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 | Kering

<div><div>Job Description</div></div><div><div><div><div>1858년 설립 후, 파리 방돔광장에서 가장 오랜 역사를 지닌 주얼리 하우스 “부쉐론”에서 메종의 가치를 실현하고 함께 성장할 잠재력 있는 Sales Associate를 모집합니다.Your opportunitySales Associate 는 뛰어난 고객 서비스 정신을 갖고 내외부 고객에게 메종에 대한 정보를 전달하고 브랜드를 홍보하며 스토어 업무절차를 준수하며 판매에 크게 기여합니다. How you will contribute매장을 효율적으로 관리하며 판매 목표와 KPI를 달성하게 위한 계획을 설정합니다.하우스에 대한 정보를 전달하고 브랜드를 홍보합니다.시장에 대한 지식을 파악합니다.판매 절차를 준수하여 매출에 기여하며, 우수한 고객 서비스를 제공합니다.[부쉐론의 비전과 가치]새로운 도전을 적극적으로 수용하고 창의적인 생각을 촉진하며 변화할 준비가 되어 있습니다.뛰어난 고객 서비스 정신을 갖고 매장의 고객 서비스 원칙을 준수하여 목표를 달성하기 위해 최선을 다합니다.자신의 단점과 실수를 인정할 수 있으며 동료직원, 고객과 주주들을 존중하며, 배려하는 업무 관계를 만듭니다.서로의 의견을 존중하며 서로를 돕고 우호적이고 진심이 느껴지는 업무환경을 촉진합니다. Who you are[자격요건 및 우대사항]럭셔리 주얼리 또는 워치브랜드 경력 선호경력자 우대 / 신입 가능럭셔리 주얼리에 대한 관심과 열정을 지니신 분, 긍정적인 마인드세일즈 스킬, 커뮤니케이션 스킬 및 팀플레이어, 서비스 정신을 갖추신 분 배려와 조화를 중시하는 팀 플레이어Why work with us?이 기회는 Kering 모험에 참여하고 배우고 성장할 수있는 무한한 가능성을 제공하는 글로벌 럭셔리 그룹에서 번성하는 아틀리에의 일원이되어 비즈니스 발전에 적극적으로 기여할 수있는 멋진 기회입니다. 인재 개발은 Kering의 관리 원칙이며 내부 이동성을 육성하기 위해 최선을 다하고 있습니다. 우리의 공통 비전은 리더십 기술을 장려하고 모든 직원이 활기차고 만족스러운 직장 환경에서 잠재력을 최대한 발휘할 수 있도록 도와줍니다.Diversity Commitment“Kering은 다양한 인력을 만들기 위해 최선을 다하고 있습니다. 성별, 연령, 국적, 문화, 종교적 신념 및 성적 지향과 같은 모든 형태의 다양성이 직장을 풍요롭게한다고 믿습니다. 이것은 사람들이 개인적으로나 집단적으로 자신의 재능을 표현할 수있는 기회를 열어주고 변화하는 세상에 적응하는 우리의 능력을 강화하는 데 도움이됩니다. 기회 균등 고용주로서 우리는 배경에 관계없이 자격을 갖춘 모든 지원자의 지원을 환영하고 고려합니다.”</div></div></div></div>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail & On-Line Selling:
Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Role Mission As the Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci and providing them with the best-in-class service, elevated and unique experience, and strong client relationships.  Key Accountabilities Client Journey         <ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.  </li><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. </li><li>Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.  </li><li>Develop client base by recruiting new clients and developing existing ones.  </li><li>Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant. </li><li>Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.  </li><li>Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…). </li></ul>  Sales Excellence <ul><li>Drive individual and collective sales results and maximize selling opportunities in-store and remotely.  </li><li>Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. </li><li>Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. </li><li>Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.  </li><li>Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.  </li><li>Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.  </li><li>Guide and inspire the client to make the best possible decision to buy the right product.  </li><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. </li></ul> Brand &amp; Product  <ul><li>Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. </li><li>Proactively attend trainings to gain insights on product knowledge and selling techniques.  </li><li>Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up with the best possible solutions for our clients.  </li><li>Combines styling knowledge with the ability to offer products to best serve the client.  </li><li>Embody Gucci&#39;s philosophy, values, and lifestyle with an enthusiastic attitude. </li></ul> Operational Excellence <ul><li>Actively participate in all store operations such as stock maintenance, stock inventories, etc.  </li><li>Adhere to all policies and procedures with a focus on loss prevention and operational excellence. </li><li>Accurately process all POS transactions and ensure accurate capture of client information.  </li><li>Contribute to upholding the visual display of all products following Gucci visual standards. </li><li>Follow Company grooming at all times and according to Gucci standards and policies. </li><li>Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. </li><li>Manage general store administration and functionality.  </li></ul>Requirements <ul><li>2&#43; years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. </li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. </li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.  </li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li><li>Deep knowledge about and passion for fashion and luxury. </li><li>Excellent commercial awareness and client attitude. </li><li>High flexibility and ability to adapt to different clients and complex situations.  </li><li>Strong communication skills.  </li><li>Ability to work in a fast-moving and dynamic environment. </li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.  Salary Range – ColoradoFor individuals assigned and/or hired to work in Colorado, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current base salary range is $22.00 USD to $24.00 USD. Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Benefits include: <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>401K</li></ul>EOE M/D/F/V

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.  

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Role Mission As a Gucci Operations Controller, you will be responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory.  You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues. You will make a real difference for each of our clients by offering them unique experience and turning their dreams into a Gucci creation.  Key Accountabilities Operations <ul><li>Execute shipping and receiving process, reporting any issues to Store Director or Operations Manager and taking the necessary steps to resolve; </li><li>Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages; </li><li>Assist Store Director or Operations Manager with identifying problems in operations process and resolve them in quickly and timely manner; </li><li>Maintain clear and accurate operations documents/procedures for reference purposes; </li><li>Submit all required tax-exempt forms and as received; </li><li>Communicate all discrepancies/issues immediately to management; </li><li>Process repairs and damages on a timely basis according to company guidelines; </li><li>Assist with physical maintenance of the boutique; </li><li>Place orders as needed for all supplies for the office and store; </li><li>Ensure compliance with company standards, procedures, and security guidelines. </li></ul>Inventory <ul><li>Execute and ensure an accurate and organized store inventory at all times; </li><li>Perform store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager. </li></ul>Requirements <ul><li>Previous 2-3&#43; years of experience in a similar role, preferably within the fashion retail industry or luxury sector. </li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and teamwork.  </li><li>Strong organizational skills with the ability to manage inventory efficiently. </li><li>Attention to details and accuracy in stock management processes. </li><li>Knowledge of stock control procedures and inventory management software, including receiving, tracking, and storing merchandise. </li><li>Ability to work in a fast-paced environment and handle multiple tasks simultaneously. </li><li>Good communication skills to collaborate with store management, sales teams, and other staff members. </li><li>Flexibility to work varied hours, including weekends and holidays, as required by the retail industry. </li><li>Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes. </li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.

Founded in Florence, Italy, in 1921, Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.  
 
Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Nous sommes actuellement à la recherche d’un(e) Chef(fe) de projet événements externes pour intégrer l’équipe Image au sein de la Direction de la communication.Votre opportunité Vous aurez l’occasion de rejoindre une équipe dynamique, à un poste en événementiel dans un grand groupe de Luxe à travers des projets de grande envergure.Comment vous allez contribuer Rattaché(e) à la Responsable des Événements Externes, vous serez amené(e) à travailler de la conception à la production de divers événements externes de plusieurs types au cours de l’année, notamment avec un rôle de pilotage sur deux volets récurrents qui constitueront vos missions principales : Festival de CannesPilotage de l’aménagement et décoration de l’espace hospitalité de Kering ainsi que la gestion de son planning et son exploitation évènementielle.Contact principal de l’hôtel qui nous loue l’espace pour nos besoins en service maître d’hôtel, restauration et autres besoins pour assurer une expérience invité sans faille.Mise en place de la « plateforme logistique » Kering (Services de coiffure/maquillage, flotte de voitures…) dont la contractualisation et supervision de nos partenaires qui forment l’équipe.Suivi budgétaire et rétroplanning.Laennec – 40 rue de SèvresResponsable de tous les événements qui se déroulent au siège social de Kering situé au 40, rue de Sèvres, en coordination avec les équipes communication et les autres directions Kering.Organisation de tous les événements externes (visite, exposition, cocktail, déjeuner…) de la réflexion au jour J.Gestion de l’image du siège social (fleuriste, décoration &amp; aménagements) .Gestion des agences/prestataires événements.Suivi des budgets.Responsable du planning de l’exploitation et rôle de conseil des autres directions qui peuvent être amenées à organiser des événements au siège social.Vous aurez également pour mission un rôle de centralisation et de gestion de nos besoins du logiciel Launchmetrics (mise à jour ponctuel de nos contacts, invitations et RSVP, lien principal avec le prestataire…).Qui êtes-vous De formation supérieure Bac &#43;5 (École de Commerce, Sciences Po, écoles de communication) ou équivalent universitaire.Anglais et Français courants indispensables.Minimum 4 ans d’expérience en événementiel (agence ou annonceur) .Esprit structuré, rigoureux, et très dynamique.Bonne gestion du temps et des priorités, autonomie et très bonne capacité d’organisation.Connaissance des codes de l’industrie du luxe et appétence pour l’esthétique et la décoration.Maîtrise du logiciel Launchmetrics mais appréciée.Pourquoi nous rejoindre ? A travers ses collaborateurs, Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

Groupe de luxe mondial né d’une histoire familiale et entrepreneuriale, Kering réunit un ensemble de Maisons reconnues pour leur créativité en matière de couture et de prêt-à porter, de maroquinerie, de joaillerie, de lunetterie et de beauté : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear. Inspirées par leur histoire et par leur patrimoine, les Maisons du Groupe conçoivent et façonnent des produits et des expériences d'exception qui reflètent l’engagement de Kering pour l’excellence, le développement durable et la culture. Cette vision s’incarne dans la signature du Groupe : Creativity is our Legacy. Comptant 44 000 collaborateurs, Kering a réalisé un chiffre d’affaires de 14,7 milliards d’euros en 2025.

<div>Key Accountabilities<ul><li>Retail Network &amp; Team Leadership: Manage a network of directly operated stores, overseeing both retail and office functions. Strengthen the local organization by providing strong leadership, ensuring teams are aligned with brand fundamentals, and achieving market, financial, and operational targets.</li><li>Financial sustainability: Manage all available P&amp;L levers, both on the revenue and cost side, to ensure committed yearly financial goals are achieved.</li><li>Brand Alignment: Act as the key liaison between the Corporate EMEA HQ and the local markets, ensuring the successful implementation of brand strategy. Align the internal organization with corporate priorities, key messages, and business objectives while maintaining a high level of consistency across all functions.</li><li>Market &amp; Business Intelligence: Collaborate with EMEA HQ teams and corporate functions to provide valuable insights into market trends, consumer behaviors, and competitive positioning. Lead change management initiatives that are consistent with the global strategy while adapting to local market dynamics, providing feedbacks from the local market on customer preferences, sales performance, and operational challenges to influence strategic decision-making.</li><li>Customer Experience &amp; Retail Excellence: Engage with VIP clientele customers, fostering long-term relationships and brand loyalty. Implement Retail Excellence initiatives to ensure a luxury customer journey and an elevated in-store experience and service.</li><li>People Development &amp; Leadership: Coach, mentor, and motivate local teams, to build a strong customer-oriented culture and high-performance environment. Clearly communicate short-term and mid-term goals, inspiring teams to meet Company expectations and financial objectives.</li><li>Talent Acquisition &amp; Training: Strengthen the organization by identifying and hiring top talents while fostering employee growth through continuous training and development programs and internal mobility.</li><li>Retail Network Management &amp; Partnerships Management Analyze and optimize the retail footprint in the assigned market, identifying underperforming locations and potential opportunities, developing and maintaining strong relationships with landlords, property owners, and business partners.</li></ul>Identify business opportunities, manage and implement new store openings and develop and manage relationships with Landlords.<div>Key Requirements<ul><li>Proven track record in managing a sophisticated, customer-oriented retail organization within the luxury and fashion industry at international level. Strong understanding of premium client expectations, elevated service standards, and the operational complexities of a high-end retail environment.</li><li>Able to integrate luxury service codes into the customer journey, ensuring an elevated client experience.</li><li>Strong leadership skills with the ability to drive transformation in a large corporate setting, leading diverse teams, inspiring and motivating employees, and fostering a high-performance culture. Proven ability to delegate effectively while maintaining accountability.</li><li>Highly proactive, innovative, and solutions-oriented in addressing market demands and business needs.</li><li>Ability to influence and engage stakeholders across different functions. Skilled in building consensus and aligning teams towards a unified vision, while ensuring strategic priorities are met.</li><li>Experience in navigating dynamic market conditions. Comfortable operating in a fast-changing retail landscape, leveraging analytical insights and strategic agility to anticipate trends, adapt business practices, and drive sustained growth.</li><li>A broad and multicultural professional background, providing strong cross-functional and cross-cultural awareness, as well as the ability to connect different perspectives and contexts.</li><li>Proficiency in English is essential.</li></ul></div></div>

Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job descriptionContext of the InternshipBalenciaga is leading a large-scale Sales &amp; Operations Planning (S&amp;OP) transformation program, aiming to redesign planning processes, strengthen cross-functional collaboration, and deploy advanced planning and reporting tools across the organization.Within this strategic context, the intern will support the S&amp;OP transformation program and work closely with the Program Manager. The internship offers hands-on exposure to business analysis, planning processes, data-driven decision-making, and transformation project management in a complex, international and fast-paced environment.Objectives of the InternshipThe objective of this internship is to:<ul><li>Support the execution of a transversal S&amp;OP transformation program</li><li>Contribute to business and data analyses supporting planning decisions</li><li>Assist in structuring processes, reporting and transformation deliverables</li><li>Gain a deep understanding of how planning, systems and business decisions are interconnected in a luxury environment</li><li>Contribute to the deployment of large-scale transformation initiatives, supporting the rollout of processes, tools and ways of working across teams</li><li>Support project management activities related to the transformation program, including planning, coordination, follow-up and delivery tracking</li></ul>Profile Sought<ul><li>Student in Engineering, Business, Supply Chain, Operations or related fields</li><li>Strong analytical mindset and interest in data-driven decision-making</li><li>Comfortable working with Excel; knowledge of Power BI, Anaplan and/or programming skills is a strong advantage</li><li>Structured, rigorous and detail-oriented, with strong synthesis skills</li><li>Curious, proactive and eager to learn in a complex transformation environment</li><li>Good communication skills, both written and oral</li><li>Fluent in English (French, Spanish or Italian are a plus)</li></ul>Learning OutcomesDuring this internship, the intern will:<ul><li>Gain exposure to a large-scale S&amp;OP transformation in a luxury environment</li><li>Develop strong analytical and problem-structuring skills</li><li>Understand planning processes end-to-end and their impact on business performance</li><li>Learn how transformation programs are structured, governed and deployed</li><li>Work closely with cross-functional and international stakeholders</li><li>Gain hands-on experience with advanced planning and reporting tools</li></ul>Why work with us ?Balenciaga is committed to fostering your professional development within the House and the Kering Group. We encourage our managers to create high-performance teams that strive for excellence. We support each of our employees so that they can express their full potential in a stimulating and fulfilling work environment.Diversity Commitment Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

About us

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.

Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.

In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.

From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.

In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga

<div><div><div>As the Senior Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci by providing every client with best-in-class service, elevated and unique experience, and strong client relationships. </div><div></div></div><div>You aspire to step into the sphere of store leadership by supporting certain activities related to management and store functions.   </div><div></div><div>Key Accountabilities </div><div>Client Journey </div><div><ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.  </li></ul></div><div><ul><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. </li></ul></div><div><ul><li>Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.  </li></ul></div><div><ul><li>Develop client base by recruiting new clients and developing existing ones to the top tier of the segmentation.  </li></ul></div><div><ul><li>Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant. </li></ul></div><div><ul><li>Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.  </li></ul></div><div><ul><li>Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…). </li></ul></div><div></div><div>Sales Excellence </div></div><div><div><ul><li>Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely.  </li></ul></div><div><ul><li>Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. </li></ul></div><div><ul><li>Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. </li></ul></div><div><ul><li>Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.  </li></ul></div><div><ul><li>Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.  </li></ul></div><div><ul><li>Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.  </li></ul></div><div><ul><li>Guide and inspire the client to make the best possible decision to buy the right product.  </li></ul></div><div><ul><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. </li></ul></div><div><ul><li>Assist, as the first point of contact, in resolving common client issues and needs.  </li></ul></div><div></div><div>Brand &amp; Product  </div><div><ul><li>Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. </li></ul></div><div><ul><li>Proactively attend trainings to gain insights on product knowledge and selling techniques. </li></ul></div><div><ul><li>Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up with the best possible solutions for our clients.  </li></ul></div><div><ul><li>Combines styling knowledge with the ability to offer products to best serve the client.  </li></ul></div><div><ul><li>Embody Gucci&#39;s philosophy, values, and lifestyle with an enthusiastic attitude. </li></ul></div><div><ul><li>Support for a consistent and branded onboarding experience for new Client Advisors and support on facilitating training in collaboration with store management to ensure brand initiatives are understood (in case of a needed support on this management function).  </li></ul></div><div></div><div>Operational Excellence </div><div><ul><li>Actively participate in all store operations such as stock maintenance, stock inventories, and general store administration activities.  </li></ul></div></div><div><div><ul><li>Adhere to all policies and procedures with a focus on loss prevention and operational excellence. </li></ul></div><div><ul><li>Accurately process all POS transactions and ensure accurate capture of client information.  </li></ul></div><div><ul><li>Contribute to upholding the visual display of all products following Gucci visual standards. </li></ul></div><div><ul><li>Follow Company grooming at all times and according to Gucci standards and policies. </li></ul></div><div><ul><li>Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. </li></ul></div><div><ul><li>Manage general store administration and functionality. </li></ul></div><div><ul><li>Perform management functions at the POS, inclusive of approval of client returns and exchanges (in case of a needed support on this management function). </li></ul></div><div><ul><li>Able to perform opening and closing procedures, inclusive of securing of assets such as safe combinations and keys to store (in case of a needed support on this management function). </li></ul></div><div></div><div>Requirements </div><div><ul><li>4&#43; years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. </li></ul></div><div><ul><li>Passion and natural interest in relationship building and people engagement.  </li></ul></div><div><ul><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team. </li></ul></div><div><ul><li>Proven ability to perform certain complex tasks with accuracy and commitment.   </li></ul></div><div><ul><li>Proven ability to collaborate with teammates and act as a role model.  </li></ul></div><div><ul><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. </li></ul></div><div><ul><li>Deep knowledge about and passion for fashion and luxury. </li></ul></div><div><ul><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li></ul></div><div><ul><li>Excellent commercial awareness and client attitude. </li></ul></div></div><div><div><ul><li>High flexibility and ability to adapt to different clients and complex situations.  </li></ul></div><div><ul><li>Strong communication skills, internally and externally.   </li></ul></div><div><ul><li>Ability to work in a fast-moving and dynamic environment. </li></ul></div><div></div><div>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. </div><div></div><div>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      </div><div>When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.</div></div>

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Nous sommes actuellement à la recherche d’un(e) Assistante de direction pour intégrer l’équipe Client Kering Coroporate.Votre opportunitéDans le cadre de la création du département Client Office, nous sommes à la recherche d’une Assistante de direction pour aider plusieurs Directeurs dans la gestion et planification de leur agenda et la coordination de leurs événements professionels. Comment vous allez contribuerAssurer la gestion d’agendas complexes et mouvants Organiser des déplacements en France et à l’international Contacts téléphoniques en interne comme en externe (niveau Comex) Préparation des projets de réponses mails et courriers Organisation de réunions Suivi du budget et gestion des notes de fraisAccueil et gestion des onboardings avec la sécurité et HR Qui êtes-vousExpérience en assistanat d’un Directeur niveau ComexGestion du temps et des priorités (proactivité, anticipation et autonomie)Respect de la confidentialité Haut niveau de professionnalisme et d&#39;exigenceFrançais et anglais courants indispensables. Poste international en contact avec des interlocuteurs de métiers très différentsExcellent Relationnel Très bonne maîtrise du Pack Office Pourquoi nous rejoindre ?Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

We are currently seeking a Women and Men’s Shoes Collection Merchandising Intern as part of our dynamic team in Milan.How you will contribute?Follow-up and support in the deployment of the product strategy:<ul><li>Participate in the elaboration of the collection plan to explore new functions and product opportunities.</li><li>Realise competitor benchmark (product typology and mix, price mapping).</li><li>Support and collaborate with the Product Development Team to monitor the progress of the collections.</li><li>Weekly/Monthly sell out analysis and ad hoc sales reporting.</li><li>Create the documents to plan seasonal marketing activities and ad hoc product launches events.</li><li>Manage the collection samples.</li><li>Involvement in all daily and ad hoc activities of Merchandising Department.</li></ul>Showroom preparation:<ul><li>Support in the elaboration of the line sheets, collection file and look list during the selling campaign preparation.</li><li>Daily management of the different product categories; management of the sample assortment according to the different requests, catalogue opening requests to be managed with product development teams.</li><li>Elaborate product descriptions, hierarchy checks in collaboration with all the involved departments.</li><li>Support in the development of the collection training to explain the collection inspirations and strategy.</li><li>Prepare the end of selling campaign sell-in analysis.</li></ul>Who you are?<ul><li>Successful studies in Business Management, Fashion &amp; Luxury Brand Management or any equivalent studies;</li><li>Eligible for a 6-months curricular internship</li><li>Fluent in English, Italian is a plus;</li><li>6 months experience in similar roles (internships included) is a plus;</li><li>In store experience is a plus;</li><li>Aesthetical sensibility, product knowledge and passion for Fashion combined with a strong analytical mindset;</li><li>Organizational skills and ability to handle multiple tasks and meet deadlines in a fast-paced environment;</li><li>Detail-oriented, dynamic and proactive;</li><li>Teamwork and good relational skills;</li><li>Proficient with Microsoft Excel, Power Point and Office.</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us

Bottega Veneta – inspiring individuality with innovative new modes of craftsmanship since 1966. Under the direction of Louise Trotter, creativity lies at the heart of our designs. Born in Vicenza, the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.

We are currently seeking a Trade Compliance Requirements and Certifications Intern to support our Trade Compliance Team, who will report to the Trade Compliance Requirements and Certifications Coordinator. The position will be based in Trecate.Your opportunityYou will join the Trade Compliance team within the Supply Chain &amp; Logistics function, supporting activities related to regulatory requirements and certifications for international markets.The role offers the opportunity to interact with multiple brands, central and regional teams, ensuring that products meet import requirements and applicable regulations.How you will contributeYou will work collaboratively with team members, actively participating in discussions and project activities:<ul><li>Support the collection, validation, and global maintenance of trade compliance requirements and product-related local certifications</li><li>Assist in monitoring and deep dive regulatory updates impacting trade compliance</li><li>Support coordination with internal stakeholders (brands, logistics, sourcing) and external partners when needed</li><li>Participate in cross-functional initiatives and meetings to ensure alignment between operations and regulatory requirements</li><li>Maintain an accurate, structured and up-to-date repository of certifications and supporting documents</li></ul>Who you are<ul><li>A graduate or soon-to-be graduate in Law, Economics, Business Management, Engineering or related fields</li><li>Good knowledge of Excel and PowerPoint (AS400 and SAP is a plus)</li><li>Fluent in English; Italian required</li><li>Interest in international trade, customs, and compliance regulations</li><li>Organized and detail-oriented</li><li>Analytical mindset and problem-solving attitude</li><li>Team-oriented with strong communication skills</li><li>Able to maintain a high degree of confidentiality</li></ul>Why work with us?This is an excellent opportunity to join the Kering adventure at a time of transformation and become part of a dynamic, international and diverse environment. You will develop hands-on experience in Trade Compliance within a global luxury group while contributing to ensuring regulatory excellence across our operations. We foster an inclusive workplace where diversity of backgrounds, perspectives, and experiences is valued and encouraged.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About Kering

Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2025, Kering employed 44,000 people and generated revenue of €14.7 billion.

<div>Your OpportunityWe are looking for a curricular intern to join our Tax team in Scandicci, supporting the Tax Manager in daily activities and projects while gaining hands-on experience in the field </div><div> </div><div> </div><div>How you will contribute   </div><div>The intern will be integrated into the Group’s tax function and will support the EMEAR and Global Digital Tax Manager in a broad range of direct and indirect tax activities with both local and international reach. The position offers a highly dynamic and business-oriented learning environment, with exposure to cross-border tax matters, digital tax developments, and tax implications of new business models. </div><div>Key responsibilities will include: </div><div><ul><li>Assisting in the analysis and management of tax matters impacting the division, from both domestic and international perspectives, with a focus on Withholding Taxes (WHT), Corporate Income Tax (CIT), VAT, and Customs Duties </li></ul></div><div><ul><li>Supporting the provision of tax advice in the form of internal memos and email communications, ensuring compliance with applicable tax laws within deadlines </li></ul></div><div><ul><li>Supporting the identification, assessment, and implementation of tax planning opportunities in the areas of direct and indirect taxes, including customs </li></ul></div><div><ul><li>Assisting in the preparation of the Transfer Pricing documentation (Country Files, Disclosure Forms) </li></ul></div><div><ul><li>Conducting tax impact analysis related to expansion into new markets and new distribution channels, including digital and e-commerce models </li></ul></div><div>   Who you are  </div><div><ul><li> Academic background in Tax Law, Economics, or Accounting </li></ul></div><div><ul><li>Proficient in Excel and Word, good knowledge of Tax software/database is a plus </li></ul></div><div><ul><li>Interest in international taxation and tax digital economy trends </li></ul></div><div><ul><li>A professional with strong analytical skills, attention to detail and proactive attitude </li></ul></div><div><ul><li>An individual able to analyze legal and tax topics with a precise an accurate approach </li></ul></div><div><ul><li>An excellent communicator at every level in the organization with excellent interpersonal skills </li></ul></div><div><ul><li>Ability to manage multiple tasks and meet deadlines in a structured environment </li></ul></div><div><ul><li>Fluent in Italian and English, both written and spoken </li></ul></div><div> </div><div>Why work with us </div><div>This is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.  </div><div>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.    </div><div> </div>

MandatLe conseiller à la clientèle Gucci est responsable d’offrir un service à la clientèle extraordinaire en répondant aux attentes et aux besoins individuels des clients, et d’agir à titre d’« ambassadeur Gucci » en soutenant la philosophie et les valeurs de la marque. La passion pour la marque se transmet en offrant à nos clients une expérience qui incarne tout le luxe de Gucci.Principales responsabilités<ul><li>Atteindre systématiquement ou surpasser les objectifs de vente mensuelle et saisonnière par associé et ceux du magasin, favorisant ainsi la croissance.</li><li>Offrir une expérience extraordinaire en matière de service à la clientèle en surpassant les attentes des clients, ce qui démontre une excellente connaissance autant des produits Gucci que de l’histoire et du patrimoine de l’entreprise conformément à la cérémonie de vente Gucci.</li><li>Atteindre et surpasser les objectifs d’indicateurs de rendement clés individuels en offrant un service à la clientèle et une qualité de vente hors de l’ordinaire.</li><li>Recueillir des données pertinentes sur les clients selon les outils de l’entreprise (CRM) dans le but de nouer des liens, d’établir des relations et de personnaliser les occasions de développement futures avec le client.</li><li>Tenir un portefeuille clients à jour, précis, propre et organisé afin de contacter les clients régulièrement et de fournir un suivi adapté sur toute vente ou à la demande du client.</li><li>Discuter avec les clients et leur donner des conseils sur les tendances générales dans le monde de la mode ainsi que sur les avancées dans le marché du luxe, témoignant ainsi d’une passion pour la mode et les produits de luxe.</li><li>Travailler en équipe avec ses collègues et encourager une communication ouverte et constructive afin d’assurer une expérience extraordinaire cohérente et de contribuer à un environnement de travail positif.</li><li>Maintenir des normes de sécurité dans le magasin dans le but d’assurer la sécurité des clients, de ses collègues et de la marchandise.</li><li>Contribuer à assurer que la présentation des produits corresponde aux exigences visuelles de Gucci.</li><li>Participer aux tâches quotidiennes relatives au magasin, en veillant à ce que l’espace de stockage et de déstockage demeure propre et organisé.</li><li>Se conformer aux exigences et aux lignes directrices relatives à l’image de Gucci.</li><li>Respecter toutes les politiques et procédures de l’entreprise.</li></ul>Principales exigences<ul><li>Minimum de trois ans d’expérience de vente au sein du marché de la mode de luxe, idéalement dans un poste similaire ou dans un contexte de service à la clientèle;</li><li>Aptitude reconnue pour atteindre et surpasser les objectifs de vente individuels et du magasin;</li><li>Habileté démontrée à bâtir des relations durables avec les clients et ses collègues;</li><li>Excellentes capacités pour la communication orale et écrite, et aptitude à gérer plusieurs tâches en même temps;</li><li>Sens avéré de l’organisation et habileté à fournir des suivis, des atouts essentiels;</li><li>Minutie, un atout essentiel;</li><li>Aisance pour travailler en équipe et désir de collaborer de manière efficace;</li><li>Capacité à travailler dans un milieu dynamique qui évolue rapidement;</li><li>Grande souplesse et aptitude à s’adapter à différents clients;</li><li>Disposition à travailler selon un horaire variable, en fonction des besoins de l’entreprise, notamment les soirs, les fins de semaine et les jours fériés;</li><li>Aptitude à communiquer en français et en anglais, obligatoire.</li></ul>Gucci souscrit à un programme d’accès à l’égalité. Les membres des minorités visibles, les personnes handicapées, les femmes et les vétérans sont invités à présenter leur candidature.-------------------------------------------------------------------------------------------------------------------------------Role MissionThe Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand.  Passion for the brand is conveyed through creating a branded, luxury client experience.Key Accountabilities<ul><li>Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;</li><li>Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;</li><li>Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;</li><li>Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;</li><li>Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;</li><li>Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;</li><li>Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;</li><li>Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Maintain a neat and organized understock and stock room;</li><li>Adhere to Gucci image standards and guidelines;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>Bachelor’s Degree preferred;</li></ul><ul><li>3&#43; years of luxury fashion sales experience preferably in a similar role or customer service setting;</li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues;</li><li>Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;</li><li>Strong organization and follow-up skills are essential;</li><li>Accuracy and attention to detail;</li><li>Candidate should be team-focused with a desire to collaborate effectively;</li><li>Ability to work in a fast moving and dynamic environment;</li><li>High flexibility and ability to adapt to different customers;</li><li>Must be able to communicate in both French and English;</li><li>Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/F/V

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Notre vision, notre ambition, nos valeurs, nos Maisons… Découvrez ce qui fait l’ADN de Kering.

Rejoindre Kering, c’est s’ouvrir un monde d’opportunités, assouvir ses ambitions professionnelles et façonner son parcours au gré de ses envies et de ses besoins.
Découvrez ce que sera votre quotidien au sein de notre Groupe au travers de témoignages de collaborateurs.

Chenling, Kering Keys

Florence, Boucheron

Nathlie, Gucci

Antonino, Gucci

Inspirant. Audacieux. Authentique. Chez Kering, nos collaborateurs d&eacute;finissent les nouveaux standards du luxe. Rejoignez-nous.

Pour soutenir et faire grandir une grande diversit&eacute; de talents, Kering propose aux jeunes dipl&ocirc;m&eacute;s &agrave; partir de Bac+2 des graduate programs&nbsp;exclusifs bas&eacute;s &agrave; Paris : les Kering Keys. En combinant formation sur mesure et exp&eacute;riences vari&eacute;es en management ou en retail, les programmes Kering Keys permettent de s&rsquo;immerger pleinement au sein du Groupe et donnent les cl&eacute;s pour r&eacute;ussir sa carri&egrave;re dans le secteur du luxe.

Nous sommes &agrave; la recherche de collaborateurs passionn&eacute;s par l&rsquo;univers du luxe, d&eacute;cid&eacute;s &agrave; faire la diff&eacute;rence et d&eacute;sireux de fa&ccedil;onner l&rsquo;avenir de notre secteur. D&eacute;couvrez nos opportunit&eacute;s de carri&egrave;re et rejoignez le groupe de luxe le plus influent au monde.

<h2>主な職務内容</h2><h2></h2><h2>1. 顧客担当店舗の管理</h2><ul><li><h2>セールスサイクルに基づいた活動計画の策定</h2></li><li><h2>店舗クラスターごとの訪問頻度KPIを達成するための効率的な訪問計画の実施</h2></li></ul><h2></h2><h2>2. 顧客との関係構築</h2><ul><li><h2>マーチャンダイズマネージャー、ストアマネージャー、販売スタッフとの良好な関係構築</h2></li><li><h2>顧客からのフィードバックやニーズをブランドへ伝える窓口としての役割</h2></li></ul><h2></h2><h2>3. ブランドパフォーマンス向上</h2><ul><li><h2>売上目標の達成</h2></li><li><h2>Sell-in&#xff08;卸販売&#xff09;および Sell-out&#xff08;店頭販売&#xff09;の推進</h2></li><li><h2>新コレクション発売時のサポート</h2></li><li><h2>店舗内でのブランド浸透状況の管理・モニタリング</h2></li><li><h2>適正な商品構成および在庫レベルの確保</h2></li><li><h2>セレクティブディストリビューション方針に沿った商品展開の最適化</h2></li></ul><h2></h2><h2>4. 店頭展開&#xff08;Visual Merchandising&#xff09;</h2><ul><li><h2>店舗内でのブランド露出向上に向けた交渉・実施</h2></li><li><h2>ブランドのVM&#xff08;ビジュアルマーチャンダイジング&#xff09;ガイドラインの遵守確認</h2></li><li><h2>ブランド価値を守るための店頭イメージ維持</h2></li></ul><h2></h2><h2>5. トレーニング</h2><ul><li><h2>商品知識、ブランド知識、トレードマーケティングに関する顧客向けトレーニングの実施・推進</h2></li></ul><h2></h2><h2>6. レポーティング</h2><ul><li><h2>訪問報告書の作成および顧客フィードバックの収集・報告</h2></li><li><h2>競合ブランドや商品の活動状況&#xff08;商品、露出、イベント等&#xff09;の分析・報告</h2></li><li><h2>ベストセラー&#xff0f;ワーストセラー商品の分析&#xff08;価格帯、カラー、スタイル等&#xff09;</h2></li></ul><h2></h2><h2>応募要件</h2><ul><li><h2>営業経験問わず</h2></li><li><h2>ファッション、ラグジュアリー、化粧品、FMCG業界での経験あると尚良い</h2></li><li><h2>トレードマーケティングおよびビジュアルマーチャンダイジングの知識・経験　歓迎</h2></li><li><h2>出張可能な方</h2></li><li><h2>高い交渉力、コミュニケーション力、プレゼンテーション力</h2></li><li><h2>Excel、PowerPoint、Wordの実務スキル</h2></li><li><h2>レポート作成能力および適切なコミュニケーション能力</h2></li><li><h2>セールス戦略の立案・実行・管理経験</h2></li><li><h2>商業意識が高く、結果志向であること</h2></li><li><h2>チームワークおよびコミュニケーション能力</h2></li><li><h2>日本語ネイティブレベル　必須</h2></li></ul><h2></h2><h2>このポジションの特徴</h2><ul><li><h2>百貨店・専門店とのリレーション構築</h2></li><li><h2>ブランド浸透・売上向上のための営業活動</h2></li><li><h2>VM</h2></li><li><h2>トレーニング</h2></li><li><h2>競合分析　など</h2></li></ul>

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Wholesale:
Enhances relationships with key partners and suggests a partner distribution/target list. Monitors sales KPIs to ensure that partners are achieving maximum sales potential. Guarantees stock in wholesale partners while managing the order and delivery process.

Speciality Description - Wholesale:
Enhances relationships with key partners and suggests a partner distribution/target list. Monitors sales KPIs to ensure that partners are achieving maximum sales potential. Guarantees stock in wholesale partners while managing the order and delivery process.

ROLE Au sein du département Logistique Showroom, vous assisterez l’équipe sur les flux logistiques des pièces de looks de défilés et pré-collections Femme et Homme des catégories prêt-à-porter, maroquinerie, chaussures et accessoires (bijoux, lunettes, soie). MISSIONS<ul><li>Gestion des flux physiques et informatiques des pièces : suivi des retours, constats d’état et reports d’anomalies qualité, reconditionnement et ré-étiquetage des pièces, traçabilité informatique via le logiciel Launchmetrics</li><li>Contribution quotidienne à la bonne tenue du Showroom</li><li>Gestion des envois Pressing</li><li>Support sur les expéditions Presse (France et international) : établissement et rédaction des documents d’exportation (proforma, attestations), conditionnement des pièces, coordination avec les attachés de Presse, les transporteurs et le service Expéditions</li><li>Participation aux inventaires tournants</li></ul> PROFIL<ul><li>Issu(e) d’une formation type Ecole de Commerce ou Management Mode &amp; Luxe</li><li>Réactivité et capacité à s’adapter en permanence à de nouvelles situations</li><li>Bon relationnel, esprit analytique, sens des priorités, polyvalence et rigueur</li><li>Maîtrise du Pack Office souhaitée</li></ul> Stage à pourvoir en Septembre 2026. Saint Laurent s&#39;engage à créer une main-d’œuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d&#39;exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents

A PROPOS DE SAINT LAURENT 

Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne ‘Rive Gauche’, synonyme de jeunesse et de liberté. Ce changement a représenté un premier pas crucial dans la modernisation de la mode et a révolutionné le paysage socio-culturel. 
En 1999, la division luxe du Groupe Kering a acquis la maison Yves Saint Laurent et, sous la direction créative d’Anthony Vaccarello depuis avril 2016, continue à la positionner au sommet de l’univers du luxe. 
Aujourd’hui, les collections Saint Laurent incluent le prêt-à-porter féminin et masculin, les chaussures, les sacs, la petite maroquinerie, les bijoux, les foulards, les cravates et les lunettes.

BRIONI Wholesale SpecialistYour opportunity:You will be an ambassador for the Brioni brand, supporting the Wholesale Director and Account Managers in the development of the North American wholesale business. By combining strong analytical skills, operational excellence, and partnership with key accounts and internal stakeholders, you will play an important role in driving sales growth and delivering an exceptional client experience.How you will contribute<ul><li>Maintain and regularly update wholesale sales reports and business tracking tools, ensuring accuracy and alignment with HQ reporting standards.</li><li>Support the weekly and monthly invoicing process and assist in preparing seasonal and annual sales forecasts for budgeting and business planning meetings.</li><li>Produce recurring sales and performance reports, identifying business trends, risks, and opportunities across accounts, product categories, and key performance indicators.</li><li>Analyze sell-through performance, best and worst sellers, pricing dynamics, and inventory trends to support commercial decision-making and drive business growth.</li><li>Coordinate order management activities throughout the season, including order updates, substitutions, confirmations, and shipment tracking, while ensuring compliance with showroom and customer service guidelines.</li><li>Monitor purchase orders and Made-to-Measure orders from placement through delivery, partnering closely with Account Managers, Customer Service, and warehouse teams to ensure timely execution.</li><li>Support seasonal stock program and on-demand inventory planning for North American accounts, partnering with Wholesale leadership, Account Managers, and HQ teams to meet business objectives and deadlines.</li><li>Conduct ad hoc sales, inventory, and account performance analyses to support strategic account planning and business development initiatives.</li><li>Serve as a key liaison between Wholesale, Customer Service, Supply Chain, and HQ partners to facilitate smooth operational execution and issue resolution.</li><li>Partner with Account Managers and Wholesale leadership to support specialty store and department store accounts throughout seasonal sales campaigns.</li><li>Assist with all aspects of market preparation, order entry, order maintenance, and post-market follow-up to ensure a seamless customer experience.</li><li>Build and maintain relationships with planners, assistant buyers, and merchant teams across North American wholesale accounts.</li><li>Monitor selling performance and identify opportunities for seasonal replenishment, reorders, and inventory optimization.</li><li>Collect, analyze, and consolidate weekly sales and inventory data from key accounts to provide actionable business insights and recommendations.</li><li>Support account development strategies through sales analysis, market intelligence, and ongoing partnership with key wholesale customers.</li><li>Contribute to the execution of wholesale growth initiatives by identifying opportunities to improve sales performance, product assortment, and account productivity.</li></ul>Who you are:<ul><li>2–5 years of experience in wholesale, sales operations, merchandising, or a related field; luxury and/or menswear experience preferred.</li><li>Bachelor&#39;s degree preferred; equivalent professional experience will also be considered.</li><li>Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and reporting tools; PowerPoint proficiency required. Experience with Power BI, MicroStrategy, Skypad, or similar business intelligence platforms is a plus.</li><li>Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations.</li><li>Highly organized with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.</li><li>Strong interpersonal and communication skills, with the ability to build effective relationships internally and externally.</li><li>Demonstrated ability to learn new systems and processes quickly.</li><li>Knowledge of North American department stores and wholesale business practices is a plus.</li><li>Passion for luxury menswear, tailoring, and product excellence.</li><li>Self-motivated, resourceful, and solutions-oriented, with a hands-on approach and strong sense of ownership.</li><li>Collaborative team player who is willing to support the broader team and contribute wherever needed.</li></ul>Base Salary: $70,000- $80,000 per year Why work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving house in a global Luxury Group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Founded in Rome in 1945, Brioni is recognized as the world’s most prestigious menswear luxury house. We develop and manufacture sartorial ready-to-wear, leather goods, shoes and eyewear with an unparalleled level of craftsmanship. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

We are currently seeking a Wholesale Coordinator who will report to the Wholesale Director as part of our dynamic team in New York City.

<div><div>At Alexander McQueen, we live and breathe a culture defined by our key Behaviours: </div><div><ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.  </li></ul></div><div><ul><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals. </li></ul></div><div><ul><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.  </li></ul></div><div><ul><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.   </li></ul></div><div> </div><div>How will you contribute? </div><div> </div><div>The Alexander McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the AMQ clientele. </div></div><div><div><ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage </li></ul></div><div><ul><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store </li></ul></div><div><ul><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty </li></ul></div><div><ul><li>Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products </li></ul></div><div><ul><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store </li></ul></div><div><ul><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.  </li></ul></div><div><ul><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management. </li></ul></div><div><ul><li>Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company </li></ul></div><div><ul><li>Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives </li></ul></div><div><ul><li>Follow Company grooming, accordingly with AMQ standards and policies </li></ul></div><div><ul><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed </li></ul></div><div> </div><div>Required Skills: </div><div><ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours   </li></ul></div><div><ul><li>Proven experience in a similar role within fashion retail companies or customer service-related field </li></ul></div><div><ul><li>Proven ability to drive and exceed individual and store KPIs </li></ul></div><div><ul><li>Possesses genuine interest in fashion and follows industry trends/news  </li></ul></div><div><ul><li>Team-player mentality </li></ul></div><div><ul><li>Strong verbal and written communication skills </li></ul></div></div><div><div><ul><li>Strong selling skills and ability to overcome objections  </li></ul></div><div><ul><li>Client centric approach and an entrepreneurial spirit </li></ul></div><div><ul><li>Ability to work in a fast moving and dynamic environment </li></ul></div><div><ul><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc </li></ul></div><div><ul><li>Ability to use digital retail tools and CRM  </li></ul></div><div><ul><li>Ability to be mobile for extended periods of time </li></ul></div><div><ul><li>Ability to climb a ladder and lift packages weighing 10 lbs. on a regular basis </li></ul></div><div>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. </div></div>

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.  

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

About UsPomellato, handcrafted contemporary fine jewelry from Milan. Renowned for its colored gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewelry and watches. We are currently looking for a CRM Campaign Specialist, as part of our dynamic team based in Milan.Activities:As a CRM Campaign Specialist, you will play a pivotal role in driving global CRM &amp; Clienteling initiatives, enhancing personalized engagement, and supporting local markets in strengthening long‑term client relationships. You will contribute to developing impactful CRM strategies, delivering cross‑channel campaigns, and elevating client experiences in alignment with Pomellato’s luxury positioning.<ul><li>Define and manage the global CRM &amp; Clienteling calendar, ensuring full alignment with the commercial calendar, product launches, retail priorities, and brand campaigns.</li><li>Manage the end‑to‑end creation and execution of personalized 1:1 drive‑to‑store campaigns and related Clienteling tools (support on the creation of gift guides, invites, digital cards)</li><li>Manage the full CRM campaigns (newsletters and automated customer journeys), production workflow, including coordination with the external agency, creation of detailed briefs, asset collection, copywriting, and oversight of translations for local markets.</li><li>Conduct thorough quality checks during the testing phase (rendering, links, tracking), ensuring flawless execution before deployment.</li><li>Adapt content for regional markets, working closely with local teams to align language, product relevance, and cultural nuances.</li><li>Oversee real‑time monitoring of deliverability, open rate, CTR, conversions, identifying anomalies or optimization opportunities.</li><li>Consolidate results across regions, presenting insights to internal stakeholders, and recommending data‑driven improvements for future sends.</li><li>Lead continuous optimization of newsletters through structured A/B testing, ensuring progressive improvement in engagement and conversion.</li><li>Ensure that newsletters seamlessly integrate into broader customer journeys, supporting lifecycle automation, cross‑selling, retention, and reactivation strategies.</li><li>Collect CRM &amp; Clienteling needs from regional teams, share best practices across markets, and ensure alignment with global brand direction.</li></ul>Who you are:<ul><li>3&#43; years of experience in CRM, campaign management, digital marketing, or clienteling roles</li><li>Strong understanding of multichannel communication, as well as campaign execution tools and related KPIs.</li><li>Proven ability to manage and collaborate with external agencies and cross‑functional internal teams.</li><li>Robust analytical mindset, able to evaluate campaign performance metrics and turn insights into actionable improvements.</li><li>Knowledge of marketing automation systems (Salesforce), customer journey mapping, and A/B testing methodologies.</li><li>Excellent project management capabilities, with the ability to juggle multiple tasks and meet tight deadlines.</li><li>Awareness of digital trends, customer engagement best practices, and the competitive market landscape.</li><li>Fluency in both Italian and English.</li><li>Creative spirit and good usage of Photoshop is a plus.</li></ul>Gross Annual Salary: Starting from 34.000€ (unless otherwise agreed, in the event of a positive outcome of the selection process, specific levels of experience and autonomy and/or particular competencies emerge during the selection process, based on objective criteria).NCBA (National Collective Bargaining Agreement): National Contract per gli Addetti del Settore Orafo, Argentiero e della Gioielleria (unique alphanumeric code: C021)Bonuses and Commissions: Eligible for an annual bonus, subject to the achievement of individual and company objectives, in accordance with the company&#39;s bonus policy.Other Benefits:<ul><li>Meal Vouchers</li><li>Supplementary health insurance</li><li>Company welfare program</li></ul>Pomellato is committed to diversity and inclusion and to providing equal opportunities in employment. We believe diversity in all its forms – disability, age, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, religion – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture.This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed 47,000 people and generated revenue of €17.2 billion  Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.La tua opportunitàLa risorsa sarà inserita nel team Customer Service e avrà un ruolo di supporto alle attività di back office per i canali B2B e Retail. Lavorerà in stretta collaborazione con il resto del team e con le diverse funzioni aziendali coinvolte nelle specifiche attività, garantendo accuratezza operativa, tempestività e orientamento al cliente.Come contribuirai<ul><li>Conoscerai i prodotti Ginori 1735, le collezioni ed il catalogo.</li><li>Imparerai ad inserire i nuovi ordini cliente e a generare le relative conferme d’ordine.</li><li>Darai gradualmente supporto nelle attività di prevendita commerciale, imparando a gestire ordini di campionature, omaggi e conto visione, seguendo l’intero processo, dal data entry fino alla consegna.</li><li>Ti occuperai del supporto al cliente e alle vendite, creando mailing list e inviando materiali commerciali e di marketing (come visual guidelines, listini e documenti dedicati) e preparando file e database sulla base delle richieste specifiche dei clienti.</li><li>Acquisirai competenze nella gestione dei reclami, verificando le segnalazioni ricevute, inserendo ordini sostitutivi e seguendo le pratiche di reso insieme al resto del team.</li></ul>Chi sei<ul><li>Hai conseguito un diploma a indirizzo linguistico o tecnico-commerciale oppure una laurea in discipline economiche, linguistiche o affini.</li><li>Hai una buona conoscenza del pacchetto Microsoft Office, in particolare Excel e Outlook.</li><li>Ti distingui per precisione, organizzazione e attenzione ai dettagli e possiedi buone capacità relazionali e comunicative.</li><li>Hai una buona conoscenza della lingua italiana e inglese; la conoscenza della lingua francese sarà considerata un plus.</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

ABOUT Qeelin fine jewellery - a playful fusion of Chinese symbolism and modernity.  Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage.Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.Qeelin is part of the global Luxury group Kering. To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.  ROLEDirectly reporting to International Training Manager, work closely with Retail to develop, coordinate, and conduct training projects and programs for store staff across APAC and International DOS markets (excluding Mainland China), as well as wholesale partners. Provide support in developing in-house training program contents, delivering training programs, conducting in-store coaching and supporting ad hoc training activities.HOW YOU WILL CONTRIBUTE Drive prioritized training projects to achieve Qeelin business goals and objectives<ul><li>Design &amp; Deliver onboarding, Novelty &amp; Monthly Learning Projects on regular basis and Refresher program</li><li>Enhance storytelling mindset in brand and product presentation via training and in-store coaching</li><li>Monitor Mystery Shoppers Program results and follow up with store managers on action planning</li><li>Elevate customer service through revamping new customer journey</li><li>Strengthen frontline team’s CRM mindset and skillset to drive local sales  </li></ul>Training planning and administration<ul><li>Work with International Training Manager to plan annual training budget</li><li>Plan local annual training calendar based on company business direction</li><li>Prepare monthly training calendar and keep up-to-date training record</li><li>Prepare training notes for all Novelty training and update training program contents as and when needed</li><li>Training materials translation and post-training tolls preparation  </li></ul>Facilitation and coaching<ul><li>Coordinate and deliver onboarding and refresher training initiatives (Selling technique, for example: ice- breaking, questioning technique, handling objections, etc.) on monthly or quarterly basis</li><li>Support special projects or ad hoc events driven by the company. For example, high jewelry event</li><li>Spending 50-60% time in store for service coaching</li></ul>WHO YOU ARE<ul><li>Bachelor’s degree holder</li><li>5–7 years of hands-on experience in retail training, including training design, delivery, and field coaching, with at least 2 years of experience in the luxury retail industry.</li><li>Exposure to the luxury jewellery sector would be a distinct advantage</li><li>Professional certifications in Learning &amp; Development, Facilitation, or Coaching are preferred.</li><li>A reliable team player, accountable for delivering results and ready to help the team</li><li>Passionate in inspiring people, leading and coaching</li><li>Excellent communication and presentation skills</li><li>Proficient in Microsoft Office applications</li><li>Fluent in spoken and written English and Cantonese; good command of Mandarin</li></ul>WHY WORK FOR US ?Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment.

We are seeking a passionate and articulate professional to support the design and delivery of impactful training programs that elevate store performance and strengthen employee capabilities.

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