BALENCIAGA - EMEA Retail Training Manager

Your opportunity

As the Retail Training Manager EMEA, you will work closely with the Global Training Team and the Retail EMEA Team to identify training needs and tailor training programs in alignment with our brand vision and business priorities.

How you will contribute

• Work in close collaboration with the Global Training Team and the Retail EMEA Team to identify training needs and adapt training programs in accordance with the brand vision and business priorities
• Define the training calendar for each country of the region taking into account retail priorities: Plan and conduct in-store coaching and training to retail teams in accordance with company service standards
• Roll-out and facilitate effective implementation of the trainings (fundamentals, products, collections…)
• Ensure the brand image is respected and the highest level of luxury client experience is delivered
• Support the vision of the brand of being client centric
• Ensure all levels in Retail representing the brand deliver one cohesive message
• Manage the delivery, quality and budget of training programs, including planning and coordinating the training calendar, venues and participants. Ensure the appropriate training programs are delivered in an effective and timely manner
• Monitor and measure trainings and action-plans
• Stay abreast of the new trends and tools in employee development and competitors
•  Manage exercise budgetary control
• Engage and develop the Training Team

Who you are

• An international experimented program manager, analytical with attention to detail
• Curious and have an appetite for learning, training & people development topics
• With a previous experience in content design
• A solution finder and action-oriented team player
• An influencer who enables results through others
• Fluent in English

Why work with us?

This is a role within an international environment and a fast-growing House. You develop your expertise in a culture where everyone’s uniqueness is valued. You enhance your creativity, innovation and influencing skills by creating our learning academy.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga offers you:

• Fair compensation
• Internal mobility opportunity after 18 months in your position
• 3 paid volunteers’ days per year
• Flexible schemes including remote and on-site days each week

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, religion, culture, disability, class, sexual orientation and more - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select talent based on competencies and alignment with our brand values. Setting people up for success is what we live for. It is part of our interview process to discuss with you what success looks like in this role.

Balenciaga will offer an accessible experience for all applicants, including Disabled people. If you require any support or have specific accommodation requirements during the recruitment process, contact us at asktorecruiters@balenciaga.com .Please note that this inbox will only be monitored for accessibility accommodations.