commercial strategy for the retail channel. Analyses KPIs to achieve commercial goals. Sub-Job Family Description - Retail Management: Defines strategic initiatives for implementation across the retail channel. Supervises the store network to develop the business, maximise operational efficiency, achieve sales targets and other KPIs. Overarching goal to improve the brand positioning within the market.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Management:
Defines and supervises the commercial strategy for the retail channel. Analyses KPIs to achieve commercial goals. 

Sub-Job Family Description - Retail Management:
Defines strategic initiatives for implementation across the retail channel. Supervises the store network to develop the business, maximise operational efficiency, achieve sales targets and other KPIs. Overarching goal to improve the brand positioning within the market.

Nous sommes actuellement à la recherche d’un(e) Data Product Owner pour intégrer l’équipe Customer Data Domain pour un CDD de 6 moisVotre opportunitéAu sein de l’équipe Customer Data Domain, vous jouerez un rôle clé dans la définition, la priorisation et la mise en œuvre de produits et services data à forte valeur ajoutée pour les métiers et vous serez l’interface privilégiée entre les équipes Client, Data, Analytics et IT.La mission du Customer Data Domain est de gouverner les données clients du groupe en définissant et délivrant des data products dont le but est de devenir la source de vérité, la référence sur l’usage de ces données clients. Nous garantissons ainsi la disponibilité, la cohérence, la qualité et la documentation de ces données.Pour délivrer ces data products, le Domain est organisé en squads composées d’un Data product owner et de data engineers.Comment vous allez contribuerEn tant que Data Product Owner, vous êtes en charge de définir et délivrer des data products gouvernés, qui répondent aux besoins métier et aux enjeux de qualité, et permettent la modélisation data, l’analyse et le reporting/ suivi de KPIs, dans l’optique d’augmenter la connaissance client, la rétention et les ventes. Vous reportez au Product manager du domain et travaillez en étroite collaboration avec les autres Product Owners du domain, et votre squad de data engineers, pour : Identifier les opportunités de création de valeur, comprendre et challenger les besoins data des clients internes (Maisons du groupe et équipes Corporate Kering (data analystes, data scientists…))Prioriser les besoins, rédiger les user stories et gérer le backlog produit afin d’optimiser la valeur délivrée aux utilisateurs (mode Agile)Piloter la conception, le développement et le déploiement des data products en assurant le respect des délais, de la qualité et des objectifs définis.Rédiger et maintenir la documentation des data products via Confluence et le data catalog, et former les équipes à la bonne connaissance et utilisation des data products. Pour mener à bien votre mission, vous devez comprendre les enjeux/ contraintes à la fois business et techniques, pour construire et améliorer en continu le patrimoine de données client du groupe.  Qui êtes-vous4-10 ans d’experience data, en tant que Product Owner, Data Analyst ou Data Engineer (avec compétences business)Vous possédez une solide compréhension des concepts liés à la donnée, notamment en matière de modélisation, de qualité des données, d’analytique et de gouvernance. A l’aise en SQLVous maitrisez les méthodes Agile et avez de fortes compétences d’organisation Orienté résultats et impact business   Vous savez travailler dans des environnements en forte évolution, impliquant plusieurs équipesCapacité à définir des process long-terme, permettant d’accompagner la transformation data de l’entrepriseBon relationnel et capacités de communication, à la fois avec des profils fonctionnels et techniquesBonnes capacités de gestion de projetFrançais et Anglais courantPourquoi nous rejoindre ?Cette opportunité vous permettra d’occuper un poste stratégique au cœur de la transformation de Kering.Votre rôle a un impact direct sur la manière dont le Groupe connaît, comprend et engage ses clients à travers l’ensemble de ses Maisons.En tant que Data Product Owner, vous participerez à la création de valeur à partir des données clients en transformant des actifs data complexes en produits, services et capacités à forte valeur ajoutée pour les métiers. Vous contribuerez à développer une vision unifiée du client, à améliorer la qualité et l’exploitation des données, et à permettre la mise en œuvre de cas d’usage générateurs de croissance, d’efficacité opérationnelle et d’excellence client.Vous évoluerez également au cœur des enjeux de gouvernance des données, en contribuant à définir les standards, les processus et les pratiques qui garantissent la fiabilité, la conformité et la pérennité du patrimoine data du Groupe. Ce poste offre une opportunité unique d’allier vision stratégique, innovation, impact business et excellence opérationnelle dans un environnement international en constante évolution. Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

A propos de Kering

Groupe de luxe mondial né d’une histoire familiale et entrepreneuriale, Kering réunit un ensemble de Maisons reconnues pour leur créativité en matière de couture et de prêt-à porter, de maroquinerie, de joaillerie, de lunetterie et de beauté : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear. Inspirées par leur histoire et par leur patrimoine, les Maisons du Groupe conçoivent et façonnent des produits et des expériences d'exception qui reflètent l’engagement de Kering pour l’excellence, le développement durable et la culture. Cette vision s’incarne dans la signature du Groupe : Creativity is our Legacy. Comptant 44 000 collaborateurs, Kering a réalisé un chiffre d’affaires de 14,7 milliards d’euros en 2025.

Your opportunityThe Trade Marketing Manager will be responsible for developing and executing localized trade marketing initiatives that drive brand visibility, customer engagement, and sales performance across assigned markets. How you will contribute<ul><li>Develop and implement regional and localized trade marketing plans aligned with global brand objectives and guidelines. </li><li>Lead the planning and execution of BTL marketing activities. </li><li>Design tailored marketing initiatives, promotions, retail incentives, and merchandising programs.</li><li>Manage relationships with assigned accounts, distributors, and stakeholders. </li><li>Conduct regular market visits and identify growth opportunities. </li><li>Monitor competitive activity and market trends. </li><li>Manage projects from concept through execution. </li><li>Coordinate with agencies, suppliers, and external partners.</li><li>Coordinate POSM delivery with Customer Service and Logistics teams.</li><li>Manage POP material shipping and retail execution.</li><li>Manage Demand Planning and Forecasts of POP materials for all brands and assigned accounts.</li><li>Support budget management and ROI tracking. </li><li>Ownership of budget pertaining to assigned area and customers </li><li>Process invoices and payments through SAP. </li><li>Prepare monthly reports and maintain trackers. </li><li>Develop and deliver training materials and workshops.</li><li>Partner with HQ teams to adapt global initiatives to local markets.</li></ul>Who you are<ul><li>&#43;5 years of experience in Trade Marketing, Sales Support, or related field.</li><li>Experience managing projects from planning through execution within multinational luxury, fashion, beauty, cosmetics, eyewear, or premium consumer goods preferred. </li><li>Fluent in English and Spanish, Portuguese.</li><li>Proficient in Microsoft Office; SAP experience is a plus. </li><li>Strong project management and organizational skills.</li><li>Entrepreneurial mindset and proactive problem-solving.</li><li>Results-driven with strong commercial awareness.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Excellent interpersonal skills.</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth and become part of a thriving team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us

Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.

We are currently seeking a Trade Marketing Manager as part of our LATAM team in our office in Miami.

工作职责 熟悉QEELIN服务标准并严格遵守&#xff0c;确保给予顾客周到的服务和美好的购物体验。 完成公司分配的销售指标并与团队成员积极配合&#xff0c;和谐共进。 了解市场动态、竞争品牌等相关信息&#xff0c;给予客户专业的分析&#xff0c;不断提高客户对品牌的认知度和满意度。 精通店内各项流程/工具的使用方法&#xff0c;熟知运营合规纪律&#xff0c;严格遵守集团/QEELIN商业政策与流程。 确保货品安全&#xff0c;避免货品失窃及其他损失情况。 严格遵照品牌要求&#xff0c;确保个人形象和行为符合品牌要求 完成由上级主管安排的其他工作任务。

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Speciality Description - Client Advisor:
Advises our customers during the buying journey. Presents the collection using brand standards. Follows company values as the visible face of the brand. Contributes to reaching sales targets and enhances customer satisfaction. There are specific Jewelry Client Advisor Job Profiles for roles selling jewelry and watches.

Alexander McQueen is a British luxury house founded by Lee Alexander McQueen. Established in London in 1992, the house joined the Kering Group in 2001 and has been under the creative direction of Seán McGirr since December 2023.From its inception, McQueen has been defined by its expression of individuality and subversive strength, pushing the boundaries of British tailoring traditions. Today, with a design studio and atelier based in London, the house upholds its foundational values, known for its uncompromising creative vision and incisive tailoring.  At McQueen, we live and breathe a culture defined by our key Behaviours:<ul><li>Empower – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?<ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage</li><li>Exchanging with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed</li><li>Contribute to the visual display of the products in accordance with AMQ visual standards</li><li>Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures</li><li>Follow Company grooming, accordingly with AMQ standards and policies</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools</li><li>Strengthen Client loyalty by participating in the Department or Store’s clientelling initiatives</li><li>Constantly strive to stay updated on knowledge on product knowledge, sales techniques, Client Services, and Company policies and procedures </li><li>Operate with the highest level of care and respect for the product</li><li>Act in compliance to Company procedures on operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Required Skills:<ul><li>Proven experience in a similar role within fashion retail companies</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Excellent commercial awareness</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Customer centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

岗位任务  销售顾问向门店经理汇报工作;他/她执行销售和定制化客户服务&#xff0c;并将个人和店铺目标和KPI化。销售顾问是重要的品牌大使。他/她向客户提供独特而非凡的奢侈品体验&#xff0c;热情地引导客户了解品牌&#xff0c;维系积极长久的客户关系。  ROLE MISSION  The Sales Advisor reports to the Store Manager; he/she carries out sales and clienteling actions in order to maximize individual and store target and KPIs. The Sales Advisor is a key ambassador of the Brand. He/She provides a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship.    你的职责:   - 通过完成店铺经理设定的目标&#xff0c;为团队工作做出贡献   - 至始至终与客户建立和发展积极的关系   - 客户关系拓展和客户粘性管理   - 有效利用客户手册来培养现有客户与潜在客户的关系   - 建立和培养人脉圈&#xff0c;以扩大潜在客户基础   - 收集市场信息: 新趋势、事件、竞争对手的活动和产品   - 有效地与店内和公司内的同事进行互动和协作   - 根据公司标准和指导方针执行库存程序   - 尊重Brioni的准则、职责和流程&#xff0c;及时分享可能出现的问题和风险  YOUR RESPONSIBILITIES:  -   Contributes to the teamwork by the accomplishment of the goals set by the Store Manager  -   Creates and develops a positive relationship with the customers, from the *** contact to the farewell  -   Meet and exceed CRM and retention goals  -   Effectively utilizes the Client Book to nurture the relationship with the existing and potential customers  -   Creates and cultivates a network of contacts to expand potential customer base   -   Gathers information about the market: new trends, events, competitors’ activities and products  -   Effectively interacts and collaborates with colleagues in the store and in the company at large  -   Implements stock procedures according to company standards and guidelines  -   Respects Brioni standards, roles and procedures, promptly sharing possible issues and risks  岗位要求   - 有销售工作经验   - 英语良好&#xff0c;会第二语言者优先   - 能够长时间在销售现场工作   - 每月至少有2个周六和2个周日的工作时间&#xff0c;包括如需年度盘点期间和假期期间   - 具备良好的倾听和沟通能力   - 能灵活工作在多元文化环境中   - 具备人脉协作能力和积极主动性   - 具备自我发展态度   - 具备主人翁意识  REQUIREMENTS  -   Experience in a sales position   -   Fluent in English, a second language is a plus  -   Ability to be mobile on the sales floor for extended periods of time   -   Availability to work a minimum of 2 Saturdays and 2 Sundays per month, annual inventory, and holiday season  -   Listening and communication skills  -   Flexibility to work in a multicultural context  -   Networking and proactivity  -   Self-development attitude  -   Sense of ownership

About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté. Inspiredby their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed 47,000 people and generated revenue of €17.2 billion.  Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.La tua opportunità La persona, riportando al Responsabile della Sezione Aerografo e Dilaccatura, entrerà a far parte della nostra Manifattura a Sesto Fiorentino (FI), apprendendo le tecniche di decorazione con Aerografo Manuale e Aerografo Robot.Come contribuirai: Aerografo Manuale<ul><li>Utilizzo di apparecchi ad aria compressa per verniciatura a spruzzo</li><li>Preparazione dei colori attraverso la macinazione e diluizione con acqua o olio</li><li>Attrezzaggio della cabina con particolare attenzione al posizionamento dell’articolo da lavorare sul tornio e sugli altri supporti necessari</li><li>Montaggio e smontaggio dell’apparecchiatura per la spruzzatura</li><li>Esecuzione di aerografature con graduale livello di difficoltà</li><li>Controllo qualità cromatiche dei prodotti decorato e individuazione dei difetti</li></ul>Aerografo Robot<ul><li>Settaggio del robot</li><li>Preparazione dei colori per il robot</li><li>Controllo qualità cromatica del prodotto lavorato con relativi set-up di aggiornamento del robot</li></ul>Chi sei: <ul><li>Hai preferibilmente un percorso formativo in campo artistico</li><li>Hai esperienza con apparecchi ad aria compressa per verniciatura</li><li>Hai comprovate capacità manuali e di precisione</li><li>Possiedi un&#39;ottima attitudine all’osservazione e all’attenzione dei dettagli cromatici</li><li>Possiedi predisposizione ed interesse all’utilizzo di macchinari robot</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.What we offerCompensation: a partire da 23.803,64€ lordi annui, commisurata all’esperienza, con accesso al bonus annuale previsto dal CCAL.Benefit: oltre a quanto previsto dalla normativa vigente, offriamo accesso alla mensa aziendale e al programma di welfare aziendale.CCNL applicato: CCNL per gli addetti all’industria delle piastrelle di ceramica, dei materiali refrattari, della ceramica sanitaria, delle porcellane e ceramiche per uso domestico e ornamentale, della ceramica tecnica e dei tubi in gres.Inquadramento: Operaio – Livello E2

Talent

talent

Découvrez-nous

Partagez notre quotidien

Chenling, Kering Keys

Florence, Boucheron

Nathlie, Gucci

Antonino, Gucci

Exprimez votre talent

Les programmes Kering Keys

Trouvez votre futur job

GUCCI Store Manager

BALENCIAGA Sales & Client Advisor

BOUCHERON PR, Celebrity & Content Communication Manager

SAINT LAURENT Client Advisor & Stock Controller (Dublin, Brown Thomas)

BOTTEGA VENETA Part Time Sales

POMELLATO - Head of Retail, China

KERING Customer Data Product Owner CDD

KERING EYEWEAR Trade Marketing Manager LATAM

QEELIN_Sales Associate

McQueen Senior Client Advisor

BRIONI Sales Advisor

GINORI 1735 - Addetta/o al Robot Aerografo