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GUCCI Sommelier, Osteria da Massimo Bottura - Beverly Hills

Gucci - Regular
BEVERLY HILLS - United States of America

Summary Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group. A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry and Watches.

Role Mission

The Sommelier at Gucci Osteria da Massimo Bottura is responsible for the development and management of all aspects of the wine and beverage program.

You will act as a strong partner to the Restaurant Director and Assistant General Manager to support with operational activities and ensure high quality service for each guest.

Key Accountabilities

  • Manage and oversee all aspects of the restaurant wine, cocktails and beverage program, inclusive of ordering, inventory, organization and cost management;
  • Develop and execute wine, cocktails and beverage training programs for all employees to improve their knowledge of wine tasting and wine service;
  • Support the management team with ensuring a state-of-the-art service delivery;
  • Assist with daily operational duties, inclusive of reporting and opening/closing procedures;
  • Coordinate restaurant front of house actions, being responsible for a smooth and effective collaboration across staff and exceeding guests’ expectations;
  • Lead by example to promote a positive and professional team environment that fosters trust, integrity and superior performance standards;
  • Provide guidance and regular feedback to front of house staff to ensure their development is ongoing and their motivation and sense of engagement is high;
  • Monitor the front of house team’s adherence with company policies and procedures;
  • Greeting and escorting guests with a professional and positive attitude;
  • Manage eventual clients’ complaints exceeding their expectations;
  • Oversee and pro-actively deal with guest requests and complaints;
  • Maintain clean work environment.

Job Requirements

  • 5+ years of experience in the hospitality in a sommelier role.
    Previous experience in luxury and fine dining contexts will be prioritized;
  • Proven knowledge of food and beverage pairings;
  • Level I Sommelier certificate required, Level II will be prioritized;
  • Solid understanding of pricing, budgets and cost management;
  • Excellent command of English, both written and spoken. Additional language command will be prioritized;
  • Knowledge and proficiency in Microsoft Office Suite;
  • Professional grooming and appearance;
  • Excellent interpersonal and organizational skills;
  • Client-oriented approach and solutions-oriented attitude;
  • Passion, professionalism and discretion;
  • Proven track of people-management skills;
  • Ability to work a flexible schedule based on business needs which included, evenings, weekends and holidays;
  • Provide certification of Food Handlers’ License and Serve Safe.

Physical Demand

(Rarely (R) 0-15%, Often (O) 16-45%, Frequently (F) 46-100%)

  • Standing, F
  • Sitting, R
  • Lifting up to 30 lbs, O
  • Carrying, O
  • Walking, F

Key Behaviors

Explore

Considerate Thinker

  • Sees the big picture and understands how own actions and decisions impact others and the organization as a whole

Solutions Developer

  • Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions

Deliver

Accountable Achiever

  • Actively gets things done, raising the bar for performance and taking accountability for own actions

Agile Advocate

  • Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals

Connect

Connection Builder

  • Builds trust-based relationships across boundaries and encourages collaboration
  • Adapts own style to communicate impactfully

People Enabler

  • Empowers others by providing autonomy and encouraging self-expression, valuing and amplifying each person’s uniqueness

Build

Continuous Learner

  • Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort

Talent Builder

  • Provides constructive and on-going feedback, coaches and helps others to achieve their full potential

FLSA Status: Exempt

EOE M/D/F/V

  • Full time
  • Amérique du Nord
  • United States of America
Postuler

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