Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
We are currently seeking a Senior Client Advisor who will report to the Store Manager as part of our dynamic team in Hong Kong.
How you will contribute:
• Achieve sales targets in line with company strategy and use effective selling techniques to maximize the business potential of the stores.
• Share information and best practices in order to build solid and harmonious team relationships.
• Deliver excellent customer service and cultivate customer relationships via effective after-sales service.
• Efficiently collect and update customer information for CRM and Client Book use.
• Ensure stock information is updated and carry out store transfer requests correctly.
• Embody our company service values and standards at all times.
Who you are:
• Able to build fruitful, long-term relationships with customers from all over the world.
• An experienced sales person, preferably from within luxury fashion.
• An excellent communicator.
• A driver of great commercial results, time and time again
• A multi-tasking team player who thrives a fast-paced, challenging and dynamic environment.