GUCCI - Client Advisor

Key Accountabilities

Sales and Client Service

-Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication

-Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty

-Proactive achievement of monthly sales objectives

-Follow-up on client enquiries and requests, including after sales services, proactively and independently

-Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs.

-Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information.

-Exercise team work and collaboration to ensure that client needs are placed at top priority

Visual Merchandising Management

-Collaboration with the Visual Merchandising team to maintain and upkeep VM to be aligned with the WW visual guidelines

Operations

-Adhere to all in-store SOPs

-Assist with cashiering and daily closing settlement

-Stocks receiving and packing in the respective categories assigned

-All other related duties as assigned by the Store Manager

Inventory Control

-Conduct category scans for inventory purposes

-Assist with stock maintenance and cycle counts

-Replenish of display merchandise as required

Key Requirements

-Min. 2-3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion.

-Well-groomed with a pleasant diposition.

-Customer service oriented and driven in sales

-Inquisitive mindset with the ability to engage

-Independent individual with strong decision making skills

-Passionate in growing a career within the luxury fashion industry.