Job background
添加到我的收藏 添加到我的收藏

GUCCI Client Advisor

Gucci - Regular
- United Kingdom

Role Mission To provide Clients with top quality service by meeting their needs and exceeding their expectations. As Client Advisor you will increase the brand loyalty by communicating as a “Gucci ambassador" the philosophy and the culture of the Brand.

Key Accountabilities

  • Serve clients accordingly with the Gucci selling ceremony
  • Provide an exceptional client experience by greeting, listening and assisting all clients; demonstrating excellent knowledge of the products as well as the Gucci history and heritage
  • Guarantee cross and up-selling for all product categories
  • Advise clients appropriately discussing giving them advice on fashion trends and developments in the luxury market. Always showing passion for fashion and luxury products
  • Build and strengthen trust based relationships with clients, dealing with different cultures and personalities always putting the clients at ease
  • Ensure qualitative monitoring and updating of customer information, according to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
  • Ensure the achievement of individual and Store goals; always acting with a sense of urgency
  • Be an agile and collaborative team player, proposing creative and effective solutions
  • Contribute to managing the visual display of the products in accordance with the Gucci visual standards
  • Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
  • Ensure the products replenishment and physical inventory of merchandise
  • Follow Company grooming in accordance with Gucci standards and policies

Key Requirements

  • Proven experience in a similar role within a luxury fashion retail company
  • Proven ability to drive and exceed individual and store result
  • A genuine and deep passion for fashion, trends and luxury
  • An interest in clienteling and a creative approach to improving this
  • Excellent commercial awareness
  • High flexibility and the ability to adapt to different customers
  • A Team-player mentality
  • Strong communication skills
  • The ability to work in a fast moving and dynamic environment
  • Luxury product knowledge
  • Fluency in an additional language would be advantageous
  • Full time
  • 欧洲
  • United Kingdom
申请

同类职位

Balenciaga
发布日期 2019年11月25日

BALENCIAGA Store Manager

Regular
Sales_Omni_Channel
欧洲 - United Kingdom - London

Gucci
发布日期 2019年07月08日

GUCCI Senior Client Advisor

Regular
Sales_Omni_Channel
欧洲 - United Kingdom - London

Alexander McQueen
发布日期 2019年10月16日

ALEXANDER MCQUEEN Junior E-Business Merchandiser

Regular
Sales_Omni_Channel
欧洲 - United Kingdom -

Alexander McQueen
发布日期 2019年10月17日

ALEXANDER MCQUEEN Retail Training Manager

Regular
Sales_Omni_Channel
欧洲 - United Kingdom -

Gucci
发布日期 2019年07月01日

GUCCI Client Advisor (Arabic Speaking)

Regular
Sales_Omni_Channel
欧洲 - United Kingdom - London

Gucci
发布日期 2019年07月26日

GUCCI Cashier

Regular
Sales_Omni_Channel
欧洲 - United Kingdom - London