BALENCIAGA Client Engagement Intern

Your opportunity

The Client Engagement Intern is responsible for rolling out Balenciaga client strategy in the market and will implement clienteling tools & programs in store by ensuring training, follow-up and tracking of all actions. He/she will support the stores by providing client analysis and reports, in order to adapt their client action plan.

How you will contribute

• Coordinate (listings, orders, reports…) and make sure the execution is in line with Balenciaga standards

• Run specific reports/client analysis if needed to set-up actions to support the business

• Track all client actions above in the campaign management tool in order to measure the ROI

• Check and validate global newsletters & submit local requests to HQ (i.e. store opening/anniversary)

• Perform continuous data quality activities (deduplication & merging) or issues, in collaboration with HQ/MIS and Kering Group.

Who you are

• 1 year of experience and strong passion in client development, CRM, events or other similar positions in luxury retail/fashion industry

• Able to conceive and drive projects forward

• Excellent skills in Excel/Power Point is a must and overall strong computer skills

• Strong planning and organization skills, fluency in English is a must

Why work with us?

This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.   

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.