BOUCHERON - Sales Associate - UAE National

We are currently looking for passionate and self-driven UAE Nationals to join Boucheron.

As a Sales Associate at Boucheron, you will play a pivotal role in driving sales, nurturing client relationships and ensuring store excellence. You will represent the most stylish and cutting edge French High Jewelry Maison with elegance, expertise and a commitment to exceptional service. Your primary responsibilities will encompass sales execution, clienteling initiatives and store operations.

Key Responsibilities:

Sales Execution:

• Drive sales by providing personalized service to clients, understanding their needs, and recommending appropriate jewelry pieces.
• Utilize in-depth product knowledge to showcase Boucheron's exquisite collections and communicate the brand's heritage, craftsmanship, and unique value proposition.
• Meet and exceed sales targets through effective upselling, cross-selling, product demonstration techniques and team spirit.
• Maintain accurate records of sales transactions and ensure adherence to company policies and procedures.
• Act as an ambassador of Boucheron strictly respecting the Maison selling ceremony

Clienteling Initiatives:

• Build and maintain long-lasting relationships with clients through attentive service, follow-up communications, and personalized experiences.
• Proactively engage with existing clients to understand their preferences, occasions, and milestones, anticipating their needs and preferences.
• Utilize CRM tools effectively to track client interactions, preferences, and purchase history, enabling targeted outreach and relationship management.
• Identify and pursue business development opportunities to expand the store client base and market presence.

Retail Operations:

• Ensure excellence of retail operations
• Participate actively on transversal store activities (VM, stock management, POS systems)
• Make sure to follow and respect guidelines to ensure compliant process and store security

Qualifications and Skills:

• Proven experience in luxury retail sales, preferably within the jewelry or high-end fashion industry.
• Exceptional sales acumen with a track record of achieving and exceeding sales targets
• Strong interpersonal skills with the ability to build relationship and credibility with clients from diverse backgrounds.
• Excellent communication skills, story-telling, both verbal and written
• Fluent English and Arabic mandatory, another language is a plus
• Proficiency in CRM software and very important clienteling skills.
• Engaged, results-oriented, team spirit and adaptable to a fast-paced, dynamic environment.
• Professionalism and integrity. 
• Enthusiastic and positive attitude
• Adaptability and willingness to learn. 
• Strong work ethic. 

Start Date : As soon as possible

Location : Dubaï or Abu Dhabi

We believe in the richness of perspectives and backgrounds. We create for and with this diversity, and recruit without consideration of gender, age, nationality, culture, disability, religious beliefs, or sexual orientation. Gender parity and equal opportunities are our priorities.

We strive to create an authentic environment together, which supports the physical and emotional well-being of every employee, where everyone has the freedom to fully realize their potential.