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05/14/2024
GUCCI Client Advisor
Gucci - Fixed Term (Fixed Term)
Rotterdam - Netherlands
We are looking for a Client Advisor to join our team in Rotterdam De Bijenkorf on a full time basis initially on a 1-year contract.
Fluent Dutch and English are mandatory.
Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients.
Key accountabilities
- Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
- Effectively uses cross- and upselling techniques to maximize sales opportunities
- Creates an engaging and emotional client experience, offering best in class service being it in-store or on distance. Hosts the client in line with hospitality guidelines and welcome techniques
- Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
- Develops local and international client base and seeks to recruit and develop top clients.
- Enhances the client’s experience by providing them with useful insights into the local lifestyle trends (theatre, arts, travel, etc)
- Combines styling knowledge with the ability to mix-and-match products to best serve the client
Key Requirements
- Experience working in fashion retail or hospitality preferable
- Track record of individual performance delivering sales results
- Passion for and sound knowledge about Gucci and luxury fashion
- Fluent in English and Dutch mandatory
- Ability to work varied hours/days, including weekends as needed
Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.