GUCCI Operations Manager (São Roque)

 Key Accountabilities

 Stock control

• In partnership with the Store Director lead the stock team
• Ensure that effective communication is maintained with the Managerial team and Gucci corporate team
• Coordinate organization of stock in accordance with Gucci directives and procedures (style, size, and color) 
• Ensure receipt, quantities, tagging, deliveries of products, articles, and supplies in a timely manner
• Ensure replenishment is done hourly and accurately
• Control and supervise transfers and all other operations in a timely manner
• Supervise the flow of goods between storage and the shop floor, prepare and control arrangement of articles
• Ensure orders and stock levels of stationary, drinks and packaging orders and stock levels
• Plan and undertake with the SD inventory operations, monitoring loss-prevention and unknown mark-downs ensuring an accurate and organized store inventory always.
• Liaise with the Operations/Inventory Control team
• Oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the SD.

Till

• In partnership with the SD lead the cash desk organization and the cashier team
• Check sales reports and make sure transactions are done correctly
• Check discrepancies regularly and to be able to rectify them when possible
• Liaise with accounts and finance department

After sales

• After Sales consignments control
• Keep track of damage location, transfers
• Keep track of what goes to the repair center. Shipments to/from repair center
• Follow up on communications to and from the repair center
• Make sure items are collected by customers
• Inventory control of After Sales tools.

Facility

• Be the point of contact with the corporate Facility team for all the related issues (refurbishments, set up for special events etc.)

Team Coordination

• In partnership with the SD ensure:
  • A strong level of awareness regarding store operations and policies.
  • A good performance of the Back-Office team

Key Requirements

• At least 2 years of experience in a similar role
• Fluent in English
• Highly committed to the Gucci brand and with a strong passion for opportunity presented
• Strong analytical, interpersonal and communication skill