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 | Kering

Role MissionThe Client Advisor has the mission to create and deliver a unique and personalized client experience for all customers so individual and store sales goals can be achieved.Key AccountabilitiesDriving sales<ul><li>Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities</li><li>Collects meaningful customer information throughout the client journey to feed into the CRM system</li><li>Effectively uses cross- and upselling techniques to maximize sales opportunities.</li><li>Guides and influences the client to make the best possible decision to buy the right product.</li></ul>Client experience<ul><li>Creates an engaging and emotional client experience, offering best in class service be it in-store or on distance. Hosts the client in line with hospitality guidelines and welcome techniques.</li><li>Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store</li><li>Engages with clients to uncover purchase motivations by asking good questions and listening to clients</li><li>Selects the right products to the client needs and benefits. Upsells and cross-sells using appropriate sales techniques</li><li>Develops local and international client base and seeks to recruit and develop top clients.</li></ul>Product and Customer Knowledge<ul><li>Using knowledge of Gucci and our products, engages with the clients using storytelling.</li><li>Has strong knowledge of competitors (products, campaigns, trends, services, etc) and local clients’ typology in order to come up with the best possible solutions for our clients.</li><li>Enhances the client’s experience by providing them with useful insights into the local lifestyle trends (Theater, arts, travel, etc)</li><li>Combines styling knowledge with the ability to mix-and-match products to best serve the client.</li></ul>Store operations<ul><li>As got a sound understanding of back of house procedures and operations</li><li>Knows how to handle products effectively, manage transactions, payment processes and general store administration (eg invoice signing, …)</li><li>Is aware and executes visual merchandising standards in line with guidelines</li><li>Understands how the store operates and how to best contribute to the overall functioning of the store.</li></ul>Requirements:<ul><li>3&#43; years of luxury fashion sales experience preferably in a similar role or customer service setting;</li><li>Proven ability to drive and exceed individual and store results;</li><li>Proven ability to build lasting relationships with customers and colleagues;</li><li>Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;</li><li>Strong organization and follow-up skills are essential;</li><li>Accuracy and attention to detail needed;</li><li>Candidate should be team-focused with a desire to collaborate effectively;</li><li>Ability to work in a fast moving, high pressure and dynamic environment;</li><li>High flexibility and ability to adapt to different customers;</li><li>Ability to work a flexible schedule based on business needs which includes,</li><li>Fluency in English and/or regional/foreign language</li></ul>

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.

Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

<h2>How you will contribute:</h2><div></div><div><div><div>Transaction Processing </div><div><ul><li>Perform team processes including: </li><li>Invoice processing within SLA </li><li>Escalating problematic invoices on a timely maner </li><li>Resolving issues on a timely manner </li><li>Period/quarter/year end processing  </li><li>Addressing end market inquiries </li><li>Meeting service levels </li><li>Involve in CI and problem solving. </li><li>Backing up peers if required. </li><li>Ad hoc tasks as and when required </li></ul>​ </div></div><div><div>Process Excellence </div><div><ul><li>Assist with new process implementations </li><li>Assist in maintenance of Accounts Payable general policies &amp; procedures  </li><li>Participate in continuous improvement in process efficiency and effectiveness </li><li>Ensure internal controls programs are adhered to </li><li>Comply with accounting principles, SSC standards and SLAs </li></ul></div><div> </div><div>Stakeholder Relationship Management </div><div><ul><li>Assist in addressing stakeholder issues and requests </li><li>Establish and maintain working relationship with Brands Finance where applicable </li></ul></div><div> </div><div>Team Environment </div><div><ul><li>Enhance team interaction and optimize team effectiveness </li><li>Create a positive work environment that fosters team performance  </li><li>Coach new team members to improve skills and knowledge required to perform his/her job effectively  </li></ul></div><div> </div><div></div><div>ADDITIONAL INFORMATION </div></div><div><div> </div><div>Context/Environment </div><div> </div><div>Knowledge, Skills &amp; Experience </div><div>Education /  Experience </div><div><ul><li>Diploma with a minimum of 2-3 years work experience or Fresh Graduates with Degree in relevant field (preferbly Commerce, Finance, Accounting) </li></ul></div><div> </div><div>Functional </div><div><ul><li>Good organizational and time management skills </li><li>Basic knowledge of fundamental accounting concepts, practices and procedures </li><li>Basic knowledge of expenditure cycle and rules (e.g. purchase orders, invoices, credit/debit notes, payment terms etc.) </li><li>Basic knowledge of the inter-company recharge principles and rules </li><li>Understanding of general administrative duties and procedures </li><li>Good overall knowledge of functional  </li></ul></div><div> </div><div>Technical </div><div><ul><li>Ability to use SAP and other financial systems needed to perform and support the relevant functional area  </li><li>Good computer skills and proactive learner </li></ul></div><div> </div><div>Interpersonal </div></div><div><div><ul><li>Ability to work well with other team members and achieve productive working relationships </li><li>Ability  to communicate effectively in English, both orally and in writing </li><li>Understanding of cultural sensitivities </li></ul></div><div> </div><div>Process </div><div><ul><li>Experience in performing the Purchase to Payment process </li></ul></div><div> </div><div>Stakeholders Service </div><div><ul><li>Ability to interact courteously with customers and ensure interactions are of a high quality of service </li><li>Ability to coordinate with other internal departments to deliver seamless service to customers </li></ul></div><div> </div><div>iii. Key Success Factors </div><div><ul><li>Invoice Processing within SLA  </li><li>Timely escalations  </li><li>Continuous improvement </li></ul></div><div> </div><div>iv. Working Relationships </div><div><ul><li>Kering Malaysia internal realtionships </li><li>Other Kering related companies, Brands </li></ul></div></div></div>Why work with us?<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>This is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

About Kering 

A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods and Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

We are currently seeking a Sales Brand Ambassador in the San Jose California area, who will report to the North West District Director as part of our excellent Optical Sales team US.Your opportunity<ul><li>Deliver Net Sales Targets by brand in the assigned territory - Opticians, Optometrists and Ophthalmologists (3Os).</li><li>Build the appropriate door distribution in a qualitative manner in keeping with the brands DNA.</li><li>Develop strong relationships with customers built on a long term partnership view to maximize sell through.</li><li>Build a balanced brand sales portfolio</li></ul>How you will contribute<ul><li>Present and maximize the sell in sales of Optical frames and Sunglasses.</li><li>Work with the customer to maximize sell through sales with visibility and trade marketing programs.</li><li>Provide in store training to maximize sales.</li><li>Provide timely and accurate reporting.</li></ul>Who you are<ul><li>Proven track record of growing sales and building door distribution among wholesale customers.</li><li>Strong relationships with customers built on service and trust.</li><li>Outstanding interpersonal, communication, and presentation skills</li><li>Ability to work in a fast paced entrepreneurial environment.</li><li>University Degree or equivalent experience</li><li>Experience within fashion, luxury, cosmetics, consumer goods environments</li><li>Available to travel up to 80% of time to visit clients</li><li>Computer literate (Microsoft Word, Excel, Powerpoint)</li></ul>Why working with us?                   This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.  Salary Range: $120,00-$150,0000

Kering Eyewear is the one and only Luxury Eyewear company.

Kering Eyewear is part of the Kering Group, a global Luxury group that develops a series of renowned Houses in Fashion, Leather Goods and Jewelry.

Kering Eyewear is the most relevant player in the Luxury Eyewear market segment.

Founded in 2014, Kering Eyewear is the most relevant player in the Luxury Eyewear market segment. The Company designs, develops and distributes eyewear for a complete and well-balanced portfolio of 17 brands, which includes the Proprietary brands LINDBERG, the undisputed design luxury Danish eyewear company, and Maui Jim, recognized for its outstanding lens technology and distinctive Hawaiian heritage, as well as the Houses brands Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, Chloé, Alexander McQueen, Montblanc, Brioni, Dunhill, Boucheron, Pomellato, Alaïa, MCQ and Puma.

Kering Eyewear is the game changer, having implemented its innovative business model and unique luxury approach.

We are currently seeking a Stock Associate our dynamic team to support the back of house operations. ROLEThe Stock Associate will contribute to the boutique by maintaining the back-of-house operations and supporting the Sales &amp; Management team on the salesfloor. This position will report to the Store Director and work closely with internal Operations partners.MISSION<ul><li>Maintain organization and cleanliness of the stockroom and salesfloor to company standards.</li><li>Responsible for shipping &amp; receiving of product deliveries on a weekly basis.</li><li>Communicate shipment discrepancies to Store Director &amp; Operations partners in a timely matter to avoid errors in inventory levels.</li><li>Process internal product transfers and client orders on a timely matter to meet client expectations.</li><li>Prepare and execute weekly cycle counts of product categories</li><li>Prepare stockroom &amp; salesfloor for annual inventory</li><li>Liaise with Operations team to resolve product inventory discrepancies, corrections, and adjustments</li><li>Ensure the stockroom and salesfloor are maintain to company Visual Standards</li><li>Support sales team as needed on the salesfloor for coverage and assistance with sales as needed</li><li>Manage all supply orders needed for the boutique from internal &amp; external vendors</li><li>Other duties as assigned by management</li></ul>PROFILE<ul><li>Minimum 2 years of retail experience, luxury or contemporary preferred</li><li>Strong organizational skills with a keen eye for detail</li><li>Experience with shipping programs, inventory management and inventory audits</li><li>Strong working knowledge of Excel</li><li>Must have a pro-active and team centric attitude</li><li>Must be able to work with independently with minimal supervision</li><li>Must be able lift and/or move up to 25 pounds</li><li>Must be able to lift and/or move up to 50 pounds</li></ul>A reasonable estimate of the base compensation range for this position is $20/hr. - $23/hr. Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April
2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

We are currently seeking an In-Store Specialist (Merchandiser) to join the Retail Excellence Team with a focus on Dept Stores. This role will report to the regional West Manager. Your OpportunityAs In-Store Specialist and expert of your region, you will be responsible for acting as the liaison between the corporate teams and store management teams to maximize sales at the door level for specified department store accounts. You will be responsible for driving sales, training, and meeting sales goals in the specified territory for all brands in the Kering Eyewear portfolio.How Will You Contribute<ul><li>Drive sales in dedicated stores, working closely with the regional manager on strategies and initiatives to improve your business</li><li>Achieve sales goals across all brands and dedicated stores, actively seeking opportunities to push business and advance our brands</li><li>Maintain pristine merchandising of all Kering Eyewear brands, ensuring competitive facings and positioning on the floor</li><li>Regularly visit department store accounts to build key relationships, push retail sales, merchandise and restock floors, maintain facings and positioning of brands, and general maintenance of business</li><li>Utilize reports (i.e., Skypad and Go Spot Check) to analyze and manage your business, efficiently</li><li>Build strong working relationship with cross-functional departments (i.e., sales, marketing, store associates and management, etc.)</li><li>Remain current on trends affecting the business and opportunities for growth</li><li>Provide feedback to the regional manager regarding insight on missed opportunities, best-sellers, and competitive feedback</li><li>Identify, manage, and execute in-store marketing initiatives (i.e., trunk shows, pop-ups, brand visibility moments) to drive the business and enhance brand awareness</li><li>Provide the highest possible customer service while visiting stores and manage follow-up with clients as needed based on repairs, damages, special requests</li></ul>Who You Are<ul><li>1 year of retail sales experience; luxury and/or eyewear experience is a plus</li><li>Understanding of luxury fashion category</li><li>Exceptional communication skills, follow through and precise attention to specifics – retail is detail</li><li>Collaborative, solution-oriented, and proactive</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results</li><li>Strong written and verbal communication skills</li><li>Strong interpersonal skills and the ability to develop relationships</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook</li></ul>Base salary range for this position is $70,000-$90,000 Schedule<ul><li>40 hours / 5 days per week, Tuesday-Saturday</li><li>Travel around Nevada. Arizona and Colorado</li></ul>Why work with us?                          This is a fabulous opportunity to join the Kering Eyewear adventure and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About us

Kering Eyewear is the world leader in Luxury and High-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands.
We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.
Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

Role MissionThe Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand.  Passion for the brand is conveyed through creating a branded, luxury client experience.Key Accountabilities<ul><li>Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;</li><li>Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;</li><li>Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;</li><li>Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;</li><li>Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;</li><li>Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;</li><li>Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;</li><li>Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Maintain a neat and organized understock and stock room;</li><li>Adhere to Gucci image standards and guidelines;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>Bachelor’s Degree preferred;</li><li>3&#43; years of luxury fashion sales experience preferably in a similar role or customer service setting;</li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues;</li><li>Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;</li><li>Strong organization and follow-up skills are essential;</li><li>Accuracy and attention to detail;</li><li>Candidate should be team-focused with a desire to collaborate effectively;</li><li>Ability to work in a fast moving and dynamic environment;</li><li>High flexibility and ability to adapt to different customers;</li><li>Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/F/V

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

<div><div>Job Description</div></div><div><div><div><div>HOW YOU WILL CONTRIBUTE<ul><li>Ensure the achievement of individual sales and store goals, enhancing and developing the business</li><li>Provide an exceptional customer service experience and demonstrate a strong knowledge of the products as well as Balenciaga history and message in accordance with Balenciaga’s client journey</li><li>Maintain an active, accurate, and organized client book with meaningful data you have captured, contact clients regularly and provide appropriate follow-up on all sales or client requests</li><li>Procure information about current trends and fashion history and weave into selling ceremony to discuss with clients and provide advice</li><li>Participate in a team environment; foster open and constructive communication with team members, being always collaborative and proposing effective solutions</li><li>Contribute to the execution of daily operational tasks per company directives</li></ul>WHO YOU ARE<ul><li>3&#43; years of experience in a similar role, preferably within other retail or fashion companies</li><li>Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)</li><li>Proven ability to drive results in a selling role, exceeding individual and store goals</li><li>Commercial awareness and strong business acumen through a genuine passion for the fashion industry</li><li>Strategic vision in order to develop the business and high level of personal performance</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s American Dream Mall team as a Sales Associate who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.</div></div></div></div>

Job Description Summary
We are currently seeking a Sales Associate who will report to the Store Director. 

YOUR OPPORTUNITY 

The Balenciaga Sales Associate is responsible for providing our customers with top quality service by meeting their individual needs and expectations. This person will serve as a brand expert, promoting both the philosophy and values of Balenciaga.

Role MissionAs a Gucci Lead Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As a Lead Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers within the marketplace.Key AccountabilitiesTeam<ul><li>Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;</li><li>Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;</li><li>Assist in the development and growth within your team;</li><li>Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.</li></ul>Client <ul><li>Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;</li></ul><ul><li>Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;</li><li>Attract new clients by being a Brand Ambassador through networking within the community;</li><li>Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.</li></ul>Operations<ul><li>Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break;</li></ul><ul><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Support the daily operations of the store when management is not present;</li><li>First point of contact should a difficult client issue arise.</li></ul>Key Requirements<ul><li>Sales management experience in retail, luxury retail, or service-related industry preferred;</li><li>Bachelor’s Degree in a related field is preferred;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – ColoradoFor individuals assigned and/or hired to work in Colorado, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current base salary range is $18.45 USD to $20.50 USD. Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Benefits include: <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>401K</li></ul>EOE M/D/F/V

Nous sommes actuellement à la recherche d’un(e) Chargé(e) d’administration RH pour intégrer l’équipe.Votre opportunitéEn rejoignant le centre de services partagés RH de Kering (CSP RH) vous êtes responsable d’un périmètre de clients et garantissez un niveau de service optimal en répondant et en proposant l’ensemble du catalogue de services RH mis à disposition pour l’ensemble de nos marques. Nos activités s’articulent autour des activités de paie et d’administration du personnel à destination tant des salariés que des référents RH locaux.Comment vous allez contribuerGarantir un process d’intégration fiable et efficace conformément aux directives du groupe en utilisant l’ensemble des outils informatiques mis à votre disposition (Workday, PeopleDoc, ADP)Communiquer aux futurs salariés l’ensemble des documents administratifs obligatoires nécessaires à leur prise de poste et à leur bonne intégration (BIA Mutuelle-Prévoyance, Règlement Intérieur…)Etablir les contrats, avenants, déclarations préalables à l’embauche, pour l’ensemble des nouveaux salariés de votre périmètre suivant le process d’intégration mis en place par le groupe.Gérer les affiliations aux différents centres de santé au travail (visite de prévention et d’information, visite de reprise, visite périodique…).Gérer les avantages annexes des salariés (carte restaurant d’entreprise, remboursement transport, mutuelle/prévoyance)Communiquer régulièrement auprès de nos référents RH en étant un point de contact privilégié pour toutes les questions relatives à l’administration du personnel, aux procédures établies par le centre de services partagés RH, et au catalogue de services du CSP RH.Être un point de contact privilégié avec nos partenaires externes, tels que les mutuelles, les centres de santé au travail…Assurer la vérification des titres de travail valant autorisation de travail et le cas échéant effectuer les démarches de demandes d’autorisation de travail auprès des autorités compétentes selon la procédure établie par le groupe.Effectuer des audits réguliers sur les rôles de sécurité pour garantir la séparation des tâches et les mises à jour des accès.Contribuer aux audits et enquêtes internes ou externes directement au niveau du CSP HR ou de la marqueContrôler et valider certaines absences soumises à validation avec justificatif dans Workday.Assurer avec l’équipe de Paie de l’impact des absences dans le traitement de la paie.Organiser mensuellement des réunions de suivi de l’activité avec vos clients.Vous intervenez quotidiennement sur Workday pour : Analyser, vérifier et valider les informations communiquées par nos salariés sur Workday conformément à nos procédures internes afin de garantir l’efficience de notre base de données.Travailler en étroite collaboration avec l’ensemble des référents RH pour garantir une parfaite complétude des données saisies.En binôme avec le gestionnaire paie vous vous assurez du bon alignement des données des salariés et garantissez la cohérence des données fournies avec le logiciel de paie.Communiquer sur les cycles mensuels et le calendrier en collaboration avec l’équipe de paie.Vous intervenez quotidiennement sur Kering Connect, notre CRM interne pour : Répondre de manière précise à toutes les demandes de nos salariés et de nos référents RH locaux.Faire remonter les demandes particulières vers le management ou réorienter les demandes vers les interlocuteurs les plus appropriés.Respecter les engagements du centre de service partagé sur les temps de réponses aux demandes et prendre en charge l&#39;analyse des KPI dans une démarche d’amélioration continue des servicesQui êtes-vousDe formation bac &#43; 2/3 Licence en ressources humaines ou équivalentExpérience sur un poste équivalent (administrateur des ressources humaines, assistant administratif des ressources humaines …)Anglais professionnelExcellentes compétences organisationnelles, grande capacité à prioriser les projets et les urgencesExpérience confirmée avec un logiciel RH idéalement Workday ou équivalentBonnes Connaissances informatiques (MS Office en particulier)Bon communicant (oral et écrit)Sens du service clientPourquoi nous rejoindre ?A travers ses collaborateurs, Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

Groupe de Luxe mondial, Kering regroupe et fait grandir un ensemble de Maisons emblématiques dans la Mode, la Maroquinerie et la Joaillerie : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear et Kering Beauté. En plaçant la création au cœur de sa stratégie, Kering permet à ses Maisons de repousser leurs limites en termes d’expression créative, tout en façonnant un Luxe durable et responsable. C’est le sens de notre signature : Empowering Imagination. En 2023, Kering comptait 49 000 collaborateurs et a réalisé un chiffre d’affaires de 19,6 milliards d’euros.
Rejoignez-nous pour façonner à nos côtés le Luxe de demain.

As Senior Sales Associate at Boucheron, you will maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our brand focus. In doing so, developing your client portfolio and achieve ambitious targets.You will represent the most stylish and cutting-edge French High Jewelry Maison with elegance, expertise, and a commitment to exceptional service.Responsibilities1) Achieving one’s individual targets and helping to achieve the targets of the Boutique- Achieving individual targets set by the boutique Manager.- Developing and retaining Clientele.- Helping team members to meet their own targets by assisting them in the sales process when it is required and taking turns doing the back-office and administrative work.- Contributing to achieve the overall targets of the boutique by meeting one&#39;s own targets and by being a team player, respecting the Client rotation rules.- Recruiting new Clients by attending internal and external events and contributing ideas for new Maison events.- Informing Management of new leads and deposits to be added to the central list- Demonstrating proactivity by taking the initiative to network in order to build new contacts- Use entertainment budget effectively to introduce new clients to the Maison.2) Applying Boucheron policies and procedures- Being an ambassador of the Boucheron Retail Excellence.- Following each step of the selling ceremony.- Respecting the values and ethical principles of the Maison Boucheron and Kering * group.- Having complete and accurate knowledge of the Maison&#39;s history and creations.- Offering Clients the Boucheron standards of service defined in the Service Palace® Guide.- Contributing to enhancing Boucheron database by filling client data.- Maintaining personal appearance in line with the Boucheron guidelines and grooming.- Understanding and abiding by Boucheron safety regulations and security procedures.- Ensuring that the boutique’s appearance and jewelry presentation is well maintained and in accordance with boutique atmosphere guidelines (visual merchandizing, flowers, music etc.).- Respecting the laws of the country and the current procedures implemented by the Maison and the Kering group. Asking for the boutique Manager’s authorization when necessary **.3) Contributing to the operation of the boutique and encouraging team spirit- Helping to maintain and enhance the overall appearance of the boutique.- Performing administrative duties when required and being flexible when asked to do tasks that are not within one&#39;s normal scope of responsibility.- Participating actively in team meetings, group tasks, boutique events and other activities.- Getting along with other colleagues and being a team player- Accepting collective responsibility for stock management in accordance with policies and procedures ensuring that the safe is tidy and well organized at all times.- Contribute to the morning briefs effectively to offer new ideas, information or training and personally conducting morning briefs regularly to assure effective communication.Profile<ul><li>English Fluent mandatory</li><li>Strong previous experience in a similar role</li><li>Business Developer (Recruiting VIP Clients)</li><li>Experience in a luxury service role with face-to-face customer contact</li><li>Ability to adapt to frequent change and a fast-paced environment</li><li>Excellent Communication and interpersonal Skills with the ability to build and maintain relationships</li><li>A strong team player and considerate of colleagues</li><li>Ability to initiate contact and communication.</li><li>Motivated by being a team player with a common goal.</li></ul>“‘Boucheron is committed to creating a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talents, both individually and collectively, and helps strengthen our ability to adapt to a changing world. As an equal opportunities employer, we welcome and consider applications from all qualified candidates, regardless of their background.”

Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow.

Missions :Prise en charge du client :<ul><li>Assurer un accueil et le service palace auprès de la clientèle française et internationale</li><li>Accueillir les clients en faisant preuve de discrétion, bienveillance et respect</li><li>Gérer l’attente des clients en boutique et les renseigner</li><li>Servir les boissons </li><li>Faire la présentation du tour Boutique </li></ul>Assistance du vendeur pendant la phase de vente :<ul><li>Se mettre au service des vendeurs lors des présentations produits</li><li>Observer et écouter avec attention les demandes des clients et du vendeur</li><li>Être capable de s&#39;adapter à chaque demande</li><li>Mettre les pièces en écrins, réaliser les paquets cadeaux et les certificats</li></ul>Participation au fonctionnement de la boutique :<ul><li>Participer à la mise en place de la boutique et en assurer la bonne tenue</li><li>Veiller à ce que la boutique soit parfaitement tenue en fonction des guidelines de la maison</li><li>Commander et réapprovisionner la PLV et les boissons</li><li>Apprendre à mettre en œuvre les règles de sécurité au sein de la boutique</li><li>Travailler main dans la main avec les équipes du Back Office et du SAV</li><li>Prendre les photos des pièces en respectant les guidelines de la maison </li></ul>Profil :<ul><li>Ambassadeur de la Maison et de ses valeurs</li><li>Passionné par la mode et l’univers du luxe</li><li>Maîtrise de l’anglais, troisième langue appréciée</li><li>Bonne présentation, sens du service</li><li>Bon relationnel</li><li>Pour un temps plein, disponibilité immédiate</li></ul>« Boucheron s&#39;engage à créer une main-d&#39;œuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d&#39;exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents ».

Créée par Frédéric Boucheron en 1858, la Maison Boucheron s’est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd’hui encore l’excellence en Joaillerie, Haute Joaillerie et Horlogerie. Le style Boucheron, libre et audacieux, ne cesse d’inventer les classiques de demain.

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加入开云，可为你创造更多机会、实现职业目标，规划你期待的职业生涯。
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宝曼兰朵的Brice

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充满热情、乐于赋权、大胆探索、真诚坦率！在开云，我们为现代高端精品行业创造新标准。加入我们的团队，共同创造美好未来！

随着开云KEYS人才培训项目的推出，我们持续致力于打造一个多元化人才蓬勃发展的工作场所。开云KEYS人才培训项目旨在为思维开放、大胆无畏且求知欲旺盛的应届毕业生定制在管理或零售方面的多元学习机会，使其获得有关精品行业的战略眼光。

我们寻找的正是像你这样对高端精品行业有强烈热情的人，寻找拥有改变世界的动力和希望颠覆行业未来的人。
探索我们的工作机会，欢迎你加入全球高端精品集团。

<div>Nous sommes actuellement à la recherche d&#39;un(e) Client Advisor pour notre point de vente de l&#39;Aéroport Charles de Gaulle.</div><div><div><div><div><div><div><div><div>En tant qu&#39;Ambassadeur de notre Marque, votre mission sera d&#39;apporter au client une expérience et un service unique dont il se souviendra.Votre mission sera de saisir toutes les opportunités afin d’accroître le chiffre d’affaire en harmonie avec la philosophie luxe de Bottega Veneta.Votre contribution<ul><li>Réussir les objectifs de vente en accord avec la stratégie de l’entreprise et utiliser les techniques de vente afin de maximiser la performance</li><li>Partager les « best practices » afin de construire une cohésion d’équipe harmonieuse</li><li>Délivrer un service client d’excellence et cultiver la relation client à l’aide d’un service après-vente efficace</li><li>Régulièrement collecter et mettre à jour les informations client pour le CRM et le Client Book</li><li>S’assurer que les informations liées au stock sont à jours et effectuer les demandes de transfert correctement</li><li>S&#39;assurer du respect des processus en lien avec les guidelines de la Marque</li><li>Incarner les valeurs du service de notre Marque à chaque instant</li></ul>Qui êtes-vous <ul><li>Vous êtes capable de construire des relations fructueuses sur le long terme avec tous types de clients à travers  le monde</li><li>Vous êtes un /une Client Advisor confirmé(e) idéalement avec des expériences dans l’univers du luxe et vous avez une sensibilité pour l&#39;univers du Prêt-à-Porter</li><li>Vous êtes un /une excellent(e) communicant(e)</li><li>Vous êtes force de proposition sur les performances commerciales</li><li>Vous êtes capable d&#39;effectuer des ventes croisées avec tous les univers de catégorie de produit</li><li>Vous êtes polyvalent, avec le goût du challenge</li><li>Vous maîtrisez le Français et l’Anglais </li></ul></div></div></div></div></div></div></div></div>

Individualité, innovation et savoir-faire : telle est la philosophie de Bottega Veneta depuis sa création en 1966 à Vicence. Ancrée dans la culture italienne, la Maison maintient un regard résolument global et place la créativité au cœur de son univers. Une Maison inclusive aux produits exclusifs, Bottega Veneta est autant une émotion qu’une esthétique singulière.

About UsPomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches.How you will contribute:La risorsa verrà inserita all&#39;interno della Produzione in qualità di Orafo Senior e si occuperà delle seguenti attività:Fabbricazione di gioielli che richiedono abilità manuale ed esperienza medio – alta;Collaborazione con l’industrializzazione nel proporre e prototipare soluzioni tecniche atte a risolvere problemi funzionali;Contributo attivo alle attività di miglioramento continuo del reparto produzione.Who you are:<ul><li>Precedente esperienza maturata nel ruolo di almeno 8/10 anni;</li><li>Orientamento al risultato con un forte focus alle ottimizzazioni dei costi (tempi e metodi di produzione);</li><li>Buone doti comunicative e attitudine al lavoro di squadra;</li><li>Preferibilmente aver ricoperto ruoli di coordinamento di team di lavoro.</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Pomellato is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enrich the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Industrial Operations:
Combines jobs in different industrial processes relating to product development, raw material research, product engineering, production management and quality assurance.

Job Family Description -Production:
Coordinates production of garments, leather goods, shoes, accessories, jewels and watches.

Sub-Job Family Description - Jewellery Manufacturing:
Involved in creation and assembly of different jewellery parts. Collaborates with customer service and provides technical support for removal and setting of different types of jewels and components repair.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:•Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.  •Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals. •Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.  •Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.SUMMARY This position is responsible to support managing the retail and store operations. The key success factor for this position is to support the execution and facilitation of the retail / store operation to be more efficiently on a daily basis. ESSENTIAL DUTIES AND RESPONSIBILITIES - Updating and summarizing the Monthly sales performance. - Office administration : Various type of ordering support which is relevant to the retail activities / store operation. - Daily communication with store staffs to ensure store operation standards. (includes VM) - Communicating with the business partners such as department stores in order to manage the sales promotion. - Collaborating with different teams to implement the retail activities across the stores. - To perform other related ad hoc tasks and projects where necessaryQUALIFICATIONS - Matured retail experience at least 5-years in luxury or fashion industry. - Requires strong sense of high-end fashion with sound knowledge. - Well organize and possess strong leadership, communication, and interpersonal skill - Hard-working professional, with ‘hands-on’ and open-minded attitude - Good command of both spoken and written English and Japanese - Good PC skills such as MS Office

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Operations:
Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations.

Sub-Job Family Description - Retail Operations:
Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects (changes in opening and closing times, renovations or relocation, etc.) Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

We are currently seeking a Sales Advisor who will report to the Store Manager as part of our dynamic team in Bicester. Your opportunity You will be a key ambassador for the brand providing a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long-term loyal relationship. You will carry out sales and clienteling actions in order to maximize individual and store target and KPIs. How you will contribute • Create and develop a positive relationship with the customers, from the first contact to the farewell • Meet and exceed CRM and retention goals • Accomplish the goals set by the Store Management contributing to the teamwork • Effectively use the Client Book (LUCE) to nurture the relationship with the existing and potential customers • Create and cultivate a network of contacts to expand potential customer base • Gather information about the market: new trends, events, competitors’ activities and products • Effectively interact and collaborate with colleagues in the store and in the company at large • Implement stock procedures according to company standards and guidelines • Respect Brioni standards, roles and procedures, promptly sharing possible issues and risks Who you are • At least 3 years of experience in a sales position in a luxury brand • Fluent in English, Middle East and/or Indian language is a plus • Good knowledge of men&#39;s formalwear • Good knowledge of high-end fashion field • MTM specialization is a plus • Listening and communication skills • Flexible to work in a multicultural context • A proactive individual • Self-development attitude • Sense of ownership • Able to be mobile on the sales floor for extended periods Why work with us? This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving Brand in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us
Since 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and accessories, both for formalwear and leisurewear, as well as fragrances.
Founded in Rome and part of the Kering group, Brioni designs and crafts in the spirit of slow luxury, a value for the planet and people that unites the craftsmen and communities behind the House.
We are currently seeking a Sales Advisor who will report to the Assistant Store manager as part of our dynamic team in Bicester.

How you will contribute<ul><li>Sales Objectives &amp; Targets</li></ul><ul><li>Aim to exceed all sales targets set by the Company and at the very minimum ensure that all targets are met by constantly building and maintaining a strong client base.</li><li>Analyze sales figures and CRM activity to develop immediate &amp; long range goal plans. You are also expected to devise and execute strategies for sales generation in order to meet monthly goals, including; sales associates &amp; team incentives.</li><li>Oversee in-store promotional displays and customer events</li><li>Awareness of local &amp; luxury market trends and monitoring local competition activity- .</li><li>Building relationships with local and VIP clients.</li></ul><ul><li>Store Standards and Customer Care</li></ul><ul><li>Liaising with your team, other relevant colleagues and customers in order to identifying and resolving urgent issues</li><li>Showcase exemplary customer service and resolve customer situations diplomatically, whilst abiding to all Company policies</li><li>Adhering and reinforcing the brand’s visual merchandising guidelines</li><li>Ensure best possible management of stores upkeep and maintenance, surveying and highlighting any necessary building work, cleaning &amp; other action is undertaken</li></ul><ul><li>Manage Store Operating Budget</li></ul><ul><li>Manage store operations in the most effective way whilst minimizing costs through; headcount and operating costs including; couriers/postage/ alterations &amp; any other outsourced work</li></ul><ul><li>People Management</li></ul><ul><li>As the key member of the management team you must lead and motivate staff by being a role model and setting an exceptional example to all staff.</li><li>Identifying performance issues and managing them informally, seeking advice from the HR department where necessary. Where concerns need to be raised formally, work with HR to ensure the Company’s obligations are met to make sure a fair and consistent process is followed.</li><li>Taking ownership of the recruitment process, seeking authorization to recruit, sourcing candidates and conducting interviews.</li><li>To conduct in-store training including: coordinating the induction of new staff into the store, product knowledge; sharing information gained from the collection presentations and identifying members of staff who require further attention to ensure that their knowledge is to the high standard we require.</li><li>To carry out yearly appraisals for all staff, following the Company’s procedure and providing constructive and comprehensive feedback, as well as setting individual objectives for development.</li><li>To have an understanding of your staff’s training needs and to liaise with the HR Department to develop ways to implement your training needs.</li><li>Regularly updates staff on business performance, and new initiatives.</li><li>Develop and convert into practical application, the knowledge and skills related to techniques, processes, laws, procedures, policies, equipment and products necessary to do the job effectively and efficiently.</li><li>Co-ordinating rotas and overtime</li><li>Monitoring sickness and other absences such as holiday and maternity leave, ensuring appropriate cover is provided, limiting the use of agency staff.</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Store Management:
Oversees and guides the stores to ensure a unique customer experience. Manages the relationship between clients and sales team. For the customer, this is the visible face of the brand.

Sub-Job Family Description - Store Manager:
Oversees the business at 360 degrees. Ensures a unique customer experience and that business goals are achieved by effective sales strategies and CRM activities. Promotes staff engagement, motivation and development. Follows visual guidelines to ensure immaculate product display and store image. Ensures store operational procedures run smoothly and efficiently. Represents the brand and our company values at all times.

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宝曼兰朵的Brice

开云集团的曾卓敏

Bottega Veneta的朱利奥

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