BOTTEGA VENETA Retail Experience & Private Clients Coordinator

We are currently seeking a Retail Experience & Private Clients Coordinator who will report to the Vice President of Retail Experience & Wholesale and the Director of Private Clients as part of our dynamic team in New York.

Your Mission 

The Retail Experience & Private Clients Coordinator supports key activities across the Retail Corporate teams for the Americas, contributing to initiatives in Retail Training, CRM, and Private Clients.

How you will contribute: 

Retail Training Activity

• Coordinate training logistics for Immersions and virtual sessions, including bookings, scheduling, invitations, materials, and follow-up communications
• Maintain and update the training calendar and training library, ensuring all materials, product knowledge, and resources are current and accessible to store teams.
• Track training performance by monitoring completion rates, generating reports, and managing training surveys (distribution, follow-up, and summaries).
• Support cross-functional training needs by managing content uploads and assisting with ad-hoc requests for trainings and events.

CRM Activity (Customer Relationship Management)

• Assist in producing reports and analysis that support client engagement initiatives and provide meaningful business insights.
• Contribute to seasonal projects and in-store activations by coordinating materials, preparing assets, and providing administrative support.
• Support email marketing and CRM operations by handling basic requests, preparing reporting inputs, and assisting with troubleshooting in CRM tools.
• Maintain CRM data accuracy by reviewing client information and supporting store teams with the client data they need for personalized outreach

Private Client Activity

• Coordinate all logistics and client-related deliverables for Fashion Shows, and seasonal collection presentations, ensuring seamless communication with key stakeholders.
• Coordinate with the Residence Manager on event-related tasks, including vendor coordination and on-site execution in alignment with brand image and standards.
• Manage gifting by regularly checking inventory and ensuring appropriate items are available for each client segmentation.
• Maintain and update client lists monthly, ensuring bios and key information are accurate, and create supplier and concierge resources to better anticipate upcoming activations.

Who you are: 

• Detail-oriented and organized, with the ability to handle multiple tasks in a fast-paced environment.
• Proficient in Microsoft Excel and PowerPoint; SQL knowledge is a plus.
• Strong analytical and communication skills, with the ability to adjust your approach based on client needs and business priorities.
• Positive, proactive, and adaptable, with a strong sense of initiative.
• Collaborative and able to naturally build alignment and connection between departments.

New York Salary Range:

• Salary range of $22.00-24.00/hr. (plus overtime eligibility and discretionary bonus)

Why work with us? 

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. 

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.   

EOE. M/F/D/V